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Rated 1 out of 5 stars

I placed order for sneakers on March 11th. On March 20 received tracking information. The tracking was never updated, and now it's March 31 amd still no sneakers.

Rated 1 out of 5 stars

I wrote many mails and I don’t have any answer, you were going to check if they can send me the same dress, but just in different color (red and white) Because one of the dress that I ordered were... See more

Rated 5 out of 5 stars

Ordered a nice jumpsuit from here. Really fast shipping, great quality clothing, and awesome customer service. Their clothes are so cute and they come to you looking just like the pictures! The shippi... See more

Company replied

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!! You will never receive your order, you will never be contacted by customer service. I ordered a jumpsuit from Exlura and used the app to track my order. Although the... See more

Company details

  1. Ladies' clothes shop
  2. Clothing Shop
  3. Fashion accessories shop

Information provided by various external sources

Exlura's main business is focusing on women's clothing, which includes women dresses, tops, swimwear, activewear, oversize clothing, etc.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

27 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order never received

I placed order for sneakers on March 11th. On March 20 received tracking information. The tracking was never updated, and now it's March 31 amd still no sneakers.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

TLDR: Don't buy from exlura.com

Accidentally ordered a dress using the cheap shipping price when I was just trying to see which one was faster shipping, emailed support and they refunded me without explaining the difference. I ordered the dress again with the high price shipping and 4 months later still have not received the dress even after trying to email and get either info or a refund.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM EXLURA

DO NOT ORDER FROM EXLURA! This company must be a scam. I ordered a dress for my daughter for Christmas on Dec 2 and received an email acknowledgment that the order was received but have not received anything yet. No response to emails, no confirmation or anything.

31 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

I ordered from Exlura on Amazon, I ordered a beautiful block cardigan. It came in about a week, standard for Hawaii, and is exactly as pictured. It's so soft and comfy, it's my favorite cardigan, I wear it to work all the time.

1 February 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!

DO NOT ORDER FROM THIS COMPANY!!! You will never receive your order, you will never be contacted by customer service. I ordered a jumpsuit from Exlura and used the app to track my order. Although the app says "Successfully Delivered", I never received it. I was also unable to track my order using their company website with the order number I received. I have contacted them via email numerous times and have yet to hear back from them. They will NOT reply within 8 hours like it states on their website. Save your time and money! TOTAL SCAM!!!

20 July 2020
Unprompted review
Rated 5 out of 5 stars

Ordered a nice jumpsuit from here

Ordered a nice jumpsuit from here. Really fast shipping, great quality clothing, and awesome customer service. Their clothes are so cute and they come to you looking just like the pictures! The shipping took just 2-3 days, not bad at all. I did reach out to customer service regarding the size I should order and they were very nice. I ordered a large and the jumper fits like a large should fit :) very happy with this website and experience.

30 October 2019
Unprompted review
Exlura logo

Reply from Exlura

Thank you very much for purchasing from Exlura.

Rated 5 out of 5 stars

I am satisfied with this item

It is precisely the same as the picture, and it fits me perfectly too. I am so happy with my order. I started to wear it when I am hanging out with my friends. Also, I have compliments from others, and they asked me where I ordered it ^^!

30 October 2019
Unprompted review
Rated 5 out of 5 stars

I ordered a romper and I'm very pleased…

I ordered a romper and I'm very pleased with order, it was as described. Quality is very good and it's stretchy so that's a plus for me. I ordered in Medium and I'm 5'1 and 134 pounds for reference.

29 October 2019
Unprompted review
Rated 5 out of 5 stars

Exactly as pictured

I’ve ordered from Exlura multiple times and and have always been pleased. Items are exactly as pictured. My latest buy was a baby blue romper and it fits amazing. It’s true to size and the color is vibrant. Looks super classy and can be dressed up or down. I’ll continue ordering with this awesome brand.

29 October 2019
Unprompted review
Rated 5 out of 5 stars

Very cute romper

Very cute romper ! I like the color and button detail. I’d size up if you’re going for a looser fit. I ordered a medium at 132lbs, 5’3” and could have used a large. Very cute design.

25 October 2019
Unprompted review
Rated 1 out of 5 stars

Would give this company a negative…

Would give this company a negative rating if possible. The item that I received did not match the picture online at all...was marketed as red and it was orange when it came. I followed procedure and sent it back. Now I am after almost 2 months still trying to get my refund. DO NOT ORDER FROM HERE!!!!

20 October 2019
Unprompted review
Rated 5 out of 5 stars

I got a sweater in black and I love it

I got a sweater in black and I love it. The sleeves are very cute, looser at the top and fitted at the bottom. I would definitely say this is a lightweight sweater or almost more of a shirt. You can wear it off the shoulder or on both shoulders! It has a nice ribbed knit fabric too, and is fitted on the bottom.

18 October 2019
Unprompted review
Rated 1 out of 5 stars

DON'T PAY EXPEDITED SHIPPING COSTS ITS A LIE FROM CHINA

I paid ALOT FOR THE EXPEDITED SHIPPING AND I ORDERED THIS ITEM OVER 10 DAYS AGO.. I PAID FOR THE HIGHEST SHIPPING AND THE ITEM IS STILL IN CHINA!!!!!! This is RIDICULOUS. Item is showing now delivered and not to myself I have sent over 20 emails demanding a refund and they refuse to return my money orc resend. Then ignore all further emails. AWFUUUUL COMPANY!!!!! GARBAGE!!!!!!!

24 September 2019
Unprompted review
Rated 1 out of 5 stars

Placed order ages ago

Placed order ages ago, not arrived, when I sent email they said they would look into it but 2 weeks on still not heard anything, just asked for refund. Doubtful I'll get it!

28 June 2019
Unprompted review
Rated 1 out of 5 stars

Order 2382

I wrote many mails and I don’t have any answer, you were going to check if they can send me the same dress, but just in different color (red and white)
Because one of the dress that I ordered were out of stock
My order is unfulfilled and no body follows this

I need to know what is happening, or return me my money because I need the dress before August 1st

28 June 2019
Unprompted review

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