Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Billy was so helpfull and patient with us helping to find our next car. Unlike some car dealers trying to push toy into buying something you don't want her helped us find the right car for us. Honestl... See more
Company replied
There was some confusion about the booking so that the car was not entered for a full service. This was speedily resolved. After a health check needed parts were promptly delivered despite the Easter... See more
Company replied
Despite being very busy (as was every other Peugeot dealership in the area, as I called around to see if anyone could look at it the same day), they managed to squeeze in my car for a fan heater repai... See more
Company replied
Company details
- #81 of 91 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Unit 3, Gelderd Road, LS12 6EG, Leeds, United Kingdom
- 0113 224 4999
4.3
Excellent
622 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not good enough!!
Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required time having booked it in six days before is not good enough. People make other arrangements around these appointments and should not be left waiting around or worse still sent away to come back later. The only reason I gave it two stars was that up to an issue with a replacement tyre, the customer experience had been OK! In summary, they want the sale but after sales service a lot to be desired!!
29 July 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello Ian,
Thank you for your feedback.
We are sorry that our service did not meet with your expectations, and we appreciate you bringing this matter to our attention.
To help us improve our service to our customers, please could you provide further details about your experience to our Customer Services team via help@evanshalshaw.com
Thank you
Evans Halshaw Brand – Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello Gerard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello Stewart,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
Excellent service and hassle free.
23 July 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello Stuart,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello Steve,
Sarah will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
A very pleasant experience
Very pleasant and efficient staff who were helpful and carried out the work quickly and efficiently.
9 July 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services
never in my life have i experienced…
never in my life have i experienced what i experienced today trust me take someone who knows what there doing seems this lot will sell you all the extas more than what they want to sell the car wont do any deals just sell sell sell thats your job i get it (warranty £595.00 for one year (£895.00 3yr salesman even said not likely to break down in first year well why so expensive ? asked the salesman outside after walking out he said £495.00 went back inside his manager said £595.00 just had enough by then no more evans halshaw
9 July 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Leeds
Hi Jason,
Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Leeds. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Leeds Customer Services
Vehicle Damage
Great communication before and post service including a video.
However on returning home after collecting my car I’ve found damage to the body work. I’ve called twice today and was promised a call back from the service manager and am still waiting 🙁
6 July 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello Lindsay,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Think Twice Before Buying a Car Here
From the day my car broke down to the day it was finally repaired, I was without my vehicle for 10 weeks.
The car spent 5 weeks at the recovery company's yard before it was even diagnosed, followed by another 5 weeks waiting for repairs.
The dealership clearly lacks enough qualified technicians, and the repair waiting times are unacceptable. Communication with the service department was extremely poor—they rarely answered the phone, and I was repeatedly given misleading information. I felt I was not being told the truth throughout the process.
I would not recommend buying a car from this dealership or using their service department.
1 July 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hi Ewelina,
Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Leeds. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Leeds Customer Services
Great service prompt very happy
Always helpful never a dull moment staff always in contact with you very happy
30 June 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services
The company gave a friendly and…
The company gave a friendly and personable attitude to their clients.
19 June 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello Rosemary,
Thank you very much for leaving a review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services
The car was battered. Wouldn't even give them half the price
Drove an hour to view a relatively new grey 2008gt. The car was absolutely battered when we got there. Damage to virtually every panel. Interior was worn out and drivers seat ripped. Absolute waste of my time. Went to buy this cash, I'll be spending this elsewhere. Couldn't even get the attention of a salesman. Go elsewhere.
19 June 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Leeds
Dear Phil,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Vauxhall Leeds. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Vauxhall Leeds Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello Glenn,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Leeds Customer Services
Quick efficient and friendly service
Quick efficient and friendly service. Would highly recommend
11 June 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello,Gill
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The experience was fine
The experience was fine because the car service didn’t take too long and everything was done that needed to be done.
4 June 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello Lynda,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
First Class .The service team are…
First Class .The service team are excellent from the ladies on the front desk to the team who service your car
If any problems with your car they keep you updated and contact you about any extra costs
3 June 2026
Reply from Evans Halshaw - Vauxhall Leeds
Hello Chris,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Leeds
Hello Tolu,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.