Everlast Gyms Reviews 

1,148
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the facilities and overall quality, frequently reporting that equipment was tired, broken, and slow to be repaired. Reviewers consistently highlighted issues with cleanliness, mentioning dirty changing rooms, mould in showers, and a general lack of upkeep. Specific amenities like saunas and air conditioning were often out of order. Many felt the price did not justify the quality, with some experiencing unexpected increases or contract issues. Though some people were dissatisfied with staff interactions, a number of reviewers found the staff, including instructors and personal trainers, to be friendly, welcoming, and enthusiastic.

What people talk about most

Staff

People report ambiguous experiences with staff, with many praising the kindness, helpfulness, and... See more

Facilities

Users describe negative interactions with facilities, frequently highlighting issues with cleanliness, such... See more

Quality

Reviewers highlight negative aspects of quality, expressing dissatisfaction with the overall experience and... See more

Subscription

Customers consistently note negative experiences with subscription and membership management, often reporting... See more

Price

Clients share negative opinions on price, with many reviewers expressing dissatisfaction over unexpected... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you are after classes-this is not the gym for you !!! Positives: -Large gym area, nice clean inside and outside pool, renovated changing rooms, spacious new steam room Negatives: -Poor quali... See more

Rated 2 out of 5 stars

The layout of the gym is good and the staff are friendly, thought that's all for the good points. The equipment is tired and regularly brakes, with very slow repair time. There seems to be a general... See more

Rated 2 out of 5 stars

Our local gym Roko was taken over by Everlast a year or so ago. We were promised lots of wonderful improvements. What’s actually happened is: all exercise classes cancelled for at least seve... See more

Rated 3 out of 5 stars

It’s a good gym with a good atmosphere BUT the down side is when some of the machines break they never seem in a rush to get fixed. Perfect example one machine has been down for over a month which is... See more


Company details

  1. Gym
  2. Fitness centre

Written by the company

BORN IN THE BRONX IN 1910, EVERLAST IS SYNONYMOUS WITH GREATNESS. In 2021, the next exciting chapter in our rich history begins with the launch of Everlast Gyms. Ground-breaking gyms that incorporate a hybrid of boutique group training studios and a traditional gym floor, with extensive functional zones, and ground-breaking studios providing a wide range of fitness classes, and personal training services that set us apart as the new number one contender of the UK fitness industry. #GREATNESSISWITHIN


Contact info

2.2

Poor

TrustScore 2 out of 5

1k reviews

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No recent history of asking for reviews

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2.2

All reviews

(1,148)

204 reviews in the last 12 months

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Rated 1 out of 5 stars

I worked at Canterbury gym

I worked at Canterbury gym for 15 years when it was DW it then was everlast .after a long while I had to leave as was repeatedly underpaid ...this july under completely new staff and was asked to come in to cover and potentially do some new classes ...I did 6 classes in july and it is now October and still no payment....I was asked to do more classes 3 more times but I said I d be a fool to do more until paid ...the girls at desk are sweet but obviously can do nothing and it seems the same for the managers who keep promising me payment but nothing....the main manager just passed me off saying not his responsibility!!

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Neverlast Gyms

I’ve been coming to this gym since it was the DW, From broken equipment to a £40 a month membership only for the steam room to be off 3 times a year ( for “2 weeks”, and the pool constantly being busy it’s starting to go downhill massively this place, Showers smell like shit, dirty unclean floors and as I mentioned £40 a year for half of the activities not to be on offer, 0 compensation for anyone effected by these condtant problems that get neglected and left. This gym used to be amazing now it’s crap. Standards have really dropped here

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Islamophobic business spreading hate on…

Islamophobic business spreading hate on social media. No doubt posted without thinking and will probably hide behind ‘my account was hacked’ BS. There is no tolerance for racism or Islamophobia. You’re uneducated and spreading your venom about things you know nothing about is only further fuelling the fire. BOYCOTT THIS GYM. They don’t care about children being murdered and would rather blame everything on Islam. Typical roundabout painter racist.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Everlast Chiswick – A Masterclass in Misleading Advertising and Poor Customer Service

