EVision Electric Vehicles Reviews 

287
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I hired a Porsche for a week as I wanted to test this model prior to a possible purchase, and found their service to be excellent. The collection and return of the car was very easy. I always felt tha... See more

Company replied

Rated 5 out of 5 stars

EVision have been great to deal with: responsive and flexible and providing a personal touch that isn't there with bigger rental outfits. They also have a huge range of EVs that just aren't available... See more

Company replied

Rated 4 out of 5 stars

Rented a Tesla X for two days for a bit of family fun. Rental admin all done (and there was lots) online prior to the booking so nothing to do on pick up which was good. Had to deposit £500 into thei... See more

Company replied

Rated 5 out of 5 stars

Hired a Porsche for my daughters prom, the whole experience was really easy and the car was excellent, well presented, everything was easy, all the staff were very friendly. Very pleased and would de... See more

Company replied

Company details

  1. Car rental company

Written by the company

EVision is an award-winning EV hire company with our Head Office in Kent and with regional offices in Devon, Durham and Yorkshire. An ever-growing fleet of over 2,000 vehicles means more choice for you, better vehicle specifications, plus of course, superb value and customer service. We have the latest range of electric cars and vans from manufacturers such as Kia, BMW, Mercedes, Tesla and many more. All of our hire vehicles come with free EV care including maintenance and servicing costs covered.


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4.8

Excellent

TrustScore 5 out of 5

287 reviews

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4.8

All reviews

(287)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with EVision

Great experience working with the EVision team. Paua is a services provider to the electric vehicle charging ecosystem and as such we needed a number of different vehicles to test chargers and data compatability. We chose EVision as we can try different vehicles for different periods of time. We were delivered high quality vehicles, in a professional manner, and in a spotless condition in an easy to work with manner. I woudl highly reccomend this team

5 April 2024
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Hi Niall,

Thank you so much for choosing EVision. We are delighted that you had a positive hire experience and that we achieved our high standards of customer service.

We look forward to welcoming you back again.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Fantastic service

The guys hat delivered their hire vehicle to me and collected mine could not have been more helpful and professional. Chris at their HQ kept me informed throughout and when there was a minor issue it was corrected immediately.
Top marks.

7 March 2024
Unprompted review
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Reply from EVision Electric Vehicles

Good morning,

Thank you so much for taking the time to leave such a wonderful review. We are delighted that we achieved our high standards of customer care with your hire.

We hope that you enjoy the vehicle and we look forward to welcoming you back again.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

I must commend the exceptional service…

I must commend the exceptional service provided by my recent delivery driver Taff. The delivery was prompt, and the driver's professionalism was evident. What truly stood out was the friendly and approachable demeanor, Taff also showed me how to use the vans tech and how everything operates such a commendable service. Would highly recommend this company.

10 January 2024
Unprompted review
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Reply from EVision Electric Vehicles

Hi Josh,

Thank you for you fantastic review. We are delighted that everything went well with your hire from EVision. Taff is a very friendly and dedicated driver.

We look forward to seeing you again.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Tesla Model X Rental

We rented a Tesla Model X from EVision and it was a simple and great experience; first off the driver who brought the car explained everything in great detail and was very professional. The car’s condition was excellent aside from the falcon wing door opening switches from the passenger seats that were broken. Other than that we had no problems with the car and they picked it up at a suitable date and time. I would recommend to book advance as they require many types of documentation but EVision had the largest Electric Car selection that I could find in the UK and would book again.

20 December 2023
Unprompted review
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Reply from EVision Electric Vehicles

Hi Naser,

Thank you so much for your wonderful review. We are absolutely delighted that our team reached our very high standards of customer service with your hire.

We look forward to welcoming you back again in the future.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Straightforward and Honest

My queries and changes to vehicle selection pre-hire were dealt with immediately. Specific vehicle and specification agreed upfront. Everything was made easy, including paperwork, insurance and standard background checks. Holiday cover dealt promptly with my request to add another driver for last week of hire. Delivery and pick-up on time. No hidden fees. Advised that deposit would be returned in full after a 6 week hire with no quibbles and no need to chase on my part. Excellent service, great vehicle. I‘ll hire again.

10 December 2023
Unprompted review
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Reply from EVision Electric Vehicles

Hi there,

Many thanks for taking the time to leave us a fantastic 5* review. We are incredibly pleased to hear you enjoyed your hire with EVision. We do our best to provide the best customer service, so it's great to hear you experienced this.

