In Kefalonia, we had to leave a €800 deposit which we got back at the end. We thought we had insurance for two people, got there and they said there’s only one person on the insurance so still unsure... See more
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Review summary
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Reviews shaping this summary
Rhodes airport office. The car was in overall good condition though the key battery was flat and windsreen washer tank was empty. Unfortunately the car received two minor bumper scrathes and a slig... See more
We booked through the Discover Cars website with a credit card that covered the required deposit. When we got there, they scammed us into spending an additional 600 euros. They offered no other option... See more
SCAM. They accepted Amex when booking online but when we arrived they did not accept Amex for deposit and did not allow us to pay the deposit by debit card. They would therefore not let us hire the ca... See more
Company details
Written by the company
EXER Rent A Car is a registered trademark of EXER LP which is a low cost car rental company and has been successfully operating in Greece for over 30 years, offering a wide variety of car rental services with fully inclusive rates and no hidden extras. Based in Rhodes , our company today operates in more than 40 locations over the mainland and the Greek islands, making us one of the largest car rental company in Dodecanese and Cyclades . Our fleet (more than 1500 cars) consists of a wide range of car types, including all popular categories, as well as 4X4, Mini-Vans, and MPV‘s. EXER has extensive experience in dealing with foreign markets, using the latest technology for our central reservation system.
Contact info
Greece
- www.exer.gr
2.5
Poor
752 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Perfect rent service with fair prices
It was not our first time in Athens.
We rented a car with Exer in 2023 and were selecting between different providers 2 months before our trip. We read many reviews from other travelers about various companies. I have 25+ years of driving experience with a spotless accident history. I could not believe in all these 700+ euro deposits for any car. We started our negotiation with Exer and agreed to have a full insurance package + a small deposit.
We rented a car from August 12 to August 22. The shuttle service was great, customer service was good. We even got a bigger car for the same price. We got a new tidy car - nothing to complain about.
When we returned this car everything was also fine: quick check and the unlock of the deposit.
I will definitely choose Exer company next time.
12 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Disappointing
We were initially provided with a car larger than requested. We were told that they would need to exchange it after a week. That car lasted about 10 minutes before we gad to return it to the depot due to a fault. They exchanged the car for a smaller car and said they would email the paperwork but we never received it. The car was initially ok however when we went to fill the car with fuel as it was given to us with a third of tank the petrol inlet was damaged and we were unable to insert the fuel nozzle. On contacting Ever they were unhelpful and unsympathetic. Basically we had to sort it ourselves. Poor service and poor quality cars
11 August 2024
Unprompted review
Reply from EXER Rent A Car
We apologize for the inconvenience you experienced. We take your feedback seriously and would like to address your concerns directly. Please contact our customer service team at info@exer.gr so that we can investigate and resolve the issue. Thank you for bringing this to our attention.
deposit not returned
The car was a Citroen not the Toyota that was being advertised, but that is not my reason for rating 2 stars instead of higher. I have still not received my deposit back. I did write to the Catalonia Hire centre to ask why it was taking so long but have not heard back from them.
14 August 2024
Unprompted review
Reply from EXER Rent A Car
We apologize for the inconvenience you experienced. We take your feedback seriously and would like to address your concerns directly. Please contact our customer service team at info@exer.gr so that we can investigate and resolve the issue. Thank you for bringing this to our attention.
Good service.
The people at the desks where very helpful and helped us sort out transfers when our flight was delayed with no hassle. Also quick to hand back the car and a quick transfer back to the airport. Also quick to transfer the deposit back on to my card. Not the cheapest and the car was mediocre but it was the peak season to be fair. Would still recommend because of the good hassle free service.
11 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Bad feeling…
Besides of no transfer from the airport, the wrong category car, extra costs for speeding and a very arrogant person at the desk, was the transfer back to the airport good. This was the last time that we rented a car at your company. It is no problem for me to pay for what I did wrong, but get money out of my pocket this way is totally wrong. The guy at the desk had one job as far as I know and that is try to get as much money at the most arrogant way from the client and never listen to what he had to say. After contact with the headoffice of Exed cars, they decided to pay me the money for speeding back. Thanks for that.
21 August 2024
Unprompted review
Reply from EXER Rent A Car
We apologize for the inconvenience you experienced. We take your feedback seriously and would like to address your concerns directly. Please contact our customer service team at info@exer.gr so that we can investigate and resolve the issue. Thank you for bringing this to our attention.
new clean car friendly people
6 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Don't trust this company.
Don't trust this company.
It was terrible, because they didn't accept my international insurance (black credit card).
The rental Price was $259.50 I needed to pay for other insurance - $295.93 (Total
$555.43).
The rental service is provided by a subcontractor named "RJ CAR Rental (5780 Hoffner Ave, Orlando FL)"
Very sorry about this company.
30 July 2024
Unprompted review
Reply from EXER Rent A Car
We apologize for the inconvenience you experienced. We take your feedback seriously and would like to address your concerns directly. Please contact our customer service team at info@exer.gr so that we can investigate and resolve the issue. Thank you for bringing this to our attention.
Nice friendly service Bodrum Airport
Nice friendly service near Bodrum Airport and relatively new car. Returning the car was simple and got dropped off to the Airport.
3 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
very good experience!
2 September 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Be careful!!!!
We booked a car online. When we pickup the car we have to pay more to get the car. In the internet they didn't mention anything about the insuranse we have to pay 140euros more to get the insurance for the car. There wasnt even any option to get the insurance straight from exer, only the insurance from discovercars. So people will take the insuranse from discovercars because everybody wants to have somekind of insurance to protect their back. So dont take this insurance from discovercars, take the insurance straight from exer!!!
26 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Very good price
Very good price, a nice and clean car and all the personnel of the company were very friendly and helpful.
25 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Very good experience, highly recommended
My pick-up appointment from Kalamata airport was right on time. The service by the office staff that I was offered was quick and professional, while the car I was given was in a good condition. I am quite happy and I will use again Exer.
4 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Very quick in responding and high level…
Very quick in responding and high level of professionalism.
10 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Great service
Great service. Easy communication, clear terms and brand new car.
26 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Trustfull company👌🏻
Very Friendly and helpfull people and service. The car we hired was in very good shape. Next year we will book again a car bij EXER..
14 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Great experience
The woman who assisted us was very helpful and kind, everything was great. Although we had to wait some time, cause before us there was an annoying/disturbing client, she did her best to assist him, even tho they were totally rude to her without reason. Her “smile” during this encounter was not interrupted, which showed professionalism and she apologized for this incident (which was unnecessary!).
12 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Very nice people
Very nice people: the driver from the airport and the people at the desk
3 August 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Rapid service no hassle
28 July 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
Great service
Great, friendly service and staff. The office easy to locate.
The vehicle itself was in clean, reliable and as advertised.
Would recommend.
27 July 2024
Unprompted review
Reply from EXER Rent A Car
Thank you for taking the time to leave us a positive review!
We are thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future. If you have any further feedback or if there's
anything else we can do to enhance your experience, please let us know. Thank you once again!
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