Express Medical Supply Reviews 

11,833
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I am my father’s full time caregiver. I just had to relocate him from Louisiana to Maryland. I had a wonderful medical supply store in Louisiana, but unfortunately I haven’t been able to find a decent... See more

Company replied

Rated 3 out of 5 stars

I ordered Bard red rubber, and the quality is worse than the last order. They are too soft and hard to insert; very disappointed.

Company replied

Rated 5 out of 5 stars

I didn't realize I was running low on supplies, exmed.net was my goto, as a friend reccomended their service. I ordered my supplies on Monday morning, Friday afternoon I had supplies in hand w/ no... See more

Company replied

Rated 5 out of 5 stars

This organization has been providing me with my products for many years, gratefully! They are responsive, fair, proactive to all needs and often I'm running late and need a 'little' extra attention... See more

Company replied

Company details

  1. Hospital equipment and supplies store
  2. Pharmacy

Information provided by various external sources

Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly. EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(11,833)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality products.

High quality products & fast, dependable shipping. Easy ordering process as well.

23 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Joseph, thank you for shopping with us!

Rated 5 out of 5 stars

Satisfied customer

Easy ordering over the internet. Prompt repose and delivery of the items I ordered. This is my second order and I couldn't be more pleased.

22 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Thomas, thank you for shopping with us and I am glad you are happy with your order!

Rated 5 out of 5 stars

This company knows how to ship

This company knows how to ship. They are the most prompt and dependable.

21 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

J Hansen, thank you so much for your feedback and for ordering with us!

Rated 4 out of 5 stars

I Would Recommend Express Medical.

Whenever I order items from them they ship out right away. I usually receive them 2 to 3 days after I placed my order, and most of the time it’s only 2 days. I’m always satisfied with the quality of the products that I purchased. I only gave them four stars because the shipping costs are a little too high in my opinion.

21 January 2021
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Reply from Express Medical Supply

Janet, thank you for ordering with us and thank you for your feedback! We appreciate you letting us know how the shipping and ordering are going for you. Thank you.

Rated 5 out of 5 stars

Use frequently

Use frequently. Excellent service, fast delivery, fair pricing.

21 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Linda, thank you for shopping with us!

Rated 5 out of 5 stars

Great Service

All is well as usual ordering from Express Medical. I have been ordering from them for years. Great prices and prompt shipping!

20 January 2021
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Reply from Express Medical Supply

Raymond, thank you for ordering with us!

Rated 5 out of 5 stars

received my orders fast

I have order from Express Medical Supply for several years. My medical supplies are generally received within 3-4 days after ordering.

20 January 2021
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Reply from Express Medical Supply

Tina, thank you for ordering with us! We appreciate you!

Rated 5 out of 5 stars

Fast service

Fast service, good price. Just what I needed.

20 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Gary, thank you for shopping with us!

Rated 5 out of 5 stars

At last relief

Hi good early morning
I think that any product aimed at odor control, in this situation or area, is an excellent endeavor.

20 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Woodrow, thank you for shopping with us! I am glad you are happy with the supplies you ordered!

Rated 2 out of 5 stars

There was quite a bit of delay for this…

There was quite a bit of delay for this much needed product...very disappointed at what we were charged for a delivery fee.

19 January 2021
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Reply from Express Medical Supply

Mike, thank you for your order and for your feedback. I apologize for your delay, we have had issues with delivery times due to Covid and the back up caused by the holidays. I am very sorry you were adversely effected. Thank you for letting us know.

Rated 5 out of 5 stars

Normally

Normally, I get what I order in a timely manner. Up until now,never had a back order. I buy incontinent creams fir my mother in the nursing home most of the time.

19 January 2021
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Reply from Express Medical Supply

Julia, thank you for shopping with us, we appreciate you!

Rated 5 out of 5 stars

Excellent Products and Service

My disabled husband’s home aides use these skin-care
products regularly. Delivery came in four days. Often it
takes three days.

19 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Louise, thank you for your patience, I am sorry your order took a bit longer than normal. Thank you for ordering with us!

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Packaging is excellent. Completely satisfied.

18 January 2021
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Reply from Express Medical Supply

N, thank you for ordering with us!

Rated 4 out of 5 stars

The leg bag holders are very well made but slip down when Urine bag fills up.

The leg bag holders are very well made and comfortable but they slip down when the urine bag starts to fill up. The band is more then tight enough around the knee but still slides down. I would recommend an adjustable band at the knee that would keep it from slipping down.

18 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

James, thank you for your feedback, we appreciate it! You might want to look at the Urocare - Knee/Calf Fabric Leg Bag Holder. It is fabric and works like a sleeve so it doesn't pull on straps. If you have any questions about it, please call us at 1-800-633-2139 and we would be happy to help you find a better set up. Thank you!

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