Exec Pets Ltd - Pet Transport Services Reviews 

279
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional drivers for providing truly exceptional care, remarkable kindness, and constant attentiveness toward pets, ensuring that all animals remain exceptionally calm, safe, and completely relaxed throughout lengthy international journeys. People also highlight the outstanding communication and completely seamless organization provided by the entire support team from the very beginning of the detailed planning process. Consumers consistently note that the specialized transportation vehicles are exceptionally comfortable, impeccably clean, and fully equipped with modern amenities to guarantee a genuinely smooth, entirely stress-free travel experience while recommending these dependable services.

What people talk about most

Service

Clients share positive opinions on service, highlighting professional drivers and smooth, comfortable... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Location

Reviewers highlight positive aspects of location, expressing satisfaction with smooth cross-country and... See more

Product

Reviewers mention positive feedback about product features, noting that vehicles are equipped with a camera... See more

Customer service

Consumers find customer service to be positive, highlighting caring and professional support. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had Lola, a beautiful, high energy, husky x with us in London on an emergency foster basis and she needed urgent transport to her new home up north. Daniel was fantastic. He replied promptly t... See more

Rated 5 out of 5 stars

Absolutely amazing service from ExecPets,I couldn’t recommend them enough! I called them at such short notice for their services and they did not disappoint! Daz was so lovely,my dog was anxious to be... See more

Rated 5 out of 5 stars

The team took care of everything and ensured that the paperwork was all in order. They kept us updated with photos and videos during the journey. It was stress-free experience and our dog arrived... See more

Rated 5 out of 5 stars

A brilliant journey from start to finish, even with Paris airport having chaotic parking! Darren was in touch constantly from the time we enquired, booked and most days up until we arrived in CDG fr... See more


Company details

  1. Pet Moving Service
  2. Pet boarding service
  3. Taxi service
  4. Transportation escort service
  5. Transportation service

Written by the company

Execpets - The Pet Transpotation company provide Luxury Pet Transport Services or Pet and Owner Relocation Services in the UK & Europe. Airport transfers with your fur family or just a holiday destination. We cover Spain, Italy, France,Portugal, and many more. You can travel with your pet by your side, cat or dog. We offer a door tondoor service via the Eurotunnel which is exclusive to yourself. We take care of everything, when you join us you have nothing to worry about and can relax.


Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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No recent history of asking for reviews

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4.9

All reviews

(279)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

A brilliant journey from start to finish!

A brilliant journey from start to finish, even with Paris airport having chaotic parking! Darren was in touch constantly from the time we enquired, booked and most days up until we arrived in CDG from Jeddah - very reassuring. The car was sleek, clean, comfortable and had plenty of room for all the luggage we also needed to bring back alongside two cats.

Given how long the trip back to Nottingham was, I felt comfortable and at ease with Exec Pets Ltd & Darren and so did our cats, Jake & Bella. I cannot thank him enough for helping us get the cats back safe and making it all so smooth for us, door to door. 10/10 recommend

2 December 2025
Unprompted review
Rated 5 out of 5 stars

These guys are great - amazing, kind and professional!

These guys are great! We had a very complex move of many rescue cats. Timescales got messed up by us, and the guys had to wait around all day for us at Calais. They were incredibly gracious and relaxed and got us through what was a very stressful process very efficiently and kindly.

If you need to transport your beloved pets, i can't recommend these guys more highly- they are exceptional.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Transport of rescue dog to new home

We have had Lola, a beautiful, high energy, husky x with us in London on an emergency foster basis and she needed urgent transport to her new home up north. Daniel was fantastic. He replied promptly to our initial enquiry, arrived punctually at 6am to collect her so she would arrive at her new countryside home in daylight hours, and kept us updated throughout the journey. Daniel had great dog skills to keep the whole journey calm and relaxed and we were sure that Lola was extremely well looked after and comfortable. Thank you! Highly recommended.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from…

Absolutely amazing service from ExecPets,I couldn’t recommend them enough! I called them at such short notice for their services and they did not disappoint! Daz was so lovely,my dog was anxious to begin with and he really helped make him comfortable and safe on the journey! So friendly and helpful,I haven’t found anyone so reliable and trustworthy! will definitely be using again 😊

