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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find these gaming chairs exceptionally comfortable, providing great support and ergonomic design during long hours of daily use for work or gaming. People frequently appreciate the sturdy build, quality materials, and the fact that setting up the furniture is quick and simple with the provided instructions. Some reviewers were not happy with customer support interactions and mentioned experiencing unexpected problems concerning long-term durability. Many customers also expressed deep frustration regarding damaged package deliveries, broken components after months of use, and difficulties obtaining useful assistance or replacement parts.

What people talk about most

Product

Consumers find product quality and durability to be ambiguous as opinions are sharply divided. While many... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise the durability, comfort, and... See more

Price

Reviewers express mixed feelings regarding price, as some consumers appreciate affordable options and... See more

Customer service

People report ambiguous experiences with customer service, as opinions are sharply divided. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had my E-Win Racing gaming chair for four years, and it’s easily one of the best purchases I’ve made for my setup. The chair has held up incredibly well with daily use, staying comfortable and... See more

Rated 5 out of 5 stars

I've been using ewin since July of 2018, I have purchased 2 chairs for myself, and 2 chairs for family. 0 issues with any of them. My original pick was a calling series that didn't break for 6 years,... See more

Rated 5 out of 5 stars

My e-win chair is absolutely amazing. I am 330 pounds and 6 foot tall. I can game out for 5 hours straight now in comfort. I am very happy with the company and they have amazing customer service. I am... See more

Rated 5 out of 5 stars

Very well made game chairs. Last year I got the Champion and loved it so much. I couldn’t wait to come home and sit in it and stream for 1-2 hours after a long day of autopsies. This year I upgraded a... See more


Company details

  1. Computer & Accessories store
  2. also in
  3. Computer Accessories Shop
  4. Computer Hardware Company
  5. Computer Shop

Information provided by various external sources

EwinRacing makes the best ergonomic and comfortable PC gaming chairs and accessories. Shop now!


Contact info

3.7

Average

TrustScore 3.5 out of 5

325 reviews

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No history of asking for reviews

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3.7

All reviews

(325)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy this chair!! Scam company

Do not buy this chair. The company has been giving me a run around for days. They don’t have the one I ordered in stock. I asked to cancel the order. Sent several emails. Finally got them to say they would refund within 24hrs….the charge is still there. Unfortunately no phone number to call.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

If you are a consumer looking for a horrible product

If you are a consumer looking for a great product in a chair, it is not coming from E win racing. The chair is extremely uncomfortable, not only the product that costs $400 break after five months of casual use. Be prepared if you buy this chair to have the seat cushion and a backrest installed by yourself because the ones provided (if it comes with any) are horrible. After my chair recliner and lift broke, I contacted the customer service department. Let me tell you, these people are not into customer service, and once they have your money, that is all they care about. They are rude, curt, and do not understand what it means to be a customer service representative. Be prepared if you buy this horrible product; once it breaks under warranty, you will have to undergo a chat system in which they make their office hours, promise to email you without following through, and treat you like utter garbage. I've learned my lesson; I hope you don't have to. Oh, I forgot you could extend the warranty if you lie and say their product is good on a review and post it.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a broken chair new in the box

I purchased a broken chair new in the box, ewin refused to send repair parts or warranty of any kind yet it stats a 2 year warranty! I complained to PayPal got no place, they said call your bank, called bank and I got my money back! Hay EWIN if you want your chair back send a box and a prepaid label!

11 September 2025
Unprompted review
Rated 5 out of 5 stars

E-Win Racing Gaming Chair

I’ve had my E-Win Racing gaming chair for four years, and it’s easily one of the best purchases I’ve made for my setup. The chair has held up incredibly well with daily use, staying comfortable and supportive the entire time. When the seat cushion finally started to show its age, I didn’t want to replace the whole chair because the rest was still in great condition. E-Win’s customer service was outstanding they helped me get a replacement seat quickly and walked me through every step. Thanks to their support, I get to keep the chair I love for years to come.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Just like others say, they have bad customer service