We hope you choose to hire an electric vehicle with us again!

Best wishes,
EVision Electric Vehicles

Rated 5 out of 5 stars

.Excellent

Great Vehicle, Excellent Service

9 December 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Hi Sean,

Thank you so much for your 5-star review. We are delighted that you enjoyed the vehicle and that we reached our high standards of customer service with your hire.

We look forward to seeing you again in the future.

Best wishes,
The EVision Electric Vehicles team.

Rated 5 out of 5 stars

From Heathrow to North Coast 500 and back

We hired a Ford Mustang Mach-E from EVision to drive from Heathrow to the far north of Scotland and back. Christian Omango did an excellent job of managing the hiring process. He answered our many questions promptly and courteously. Delivery and pick-up at Heathrow went without a hitch. The car was in excellent condition upon delivery. The only surprise was that the Ford Mustang Mach-E does not have a spare tyre! - by design!
The car drove beautifully and was always comfortable. It handled the narrow winding roads on the North Coast 500 tourist drive extremely well.
There was no problem finding charging stations on the trip, even in remote locations.
The rental deposit was refunded within two weeks of returning the car as explained to us before the hire.
We would happily use EVision again.
Ron and Miriam Miller
Perth, Australia

11 October 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Dear Ron and Miriam,

Wow, what a great adventure you have been on! The North Coast 500 is a stunning trip.

We are delighted that your hire reached our high standards of customer service. The Ford Mustang Mach-e is a wonderful electric car to drive, especially for such an epic trip such as yours.

We look forward to welcoming you back when you return to the UK.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Amazing service

I hired an electric vehicle from EVision and could not have been more impressed. The staff were brilliant, nothing but helpful and going out of their way to make sure I was happy. The car itself was perfect and extremely clean. I recommend EVision to any one looking to rent an electric car.

29 September 2023
Unprompted review
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Reply from EVision Electric Vehicles

Dear Grace,

Thank you for taking the time to leave such a lovely review. We are so pleased that we achieved our high standards with your hire.

We look forward to welcoming you back again soon.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

From the moment we first made contact…

From the moment we first made contact to returning the hire car, E-Vision were just really helpful and great to deal with. Would definitely recommend them!

1 September 2023
Unprompted review
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Reply from EVision Electric Vehicles

Dear Gemma,

Thank you so much for your kind review. We are delighted that everything went exactly the way it should with your hire.

We look forward to welcoming you back again in the future.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Trustworthy company

Great experience, good communication and prompt service both in-person and over phone/email. The EV was excellent with a range as promised. Highly recommend, will do business again.

23 August 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Dear Rob,

Thank you for your wonderful review. We are so pleased that you enjoyed your EV hire from us and that we met your needs.

Our team works hard to maintain a high standard of customer service, and it is always greatly appreciated to hear from customers that we have achieved this aim.

We look forward to welcoming you back again.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Friendly, helpful & reliable

EVision communicated well when setting up the hire. All the security checks etc were completed online in advance; when we arrived to collect our car it was ready and waiting, and there were no delays when picking up the car. Returning it was also a smooth and swift process.
The staff were friendly, helpful and clear throughout, and made it a very pleasant process. The Taycan was great and we both really enjoyed having it for the day.
If you can get to one of their bases to collect, or are hiring for long enough for the delivery charges to be reasonable, then I highly recommend EVision as a trustworthy, friendly and helpful hire company.

17 August 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Dear Tom,

Thank you so much for your wonderful review.

We take great pride in providing the highest levels of customer service, and we are so pleased that we have achieved this with your hire.

We look forward to welcoming you back soon.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Friendly, efficient and helpful service

Friendly and helpful service. I was hiring from the USA but had a UK driving license so was OK. Lots of paperwork, but we did it all online and quite straightforward in the end. Drop off at Heathrow was excellent, very informative introduction to the car, and given to us in great condition. Loved driving the Ioniq but wouldn't buy one (internal space remarkably limited given how big it is or feels to drive on Cornish roads!). Easy drop-off as well - I would rent again, for sure.

16 July 2023
Unprompted review
Rated 5 out of 5 stars

I have used EVision multiple times to…

I have used EVision multiple times to hire a Tesla. Always found the team efficient, friendly and reliable. The drop off / pick up service is very useful. Highly recommend.

