Expedia Reviews 

Do NOT ever do a car rental through Expedia. Rent directly through the car rental company ONLY! Expedia is a scam if you need to cancel. Flights were cancelled and Expedia charged full price regardless of circumstances. Recommend renting thru car agency only.

We booked an accommodation with bathroom and toilet for 2 nights in Sweden and paid in advance. We received a message from Expedia that a mistake had been made with the booking and that the desired cabin was no longer available.

We could get a smaller accommodation but without a bathroom or toilet. We did not agree to this. We were asked to contact the campsite. We contacted the campsite by e-mail after which they referred us back to Expedia.

We then contacted Expedia and expressed our objection and annoyance. The response was that they would contact the campsite. Well, they did not get in touch, no answer. Or if we would just wait a moment. The campsite would have to agree to refund the money already paid!

This is the world upside down! We paid the full amount in good faith. Due to a mistake by Expedia or the campsite, we now have to nag to get our money back! Their response? Well sir, we have to follow these procedures. And no, we cannot escalate your complaint to a manager. A very bad service! We will not book via Expedia again! What a ridiculous approach of their service apparatus!

I rented a car through your website and paid for insurance, upon arrival at the car rental company I had to take out insurance again. I paid twice for insurance.

No accommodation at all. They are money grabbers----stay away!!!! Prices are high. Customer service is extremely poor!!!!!!!

This company is your worst nightmare! With this company it is possible that they take money from an creditcard for an hotelreservation without an agreement or conformation from the cardholder.

I tried to book 3 times the same trip. Every time it failed, for 3 different reasons. I try to contact Expedia, but I need to have a number that I don't have. I can't call or email them. I'm now finished to try.

Not a total scam but using X cover for reimbursement
Which is a total scam !!
No mail response just clicking on loads of boxes leading to more loads of options and no phone numbers or agents Be warned Taking out insurance cover on Expedia is as useful as a white flag in Gaza !!

The trip was organized very well. We were sceptic after reading the reviews of Expedia but we continued with it.

From the booking to the entire journey it was a pleasure, the flights were with Pegasus but everybody knows this is not a high class company. At arrival in Dubai, the rental car was brought to us without any problems. The hotel was very good which was described as a 3 star but can go for a 4 star. It is a new hotel(Hotel Avalon) so the 4th star will come soon i hope.

Would book a trip again. Thanks Expedia.

I just spent 2 hours getting nowhere with the Customer "Service" department. They disconnected me twice and never called me back, as they said they would. And then when speaking to the second supervisor named Edwin, I tried again to explain to him that I purchased the most expensive economy ticket in order to be able to choose my seat (that was one of the "perks" of the more expensive ticket). But when I went to the KLM website (the operator of the flight) to select my seat, they said I would have to pay an addition $36 per seat (each direction) to choose my seat ahead of time. Edwin proceeded to tell me the obvious which was that if I waited until check-in 30 hours before the flight, I can get a seat that I don't have to pay for (like everyone else who bought a cheaper ticket). I am sorry, that's not what "seat selection included" means. It usually means that after purchasing my ticket I can go to the airline and select my seat. Which was not made possible by Expedia. I would have thought that Expedia would have made good on their promise and called the airline to get me the seat that I paid more for, but this supervisor refused and didn't even admit that this was false advertising or even misleading. If people can't select their seat, they should not be told that if they pay more, they will be able to select it. That is false advertising!!! Never again will I book Expedia.

Expedia is the worst company to book anything. They sell products that when you get to the airline ticket counter are not acknowledged. When you try and prove that you paid for something, they all answer “Call Expedia”. The absolute worse company in the world. Never book anything with them. They don’t care what they sell and what problems and additional costs they incur on their clients. Absolute criminal.

Booked flights worth 2000 euros. Payments page showed an error but around 3000 euros was deduced from our credit card. No actual booking was made.

Do not book with this app! Please save your money.
I paid by ideal but no confirmation arrived, they say that is a technical problem and you have to wait 7 days for have the money back.
400€ for our family holiday stock for unknown reason.
Stay away

Warning. Do not book long haul flights with multiple Airlines through them. They are an absolute disaster. If one airline cancels a flight your worst nightmare will begin. Even booking an upgrade you can't do without having to go through them All I can say is want hassle free travel avoid expedia like the plague

Do not book several hotel rooms on Expedia!
When you book several hotel rooms on Expedia, they can cancel them one sided with the reason "booking several rooms at this hotel is a group booking and it's against the hotel policy to do so on Expedia". This policy is not legal nor published on Expedia! Why would I not be allowed to book through individual bookings if I prefer this over a group booking?
So this means that weeks after you make the bookings (me on 6/6), suddenly you get a one sided cancellation (on 20/6) and need to start looking for other options.
What a stupid commercial strategy as you consider all rooms have been paid for at time of booking on Expedia website and at even higher rates than going directly or booking as a group booking!
The reason you book through Expedia is to be protected against these horrible situations of one sided cancellations, but apparently not...
And when you try sending a complaint or email, you cannot reach them or they reply "sorry, we cannot do anything for you, you have to contact the hotel". Sorry, no, I booked through you and you do not have the right to cancel one sided weeks after the bookings were confirmed.

Hi this is the worse travel agency I have ever booked with.
USELESS customer services, they do cancellation and doesn't have any options to offer, you spend 5 hours on the phone with them with 0 result. NEVER AGAIN I will go via EXPEDIA NL. AVOID them because it will save your life . BELIEVE ME it is a useless company and their DUTCH speaking customer service behaves like robots - they can only repeat what you know. MISERY!!!!

Booking from brussel to osaka then from tokyo to brussel.

The way to Japan, expedia giving us 2 check in bagage plus meals for 2.

The way back to brussel, no check in bagage and meals, that means 4x2x80= 640 euro bagage cost extra and not even meals included.

I prefer having 2 bagage for backwards than forward to Japan.
Who need go to Japan with 2 empty cases?

What a site, never book again.

Horrible app. Can't find my booking code from itinerary number. Its booked by another email but even if I type that it can't find anything.

1 star because I can't select 0! Worst Company ever. Just avoid them!!

Expedia is a ripoff all they want is all your money. I booked a flight and they charged me 25% more than the airline website be very very careful with these thieves. Better off with kayak of similar which direct of the proper website

Worst experience I have ever had. We were promised a full refund of over 200€ because they made a mistake on our hostel booking which ended in us not being able to stay at the hostel. After 5 MONTHS of back and forth expedias customer service assured us the money had been refunded. Yet nothing arrived and after trying to contact them for over a month, they are ignoring my emails. This is a total scam.