Everything Kitchens LLC Reviews 1,848

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I ordered the seed pops for little gifts to hand out. They are so nice! I’ve ordered from Everything Kitchens before and their customer service is so easy to work with. Shipping was super fast and my... See more

Rated 5 out of 5 stars

I noticed a chip in the interior of the recently purchased tea pot for my daughter's birthday, tho' it was packed exceptionally well. At 81, I could only envision a huge hassle. I called & was aske... See more

Rated 5 out of 5 stars

The coffee machine I bought is no longer produced, but it in terms of consumer and web ratings shows near perfect scores, and comes with a very reasonable price. The price in EK LLC was actually a bit... See more

Rated 5 out of 5 stars

I received beautifully packaged Peony Fiesta and a few pieces had glazing issues. Hoping to be able to exchange them, I hopped on virtual chat and quickly was connected with the most understanding CS... See more

Company details

  1. Kitchen supply shop

Written by the company

Since 2002, Everything Kitchens has been committed to providing top-quality kitchenware and appliances at the lowest prices possible, while maintaining the highest standards of integrity and customer service. Each member of our friendly, knowledgeable sales staff has undergone extensive, hands-on training with the products we offer. We are so confident in our unbeatable pricing that we back each of our products with our Best-Price Guarantee up to seven (7) days after the sale.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Damaged Goods

Ordered 2 ceramic Mason Cash bowls. One arrived with a pretty good chip on it as well as an imperfection on the outside glaze. Brett offered to pay for the return, but due to my time restraints and health issues carrying a big box to UPS, I asked for a deep discount & sent photos. He refunded 50%, but did not refund any sales tax. He said he could not refund tax once it’s paid. Every other retailer refunds sales tax based on the price actually paid for merchandise! I don’t think it’s even legal to not refund tax along with the refund on the merchandise! It’s only $1.05 in taxes that should have been refunded but it’s the principle. Why should I overpay tax when I’m already taxed to death!

2 May 2023
Unprompted review
Rated 4 out of 5 stars

Stop the waste of time calling and holding my orders.

As a frequent customer you do not need to call me and holdup my order because you don’t know if I am me. I am not a new customer so the need for this is nonexistent and thus silly. I told this to one of your people today when I confirmed that I am me and he did the immature thing and cared about himself when it had nothing to do with him.

Another company in your state suffered terrible consequences when they did something stupid also, advertising that insulted their client base. Don’t fall into a similar trap.

You no longer need to confirm that I am me due to the many orders I have placed, using the same shipping address, mode of payment, etc. for mostly the same brand. Worry about the customer who has never placed an order and thus you do not know.

15 April 2023
Unprompted review
Rated 1 out of 5 stars

Order randomly canceled

Like a couple of other customers, I placed an order then a couple days later got an email that my order was canceled because it was “too high risk to process”. Huh?? What does that even mean? I ordered some ceramic bowls and a tray….at least they refunded me. Unfortunately I had planned for this to be a birthday present and now I’m at a loss. Definitely avoid this website.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

I ordered an expensive coffee maker…

I ordered an expensive coffee maker with 1-3 days free shipping for a bday present. 6 days go by with my order "awaiting review." Finally a called them and was told a can wait in a queue to talk with the special person who reviews orders (for what)? I said you promised 1-3 days delivery, what the f are you people doing there? The delicate employee said you can't talk to me like that canceled my order and hung up. At least he saved me the time of canceling myself. So if you like waiting 6 days or more for a company to decide if you are good enough to receive their products, this is the site for you.

11 April 2023
Unprompted review
Rated 1 out of 5 stars

I am writing this on 3/31 after a phone…

I am writing this on 3/31 after a phone call I had with a manager at Everything Kitchens. I placed an order on 3/14 with this company and they sent me the following email:
Mary Moosemiller,

Thank you for your order from Everything Kitchens LLC. Once your package ships we will send an email with a link to track your order.

If you have questions about your order please reply to this message or email us or call us at 1.866.852.4268 Monday - Friday, 9am - 5pm CST.
If you need to return your merchandise, you can create an RMA through our Returns Department.
Your Order #XB75651
Placed on Mar 14, 2023, 9:39:37 PM

They never shipped my order and never sent another email about this order but during the 2 weeks since but they did send 47 other emails.

When I called about the order I was told they could not fill it because I did not respond to their phone calls to confirm I placed the order on 3/14. I found this very odd. It is the only company I've ever wanted to do business with that would not complete my online order with the credit card provided without a verbal confirmation. Unfortunately I do not answer calls from unknown numbers as is a common practice for most. I never received a text message and in all the emails they sent me they did not once ask for confirmation. I was told they can not ship an order to a new customer with a functioning credit card with out verbal confirmation. A very odd business practice for 2023. I could understand it if it was 1983. This order was a gift for a friend. I spend thousands a year on the kind of items sold by this company. Too bad I can not be a customer because they can not talk to me on my cell phone. Maybe I should have left an old land line number for them...

31 March 2023
Unprompted review
Rated 1 out of 5 stars

This place is a joke

This place is a joke! I ordered 13 small melamine appetizer plates and I received an order confirmation. The next day I got an email saying that my order was held for review "and it has been decided it is too high risk" lol What a joke!

Yes, melamine appetizer plates are definitely a high risk item lol

11 February 2023
Unprompted review
Everything Kitchens LLC logo

Reply from Everything Kitchens LLC

Hello,
Thank you for your feedback, we take extra care in verifying every order we receive. If any of the information on the order is potentially risky to our customer or our company, the order may be canceled. You may call our order processor at 866-852-4268 ext. 229 if you have any questions about the decision.
Everything Kitchens Customer Heroes

Rated 5 out of 5 stars

Love this place

Love this place. Excellent products.
I got my purple kitchenaid mixer here almost 10 yrs ago. and my trays for my dehydrator. Love this store. They had lots of purple kitchen items and i think i got them all... LOL

7 April 2022

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