15 July 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Hi Andrew,

Many thanks for taking the time to leave us a review regarding your recent hire from EVision.

We are pleased to hear that you found our drop off / pick up service useful, and we hope you choose to use us again in the future.

Thanks for recommending us!

Best wishes,
EVision Electric Vehicles

Rated 5 out of 5 stars

Top! Quality! Service!

You know what? Well worth it. They were great and understanding. They do carry out quite a bit of due diligence on new customers so the process can be a little lengthy but it's understandable. The car was fantastic, I loved it, in amazing condition and was a joy to drive. Pickup and drop-off was really easy and straightforward, and they were quite welcoming and attentive.

I got the car for just 24 hours to do a proper testdrive, and this satisfied that need perfectly. Thank you Christian and Chris and Phill you were lovely!

I wish I could get this level of quality service from every car rental company, but most of them don't hold a candle to EVision. Too bad I can't post photos in here to show you how good the rental looked from them.

Not to mention that they have a solar panel assembly at their depo so their cars are ecologically charged, and you don't have to bring it back like for like. Just fantastic. I'd honestly do a long-term lease with them if I had where to keep to vehicles.

20 May 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Dear Justin,

Thank you so much for such a wonderful review! We are absolutely delighted that you had such a great experience from our team. They all work hard to provide excellent customer services.

Your very kind comments have been shared with everyone involved. We hope to see you again.

Best wishes,
The EVision Electric Vehicles Team

Rated 5 out of 5 stars

Easy from start to finish

Easy from start to finish

From a phone call at lunchtime to driving away that afternoon - simple and straightforward. Friendly staff too!

17 March 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Hi Gwen,

Thank you so much for your kind review. We are so pleased that we achieved our high standards of customer service with your hire.

We look forward to welcoming you back again soon.

Best wishes,
The EVision Electric Vehicles team.

Rated 5 out of 5 stars

Excellent service

Evision provided an excellent service. Every driving need was catered for. The car was lovely and clean. Any issues were quickly resolved. The staff were warm and friendly. I would definitely use this service again and will make recommendations.

2 March 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Hi TJ,

Thank you for your wonderful review. We are so pleased that our high standards of customer service were met with your hire.

We look forward to seeing you again.

Best wishes,
The EVision Electric Vehicles team

Rated 5 out of 5 stars

Tesla Model S for a skiing trip

Rented a Tesla Model S 100D for a skiing trip in France. EVision were very helpful answering my detailed questions during the booking process. Handover and handback were efficient and stress-free, albeit it is a little hard to find the exact location of the office. Very pleased with the vehicle and thank you for including the cost of using Superchargers with this model of vehicle.

15 February 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Dear Peter,

Thank you so much for your kind review. We hope you had a fantastic time on the slopes in France!

We look forward to welcoming you back again.

Best wishes,
The Evision Electric Vehicles team

Rated 5 out of 5 stars

Helpful staff and a good service

Really appreciated the help from the logistics manager at Stood that came down on Saturday when we arrived early to return the car and then gave us a lift to the train station. And the quick turnaround on the hire process after committing late on a Friday afternoon for a Saturday pick up (thanks Christian!) - and thanks to the gentleman who waited for us to collect the car after we missed our train...

Wish the insurance was a little less prohibitive (two drivers costs twice as much) and think that adding the 'real world' distance to the vehicle mileage advice would be very helpful when making hiring decisions. But generally, Evision offers a great service, with helpful staff, which we have used more than once.

11 February 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Dear Stephen,

Thank you for your very kind review. We are pleased that our high standards have been met with your hire.

Regarding the real world range, this is a very hard figure to get absolutely accurate due to so many variables. Our mileage advice is the median real world range and is lower than the WLTP range. However, factors such as weather, driving style, driving conditions and much more can affect this figure.

We hope to see you back again soon.

Best wishes,
The EVision Electric Vehicles team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great choice of electric cars and a good way to experience these without committing to purchase. The team at Evision sorted everything out for me including kit and paperwork for driving abroad, arranging delivery and collection to my home and on a 3 month + duration lease sorted out servicing and change of tyres when needed.

4 January 2023
Unprompted review
EVision Electric Vehicles logo

Reply from EVision Electric Vehicles

Dear Andrew,

Thank you for taking the time to leave a wonderful review. We are really pleased that we achieved our high standards of customer service during your hire.

We can't wait to welcome you back again soon.

Best wishes,
The EVision Electric Vehicles team

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