21 November 2025
Unprompted review
Rated 5 out of 5 stars

5 stars excellent

I have used Execpets twice now the first time I used them to bring three dogs and two cats from Heathrow to North Yorkshire and then I used them yesterday to Transport my three sausage dogs from Yorkshire down to Heathrow Airport .
both times they have been absolutely amazing. on time punctual really really good service very kind to the Pets and they are fully insured fully compliant and I felt completely confident That we would get where we needed to get

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Darren is absolutely wonderful and…

Darren is absolutely wonderful and charismatic, made our journey wonderful and regaled us with some incredible stories from his past. He took care of us all the way and was very attentive toward us and my Yorkie and helped make our transition smooth and seamless :)

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I had the most incredible experience…

I had the most incredible experience with Exec Pets and my drivers: Nigel & Debbie 🥹. Honestly, the trip from London to Malaga went so fast because of how enjoyable and stress free it was. Debbie and Nigel spoiled my dog, Bodhi, with attention and treats, and it was so fun stopping a 2 different hotels on our way down and eating dinner and breakfast together (we packed lunch food for the drive). I would both highly recommend Debbie & Nigel, as well as Exec Pets in general. Darren, the founder, is so delightful to coordinate with- very laidback, which instantly puts you at ease as we all know how stressful moving can be and wanting the best for our pets. I genuinely hope I’m able to make the trip back to London again soon with Debbie & Nigel :)

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Would give 6 stars if available

So, we did a lot of research regarding pet transport to Portugal for our big black lab Boris. Lots of businesses are offering their services, but we settled on ExecPets due to the outstanding reviews, and we were not disappointed. Darren took amazing care of both myself and our beautiful boy, who was able to travel in the back of his Mercedes van with me. Loads of room for him on the floor (He's 44 kilos, a big boy), and he was happy. At the end of the day, you get what you pay for and we would not hesitate to recommend ExecPets to anyone who is looking for a bespoke service offering the ultimate travel experience for your pet.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

More than satisfied with the service

More than satisfied with the service, and impressed by the care Darren took in looking after our cats and dog. The cats especially were given spacious cages and immediately settled down for the trip from Gibraltar to UK. Would thoroughly recommend Execpets to anyone thinking of relocating with their furry

20 October 2025
Unprompted review
Rated 5 out of 5 stars

A great service with a personal touch

A great service with a personal touch. We were driven from the UK to Portugal. My wife myself and our dog. We travelled together, with regular stops in France & Spain including arranged dog friendly hotels. Five stars!
I would definately recommend Exec Pets.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

EXCEEDINGLY GOOD SERVICE

EXCEEDINGLY GOOD SERVICE. This company definitely exceeded my expectations in all levels. Daniel, our (my cat and myself) driver, has amazing driving skills and is a great host if I can put it that way. He really made me feel very comfortable and safe. Not just to me but to my cat too. Daniel is a very easy going guy, very friendly and above all very accommodating. The drive from Gandía (sout of Valencia, Spain) to Reading went by in a flash. We chatted non stop all the way to my destination and that made the journey such a great experience.When he collected me at my summer flat in Gandía at 7:30 am, I hadn't slept at all as I was too busy finishing packing and cleaning up the flat. I was soooo tired that I thought I would sleep most of that day but, surprisingly, I realised what a nice guy Daniel is and so we started chatting and never stopped until we reached our hotel in Bordeaux. The second day was just as good and the Pet Reception at Le Shuttle station was great. It went smoothly and done in 3 minutes. I was over the moon as I thought it would be somehow traumatic for my rescue cat who is scared of everyone but they handed over the microchip reader to me and I did it myself. Once over to the UK, the good weather that had accompanied us throughout the journey ended and we met storm Amy that was lashing rain onto us all the way from Folkestone to Reading. Daniel drove through those conditions with great expertise and in 2 and a half hours we reached my home. I don't know what else to say that hasn't been said before in other reviews but I DEFINITELY and ABSOLUTELY recommend this company and in particular Daniel for providing me with an exceptional experience. Many thanks, Daniel, you certainly exceeded my expectations. Well done! Juan.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Daniel has provided two fantastic experiences!

