Exclusive Mirrors Reviews 

839
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Reading the bad reviews you must of got act together ordered huge mirror Grecian style took two to hang that's how big and heavy omg, beside that every thing went like clockwork well done.Exclusive m... See more

Rated 5 out of 5 stars

I’ve read some negative reviews on here and I have to disagree with them. My mirror came by next day delivery for no extra cost in fact it was free delivery . The packaging was incredible - a box with... See more

Rated 1 out of 5 stars

Extremely poor customer service and delivery! Mirror arrived badly damaged and they took 5 weeks to refund after threatening to involve Trading Srandards. I hope someone actually reads this and takes... See more

Rated 5 out of 5 stars

I couldn’t get my order to go through online so I rang through. I was helped through the whole process and my delivery came so well packed I shouldn’t have worried that there would be any damage. I wa... See more

Company details

  1. Interior designer

Information provided by various external sources

Exclusive Mirrors are one of the largest and best respected online mirror stores in the UK. At Exclusive Mirrors we are aware that you want to find your dream mirror without spending a fortune, therefore we ensure our prices are the best anywhere on the web. We are a family run business that is passionate about interior design and believe our customers deserve the finest quality at affordable prices.


Contact info

4.0

Great

TrustScore 4 out of 5

839 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(839)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Ordered and paid for mirror ...but can’t be delivered until later July August time. So I cancelled it and one day later I get a full refund....I was very impressed with their service and helpful online staff ...one person in particular went the extra mile ....name Jade...so thank you very much
I will certainly be recommending this company, who I was told about it by my daughter
Regards
Linda Norvell

2 June 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

Quick, organised delivery. Mirror was better than expected; with the sizing, colour and look perfect the exact to what was described- I love it!

28 May 2020
Unprompted review
Rated 4 out of 5 stars

Ordered my mirror with no issues

Ordered my mirror with no issues, looks great and was not too pricey for the size. Not sure if this company uses their own delivery driver, but i had no issues with the delivery.
Will most likely use EM again should the need arise for anew mirror.

24 May 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Excellent choice of mirrors on website. Once ordered , mirror was delivered within a few days.
Very well packed and arrived totally undamaged. They always answer all emails. Would definitely recommend this place to anyone.

22 May 2020
Unprompted review
Rated 1 out of 5 stars

Appalling delivery

I bought a mirror from these people never again I never got to see the mirror the delivery driver was so rude never experienced anything like it before .firstly he couldn't find my address when I gave him directions 4 times then I got threatened that he wouldn't deliver my mirror so I said take it back as I don't want that behaviour in my home absolutely appalling never again

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service. Would highly recommend.

Really pleased with the service which I've had from Exclusive Mirrors. The first (smallish) mirror which I purchased was, unfortunately, damaged in transit, so I requested a refund and this was given straight away, with no problems at all. The second (much larger) mirror which I purchased arrived in a prompt manner, despite being in the middle of the Covid 19 lockdown and looks lovely. It was also very competitively priced. The customer service team (Jade in particular) have been really helpful at all times, and I wouldn't hesitate to buy from the company in the future, or to recommend them.

7 May 2020
Unprompted review
Rated 3 out of 5 stars

Mixed Feelings

Truly the best mirror that I have chosen , it has definitely illuminated our living room and looks elegant, customer service is at the top notch, easily reachable and friendly, only the worst and negative part of it is that the driver has left the mirror far away from our property, my wife had to take help from our neighbors as the mirror was very heavy and big, as she is pregnant at this time.

7 May 2020
Unprompted review
Rated 5 out of 5 stars

The company was very helpful with…

The company was very helpful with address delivery issue cased by lockdown, we were very happy with arrival & packaging. Not been able to put it in place yet but have checked it over & it's beautiful.
Jyst whsf wevebeen looking for
Thankyou

1 May 2020
Unprompted review
Rated 5 out of 5 stars

Mother's Day Gift

I bought a mirror for my Mother for Mother's Day. It arrived in less than a week and great care was taken to ensure that it arrived in pristine condition. She loved it. Would definately buy from Exclusive Mirrors again.

30 April 2020
Unprompted review

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