Club ethos is fantastic and the players…
Club ethos is fantastic and the players all came out after the match to inspire the next generation with signatures and advice. Now my son is hooked on rugby, thanks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Includes reports, teams, player profiles and statistics.
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Club ethos is fantastic and the players all came out after the match to inspire the next generation with signatures and advice. Now my son is hooked on rugby, thanks.
On a recent visit to Sandy Park I was amazed at how good the facilities are, slightly pricy - but first class.
For the very first minute, we were welcomed into the stadium by a jolly fellow named Kevin. He appeared to be a member of the management of the club.
The staff at the turnstiles were very good and dealt with a QR code failure quickly and efficiently.
We stood in the East Terrace and had a wonderful day despite a loss on the pitch. Whilst there, there was a serious medical incident in the crowd near us which was dealt with quickly and effectively with the same guy (Kevin) making sure the person was comfortable and reassuring members of the crowd.
I would thoroughly recommend spending the day at Exeter Chiefs, but bring your wallet because you’ll spend a few bob to eat and drink.
Terrible experience with their shop. Had a pair of bottoms and top (£58.79) for a kids Xmas present. They were too small and, yes, we were delayed in exchanging them. Just beyond 30 days. Sadly, the Chiefs were no help. We didn’t want a refund or anything else - just an exchange for a bigger size. Met with a stern no. How sad not to do this for a young fan. Ironically, we will now fund another pair and defend our child from the nastiness of a club he idolises. Thanks Chiefs. Watching the games won’t feel the same again - all over something so trivial!
I paid £78 each for two hospitality tickets to watch the England Red Roses match against USA.
Complete rip off.
Beware restricted view seating in what is supposed to be VIP seating!
I should have purchased the standard £10 seats!
I did write to Chiefs shortly after…no one has complained before was the reply!
I bought a trip to the Rugby for my husbands birthday present. We had never been it was on our bucket list andhe Saracens and Chiefs were playing a big match on the weekend of his birthday. Not a cheap ticket though and we were both very excited.
The day before the match we were told the Sarcens were being replaced by Bristol Wasps after they had gone into liquidation. We were promised a good match though and the team to meet around the grounds. Get their early all the information said as there is lots to do and see to make your game experience special.
Our afternoon turned out to be very different. Not the first team at all. Hardly any supporters turned up. The food on offer was dreadful. We tired desperately to enjoy the match anyway but it was by alongway from the game we booked and paid for.
I wrote to The Cheifs and complained that we nerver even got to meet the first team and could we either have a refund or credit so that we could come again another day. No they said. I even asked again for a half price ticket to a big game and they havent replied. Its no wonder the game is suffering if this is the attitude of the team. We were potentially avid Rugby supporters but not now.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.