I could not recommend Daniel enough! We have actually used him and his services twice now because we had such a great experience with him the first time when we transported our first dog, Oreo, from the USA to the UK to be with my boyfriend. Oreo is not the easiest dog to handle, and my boyfriend and I were most definitely worried about the journey and how he would react, but Daniel was able to reassure us and took such good care of Oreo. Recently, I relocated to the UK myself and took my other dog Laika with me, and it was a no-brainer that we would be reaching back out to Daniel. We were initially unsure what dates I would be traveling because everything happened so fast, but he was incredibly flexible with us and extremely communicative throughout. He again made the process much less anxiety inducing and took such good care of Laika and even got her some treats, and he is such a genuine and engaging person that made the long car ride very enjoyable even after a long flight. I would recommend him to anyone and will always request him if we ever need him in the future!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Nottingham to Southern Spain with Two Anxious Indoor Cats

I have two indoor cats and needed to get them across to our new home in Southern Spain, couldn’t bear the thought of sending via plane in the cargo hold, or via a pet transportation company who carry multiple cats and dogs on the same journey with so many strange smells and possible barking dogs as one of mine is super scared and anxious - even hiding under the bed if the doorbell rings or post drops through the letterbox. So, thankful to find Execpets.co.uk who transport just one families pets in a luxury vehicle with regular updates and photos to show how they are doing throughout the journey. Our driver was Daniel - he was lovely and so caring and kind with both Chloe and Luna during the whole journey, including two overnight hotel stops where the cats stayed in the room with him. We were kept fully informed of how the journey progressed from collection, pet reception at border control, the journey through France and into Spain. Daniel has delivered them safely to us this afternoon and they are now happily exploring their new home in the sun. You’d never guess they have just travelled 1500 miles. Thank you Daniel and thanks to all at Execpets. Highly recommended.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Service from Exec Pets

My driver Daniel made everything on the whole journey so easy and stress free… he drove and looked after myself and my little dog Toby and cat Poppy all the way from the Costa del Sol in Spain to Lancashire, UK for 3 days.. and I can thoroughly recommend this service to anyone needing to transport their pets… well worth the price and a great experience… thank you to Daniel, Darren and Exec Pets 👍🐾

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service at a reasonable price

Daniel made our journey from the Netherlands to the UK with two cats a true pleasure. He was very well prepared and everything was organised perfectly, he also reassured us and provided clear instructions at customs. Aside from that, he was a joy to be around and helped soothe our anxiety about the trip. He is not only an amazing and safe driver but also a wonderful and kind human and I wholeheartedly recommend his service to anyone. The service is also reasonable for the price and the car was very comfortable and with room for luggage.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I had the most wonderful experience…

I had the most wonderful experience using this personalised pet transport service. Daniel went above and beyond to make what could have been a stressful move from London to Leicester feel smooth, calm, and even enjoyable for both me and my pets.

From the moment he arrived, Daniel’s kindness and professionalism shone through. He took such care in handling my cats, making sure they were comfortable, reassured, and safe throughout the journey. His attention to detail and genuine warmth made all the difference—it felt like entrusting them to a friend rather than a service.

Everything about the process was easy, thoughtful, and seamless. Moving pets is never simple, but thanks to Daniel it became the loveliest part of the whole move. I couldn’t recommend him, or this company, more highly.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

This was a great experience

This was a great experience! Daniel managed everything and got us there ahead of schedule. The car was super comfortable, and the trip flew by. They were so kind to my beloved dog and made sure she was comfy and looked after the whole time. I would definitely recommend this service!!!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Service Start to Finish

We had the best possible experience with ExecPets moving our cats from France to the UK, as the final stage of a relocation from Singapore. From first contact, Darren and team were responsive, knowledgeable and incredibly helpful - guiding us through every step of the process with clear advice and reassurance. When our plans unexpectedly changed, they were flexible and kind, adapting to our delays and making sure our cats were still cared for and transported safely. Their professionalism, compassion and calm approach turned a potentially incredibly stressful scenario into one we could manage with confidence.

Our cats arrived happy, safe and well looked after and we can't thank ExecPets enough. I recommend them wholeheartedly and without hesitation to anyone looking for a pet transport service.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Southern Spain to the UK with a new dog

We travelled from Southern Spain back to the UK with our new dog. It was a very last minute trip and Darren was fab at helping us out at such short notice.
Nigel and Debbie were a great help along the way and ensuring we had adequate stops and informative about helping us plan future travels and navigate through the pet passport process. Would absolutely use them again. We were well looked after throughout the whole journey.

30 July 2025
Unprompted review

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