I bought a chair fo my hubby and a mat for under my son's computer. My hubby is a big guy at 6'7" and I thought by coughing up close to $600 (more with the mat and tax) that I'd not only get a great chair but excellent customer service.
At 1st they showed that the chair was being "prepared to be shipped" I bought It for my hubby's birthday so I kind of needed it a timely manner and there was no indication that there would be a problem with that. After some time went by and the chair wasn't shipped. I checked on it and made an inquiry and only then was I told that they didn't have it in stock. They wanted a sub, a lesser quality chair to me and a garish red, white or blue. I was interested in none of those colors and it was an inferior chair for what I paid for. I should have canceled the purchase and fought the charge on my credit card but unfortunately for me they express shipped the mat to me in a timely manner, so I had the problem of having "half" of the order shipped to me but not the most $ & important
piece. The mat box was FILTHY dirty with shipping tape haphazardly taping up the broken box. These guys show VERY LITTLE care to the products they send out.
Customer service was nil and they semi apologized about not being proactive w- lame excuse of "busy times." Heck if you have over $700 to plunk down on a chair and mat, you are a very busy person too but I'd never dream of treating customers like this
They finally sent the right chair almost 6 MONTHS later. It's ok but not worth the $ IMO
The mat however, complete waste of $!! Small, easy to trip on. Oddly padded. Idt it will wear well or be easy to keep clean. Headed to a landfill prob in a yr max
Don't recommend

28 October 2024
Unprompted review
Rated 2 out of 5 stars

Horrible Customer Service

We ordered a chair for our gaming room. The chair itself is okay, nothing exceptional. It’s not comfortable for long term sessions, lacks some movement flexibility and could use some adjustments in how the arms move with you while playing. Customer service was absolutely horrible. I have never dealt with a company that is so lackadaisical with communication and customer support. Even if the chair was the best gaming chair on the planet (which it is far from), we would not be ordering from them again.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible chair

Absolutely terrible chair, Their marketing team is good, but their product is not what they advertise. I purchased the flash XL and the build quality was awful. The pitch of the seat was bad and not adjustable. The arm rests where practically falling apart under the fancy magnet clip on top. The base was stamped steel with sharp edges. They claim its built for 550lbs. What a joke. 350lbs and you lean back your going over for sure. Return policy is horrid. Complete scam of a company

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Top-Quality and Fast Delivery

I was impressed with the fast delivery and the solid build of the chair I ordered from EwinRacing. It’s sturdy, stylish, and offers great lumbar support. Definitely worth the investment!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Gaming Chair Experience

I recently bought a gaming chair from EwinRacing and it completely changed my setup. It’s ergonomic, super comfortable, and easy to assemble. My back feels so much better after long sessions. Highly recommend for any serious gamer!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Gaming Chair Experience

I recently bought a gaming chair from EwinRacing and it completely changed my setup. It’s ergonomic, super comfortable, and easy to assemble. My back feels so much better after long sessions. Highly recommend for any serious gamer!

24 June 2025
Unprompted review
Rated 1 out of 5 stars

Run, don't buy

Run, don't walk, as fast as you can from this company. They will scam you. I ordered a chair and paid with Affirm. After a week of seeing no update on shipping for my chair, I contacted E-Win. They did respond with the news they don't have the item. They offered me a different chair, but I declined and asked to cancel. They agreed, said "don't worry," but have yet to refund me. Meanwhile Affirm wants their payments. Weeks have passed. I disputed with Affirm, but that will take weeks more. Meanwhile I have paid for a chair I will never see or want.

Found a great chair at Vertagear. Cost more, but quality is superb.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Support Policy

Purchased the Ewin XL. Was great for a year but a chair this expensive should be much more durable. After reaching out to their support they said that reclining the chair counts as excessive use. Mind you I am well under the weight limit for this chair. After showing photos that clearly showcase defects or quality issues they said they couldn't cover a replacement, said I could drop another $150 to get a part that would MAYBE fix this issue. So not worth it. Never buying a Ewin again. Stay away as if anything happens to your chair they aren't going to help.

17 February 2025
Unprompted review

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