Eversure Reviews 883

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and the comprehensive coverage offered. Many people found the user experience to be straightforward and easy, from navigating the website to completing the application process. The service provided is frequently described as excellent and efficient, with consumers appreciating the quick and helpful responses from staff members. However, some customers also noted issues with customer service. A few people reported difficulties reaching a human representative, experiencing long wait times, or being passed between different agents. There were also instances where customers felt the information provided by customer service was inconsistent or unhelpful, leading to frustration.

What people talk about most

Price

Customers had positive experiences with price. Many reviewers found the prices competitive and reasonable,... See more

User experience

Reviewers express satisfaction with the user experience, highlighting the ease of use and clarity of the... See more

Service

People report positive experiences with service. Many consumers praise the kind, helpful, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, helpfulness, and... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise helpful and polite agents,... See more

Based on these reviews

Rated 4 out of 5 stars

Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more

Company replied

Rated 4 out of 5 stars

Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more

Company replied

Rated 4 out of 5 stars

I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more

Company replied

Rated 4 out of 5 stars

After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price

Company replied


Company details

  1. #200 of 228 best companies in Insurance agency
  2. #13 of 14 best companies in Caravan and Motorhome Insurance Company
  3. #9 of 11 best companies in Cycle Insurance Company
  4. #160 of 171 best companies in Insurance broker
  5. #119 of 140 best companies in Insurance company

About Eversure

Written by the company

Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.

Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.






Contact info

4.3

Excellent

TrustScore 4.5 out of 5

883 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really straightforward and Plain…

Really straightforward and Plain English.

11 March 2026
Eversure logo

Reply from Eversure

Hi Andrew,

We're happy to hear that our straightforward approach worked well for you. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Very professional

Very professional

9 March 2026
Eversure logo

Reply from Eversure

Hi Tony,

We're happy that you found our services at Eversure to be professional!

Kind regards,

Anna

Rated 5 out of 5 stars

Clear information and choice of cover…

Clear information and choice of cover and excellent live chat facility rather than a bot.

10 March 2026
Eversure logo

Reply from Eversure

Hi Jane,

We're happy to hear that you found our information clear and appreciated the live chat. It's great to know you valued having a real person assist you!

Kind regards,

Anna

Rated 5 out of 5 stars

Informative and easy to get my cover right.

Easy to complete the questions, clear quote/price and easy to see the variations. Informative website.

7 March 2026
Eversure logo

Reply from Eversure

Hi,

We're happy to hear that you found the Eversure website informative and the process straightforward. We appreciate your positive feedback on the clear pricing and variations.

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy and fast

Very easy and fast. Comprehensive explanations for every step

10 March 2026
Eversure logo

Reply from Eversure

Hi,

We're happy to hear that the process was easy and fast for you, with comprehensive explanations. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Cost effective cover for personal…

Cost effective cover for personal liability that opens so many doors especially when photographing at public events.

8 March 2026
Eversure logo

Reply from Eversure

Hi,

We're happy to hear that our cost-effective coverage is beneficial for your photography at public events. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Remarkably efficient company which is…

Remarkably efficient company which is able to keep its premium costs well under control.

6 March 2026
Eversure logo

Reply from Eversure

Hi Merv,

We're happy to hear that our efficiency and cost management meet your expectations. Thank you for recognising our efforts to provide premium service.

Kind regards,

Anna

Rated 5 out of 5 stars

Good service

Good service

8 March 2026
Eversure logo

Reply from Eversure

Hi Lynne-Marie,

It's great that you found Eversure to be a good service.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy renewal process

Contacted me 4 weeks before renewal to check policy was still OK for me. Arranged extra cover as had bought some more gear. All Policy renewal docs sent within the hour. Payment taken and receipt sent the day before Policy ran out. Good value for money

4 March 2026
Eversure logo

Reply from Eversure

Hi Gary,

We appreciate you sharing your positive experience. It's great to hear that we could ensure your policy met your needs and that you found our service efficient and valuable. Thanks for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

A good service

A good service and reminded that I had not made a payment.

5 March 2026
Eversure logo

Reply from Eversure

Hi Roger,

We're happy to hear that you had a good experience with our service. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Great

Great stuff

6 March 2026
Eversure logo

Reply from Eversure

Hi Julie,

We're happy that you're happy!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy cover

Easy to set up and the cost was reasonable

4 March 2026
Eversure logo

Reply from Eversure

Hi Mr Clements,

We're happy to hear that the setup was easy and you found the cost reasonable. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use

Easy to use. Enough said,!!!

3 January 2026
Eversure logo

Reply from Eversure

Hi Paul,

We're glad Eversure is easy to use!

Kind regards,

Anna

Rated 5 out of 5 stars

Simple

Simple, clear procedure to take out new cycle policy.

6 March 2026
Eversure logo

Reply from Eversure

Hi,

We're happy to hear that you found it easy to take out a bicycle insurance policy and that the process was simple and clear. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure logo

Reply from Eversure

Hi Angela,

We're happy to hear that our product is easy to use and affordable for you. Thank you for your positive feedback!

Kind regards,

Anna

Rated 3 out of 5 stars

Don’t like the auto renewal

Don’t like the auto renewal. Price a few pounds more expensive than lowest alternative quote.

28 February 2026
Eversure logo

Reply from Eversure

Hi Simon,

We appreciate your feedback and regret that the auto-renewal and pricing didn't meet your expectations.

If you would like to discuss this further, please get in touch using our contact form online and an agent will happily assist - https://www.eversure.com/contact.aspx

Kind regards,

Chloe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look