While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Rent out unlimited gadgets (one at a time) for a flat monthly fee. It's like renting DVDs from Netflix.
1660 Soldiers Field Road, 02135, Brighton, United States
4.1
11 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I started my first rental when they were known as expese, and since then, they have always worked hard to provide the best pricing and customer service. Since then I have rented and own several items and always provide the same excellent service. I recommend sublify to everyone.
Been charged 2 times. My order still says pending and I'm beginning to think this company is a scam. No reply to messages or emails. No refund on my money they took. No product. Definitely a scam
I loved the experience of renting a GoPro camera from Expese! The order came promptly and equipment was in excellent condition. Sending it back was a breeze. Will make sure to come back to this site for more gadgets.
Great tech and great customer service! There were a few gadgets that I wanted to test drive before I bought them and Expese was the perfect platform. I tried out the Google Pixel 2 and ended up purchasing it through Expese. Would highly recommend to a friend!
Reply from Expese
Hi Samuel, thank you for sharing your experience. Your feedback and comments mean the world to us. We will continue to deliver the best customer experience and make experiencing the latest and greatest super easy.
Reminders or push notifications for return/due dates will be very helpful. Otherwise an excellent experience service
Reply from Expese
Hi Manoj, thank you for the feedback. And yes, we are working on automated notification which will remind you about your rental due date week in advance and two days in advance.
Thank you for being a valued expeser! It's our commitment to you; we will continue to make experiencing the latest and greatest easy, fun and affordable.
Great experience that can't find anywhere else. Their customer service is phenomenal and they're always willing to answer your questions rapidly.
Reply from Expese
Shawn, truly appreciate the comment. It's our commitment to you that we will continue to make experiencing the latest and greatest super easy.
I have only received one item... It works!... But I would like more control about which items I get next.
Reply from Expese
Thanks David, we appreciate the comment & feedback.
We promise it will get more exciting and fun as you try multiple gadgets through Expese and with our unlimited plan you can try multiple gadgets (One at a time) every week. Seriously there is no limit, it's truly unlimited.
Yes, we are working on another plan that will be launching soon. This plan will allow you to set a preference for your next gadget rental. It will be just like setting a queue for Netflix DVDs. We will keep you posted when we are ready to roll out this plan. Stay tuned...
Please feel free to share any other feedback or comments you may have. It's our commitment to you that we will make experiencing the latest and greatest super easy & fun.
Sincerely,
Team Expese
It's easy, convenient, and when you get each gadget it's super fun.
Reply from Expese
Thanks William, truly appreciate the comment. Please let us know if there is any way we could improve our user's experience.
Reply from Expese
Hello Lucas,
Thank you for the feedback, we truly appreciate the comment. We are committed to making experiencing the latest and greatest super easy & fun for our users. Our goal is to build all you can eat type of model with no hidden fees and include all the essential features such as free shipping both ways, free accidental coverages, rewards & discounts, unlimited gadget rentals, and high-end gadgets all under one flat monthly fee. It's our goal to provide 10X value to our users.
If there is anything, we could do to make this experience better and easier please feel free to reach out to us. We are always striving for feedback and comments which help us serve our users better.
Thank you once again for the valuable feedback!
Sincerely,
Team Expese
The service works great. They deliver fast when and where expected. And the tech offer is good.
Reply from Expese
Thanks Pau, we appreciate your feedback! Its our commitment to you that we will always make trying the latest and greatest tech super easy!
Reply from Expese
Thanks Ace, we appreciate your feedback!! We're happy you're enjoying the service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
