Express Medical Supply Reviews 

11,833
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I am my father’s full time caregiver. I just had to relocate him from Louisiana to Maryland. I had a wonderful medical supply store in Louisiana, but unfortunately I haven’t been able to find a decent... See more

Company replied

Rated 3 out of 5 stars

I ordered Bard red rubber, and the quality is worse than the last order. They are too soft and hard to insert; very disappointed.

Company replied

Rated 5 out of 5 stars

I didn't realize I was running low on supplies, exmed.net was my goto, as a friend reccomended their service. I ordered my supplies on Monday morning, Friday afternoon I had supplies in hand w/ no... See more

Company replied

Rated 5 out of 5 stars

This organization has been providing me with my products for many years, gratefully! They are responsive, fair, proactive to all needs and often I'm running late and need a 'little' extra attention... See more

Company replied

Company details

  1. Hospital equipment and supplies store
  2. Pharmacy

Information provided by various external sources

Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly. EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(11,833)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt, Professional, and Personable!

I received an email promptly indicating a back order, so I called,and my order was adjusted and sent out that same day!I really appreciated both thepromptness of emails but even more the help of the staff! Great company to work with, always helpful, professional, and personable!

3 February 2021
Express Medical Supply logo

Reply from Express Medical Supply

Jennifer, thank you for your order! I am happy to hear that we were able to help you, thank you!

Rated 5 out of 5 stars

Easy ordering with "favorites" list

Easy ordering with "favorites" list. Merchandise was well packed and arrived very quickly. I've been ordering supplies from Express Medical for nearly twenty years,and it's always the same experience: top-notch service.

3 February 2021
Express Medical Supply logo

Reply from Express Medical Supply

RP, thank you for your order and for shopping with us, we appreciate you!

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with

Quick shipping and arrival, as ordered.

Very competitive pricing. Have used for years,

2 February 2021
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Reply from Express Medical Supply

Albert, thank you for your order and for your continued trust in our services, thank you!

Rated 3 out of 5 stars

everything came in however the wound…

everything came in however the wound cleaner bottle leaked and was only 1/2 full and it got the tape wet along with other items I bought'

This is the first time I ever had an issue with them and shipping

2 February 2021
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Reply from Express Medical Supply

Paul, thank you for your order and for letting me know that you had an issue with your delivery. Please contact us at your convenience at 1-800-633-2139 and we would be happy to help you get this fixed. Thank you.

Rated 5 out of 5 stars

I found it very easy to place my order…

I found it very easy to place my order online. Plus, I was happy to find a vendor online that has no trouble in shipping to Hawaii where I live. I'm very satisfied. Thank you.

1 February 2021
Express Medical Supply logo

Reply from Express Medical Supply

Kirby, you are welcome! Thank you for ordering with us. I am glad we were able to get your supplies to you!

Rated 5 out of 5 stars

This is our first time using Express…

This is our first time using Express Medical. Ordering process was easy. Everything we needed was in stock. Jon packed our purchases so there were no damaged items. Delivery was on time. Thank you. We will recommend this company to others.

1 February 2021
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Reply from Express Medical Supply

Bev, thank you for shopping with us! I am glad we had the items you needed. Thank you!

Rated 5 out of 5 stars

Ordering what I needed was easy

Ordering what I needed was quick and easy; no harassing phone calls or prescription required! I bookmarked the homepage for when I need to reorder. Also delivery was quick!
Thank you so much!!

1 February 2021
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Reply from Express Medical Supply

Alicia, you are so welcome! Thank you for your order and I am glad we were able to make your order as hassle free as possible, thank you!

Rated 5 out of 5 stars

Great company to do business with

Order came quickly packed very well by Jon in a discreet package. Great service, great prices, will definitely use again. Thank you

1 February 2021
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Anonymous, you are very welcome and thank you so much for your kind words and for your order!

Rated 5 out of 5 stars

Great service

Great service, pleasant to deal with, fast shipping. Ordered on Monday and received on Saturday from Mo. to VA.

Absolutely no problems or complaints.

31 January 2021
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Reply from Express Medical Supply

Charles, thank you for your order, I am glad you received your order quickly!

Rated 5 out of 5 stars

Everything was fine

Everything was fine. Shipping was a little high but all is well otherwise. For some reason this item is getting harder to find.

31 January 2021
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Reply from Express Medical Supply

Petsrus, thank you for your order, we appreciate you!

Rated 5 out of 5 stars

product arrived as planned...nicely…

product arrived as planned...nicely boxed..your service has always been great and Im thankful for your timely deliveries and excellent products...

30 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Alejandro, you are very welcome and thank you for ordering with us!

Rated 2 out of 5 stars

Took too long to deliver.

Took too long to deliver.

I should be refunded my shipping and handling.

30 January 2021
Express Medical Supply logo

Reply from Express Medical Supply

Denise, I am sorry you had a delay with your delivery. We are working closely with our vendors and with our delivery partners to get orders out as soon as possible. I am sorry you were inconvenienced. Thank you.

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