I joined Everlast Chiswick primarily for access to the jacuzzi — a feature prominently advertised and central to my decision. What I got instead was a string of broken promises, substandard service, and a membership that steadily lost value while the fees remained unchanged.
The jacuzzi has been out of order for months, with no clear timeline for repair. The towel service and swimsuit spinner were removed, and members were expected to accept these losses without compensation. These amenities were not “extras”, to quote Emily from the Chiswick branch, they were part of the offering that justified the price point.
To make matters worse, I was overcharged for two consecutive months earlier this year. It took an unacceptable amount of time to resolve, and I had to chase repeatedly. The lack of accountability and transparency is staggering.
When I raised concerns and requested to cancel my membership without penalty — citing the Consumer Rights Act and the significant change in service — I was met with rigid policy talk and a dismissive attitude. The club insists that broken or removed amenities don’t breach their terms, despite the fact that they were key selling points.
If you're considering joining Everlast Chiswick for the jacuzzi or any of the advertised amenities, be warned the jacuzzi is a “supplementary amenity”: it may not be available, and you’ll be left paying for a diminished experience with little recourse.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Gillingham (ex Roko) in serious need of…

Gillingham (ex Roko) in serious need of refurbishment. Often dirty, broken lockers, broken machines, broken spa facilities. A lot of the equipment , mats etc past their sell by date. And Everlast call this a premium gym? It isn’t.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Terrible gym

Terrible gym! If you want to work out with Rats this is the place to go!!!!

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Poorly matained gym

Air con never on or put on very low.
Poorly matained machines some with rips and tears others rusty.
No new equipment introduced in the 6 years i went.
No music or put on very low.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with Everlast…

I am very disappointed with Everlast Gym. It’s clear they don’t care about their existing customers, only about income. They closed the gym to film something and didn’t even bother to send an email or inform members in advance. This shows a complete lack of respect and consideration for the people who pay monthly memberships.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Be apart of the everlast experience

I've been a part of the everlast community for 2 and a half yrs , I can honestly truthfully say it saved my life and has totally changed my life i started the gym at 13 and half stone now at 18 and a half stone. I have become stronger than I've ever been at the age of 49 the staff at the gym are amazing helpful and they can tell you exactly what you what to and need to know. They are a great set of people and the gym has everything you need nutrition advice weight advice and lifestyle advice can help in all manners....

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Halifax Branch Needs Serious Improvement

The equipment at this gym is very outdated and limited, especially when compared to a proper Everlast gym. At other branches, the machines are modern, well-maintained, and there’s a good variety, but Halifax feels neglected in comparison.

On top of that, the steam room has been out of order for months, and it’s quite disappointing (and embarrassing) that management hasn’t addressed it.Other than, we are waiting for a quote…

For the price they charge, you’d expect better facilities and being similar to what an actual Everlast gym should be like. Honestly, if Halifax had another gym with a swimming pool, I’d switch immediately.

15 September 2025
Unprompted review
Rated 3 out of 5 stars

Signed up because it had a steam room

Signed up because it had a steam room. Its been shut now for over 2 months, when asked staff when it will be fixed they seem totally disinterested. Its a shame because otherwise its a good gym with a pool and decent facilities.

11 September 2025
Unprompted review
Rated 2 out of 5 stars

Cancelled classes

Be careful of joining up based on the classes. Lots of people joined up purely for the pool and Aqua classes. Few weeks later the classes have been reduced. The gym don't care and neither do the complaints department.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid working here at all costs!!!

Avoid working here at all costs!!!

I got hired here and on my first day I wasn’t given an induction, I was told to get on with my work without being told anything about it or shown what it was I was actually supposed to be doing didn’t even know where I put my things, I wasn’t given no logins or work email, I was meant to of started on the 1st September and the day before I had to ring as no one bothered to get in contact with me, I didn’t know my rota, they also put me on my first shift with a male who wasn’t able to show me the women’s section so they are very backwards in regards to this, I wasn’t given break times, what time the pool shuts nothing! and the manger was highly unprofessional and arrogant. I’ve then tried to ring three times to let them know I will not be going back and I got ignored, I also sent an email explaining and that also got ignored.
If you’re planning on applying for any cleaning role I really wouldn’t bother wasting your time with this place, it’s clear why everyone is leaving so quickly.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Losing classes

I have been a member since it opened up.this is the worst it's ever been cleanliness bad lockers and changing rooms I used to do 8 classes a week I am down to 3 a week now there is no holiday cover machines take ages to repair not enough mats for people int studio had well. Has gym floor for classes.

1 September 2025
Unprompted review

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