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Explorandes Reviews 

57
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible guides for their deep knowledge, remarkable professionalism, and genuine care during every trek. Travelers feel completely safe and supported thanks to the attentive staff and wonderfully organized itineraries. People also appreciate the delicious food, comfortable camping arrangements, and seamless transportation provided throughout the entire journey. Consumers note the stunning landscapes and unique routes that provide an exceptionally authentic and peaceful outdoor adventure. Visitors strongly recommend these customized tours for anyone looking to explore the region completely without any hassle. Guests consistently mention that every little detail is meticulously planned to ensure a memorable vacation.

What people talk about most

Staff

People report positive experiences with staff, highlighting exceptional guides who are knowledgeable and... See more

Service

Customers had positive experiences with service, noting that everything was exceptionally well planned and... See more

User experience

Clients share positive opinions on user experience, describing the overall journey as fantastic and beyond... See more

Holidays

Users describe positive interactions with holidays, noting that their entire trip was absolutely perfect and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for arranging our wonderful trip to Peru. Every part of the journey was exceptionally well organised, and we felt so well looked after from the start to the end. Our trip to Mac... See more

Rated 5 out of 5 stars

We had a wonderful experience during our visit to Machu Picchu. We hired Explorandes, and they provided excellent service from start to finish. German accompanied us throughout our itinerary, and he m... See more

Rated 5 out of 5 stars

We found ourselves with two days to fill in Lima and decided to book some local tours. We were referred to Explorandes and worked with Maria to book a day of local wildlife touring and a day touri... See more

Rated 5 out of 5 stars

ExplorAndes is the "OG" of Inca Trail hike outfitters, and our experience with them was wonderful. We did the 5-day program; this itinerary avoids all the other hikers on the Trail. We felt like we... See more


Company details

  1. Travel agent

Written by the company

Explorandes is the pioneer adventure travel company in Peru, offering immersive experiences since 1975. Our local expertise, tailor-made itineraries, commitment to sustainability, and exceptional service make us the perfect partner for outbound tour operators.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Experience of a Lifetime

Experience of a Lifetime

Our trip was absolutely incredible! I was fortunate to connect with Luisa, who organized everything perfectly. She really understood what my family and I were looking for and crafted a trip that exceeded our expectations. We spent several days in the Sacred Valley, immersing ourselves in outdoor activities and making the most of every moment.

The Short Inca Trail is something I highly recommend to everyone. A special shoutout to our guide, Neptali, whose empathy and deep knowledge of the Incas truly made this experience unforgettable. It was the trip of a lifetime!

I couldn’t recommend this company more. I only wish they organized trips to other destinations as well—if they could replicate these experiences elsewhere, I would definitely book more adventures with Explorandes.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Inca Trail and Machu Picchu with Explorandes

We did the 5D/4N Inca Trail to Machu Picchu plus 3 days in the Sacred Valley for acclimation before the big hike and another full day and 2 nights in Cusco before flying out.

Originally we had planned to go in 2020 with another couple but the pandemic forced us to postpone the trip until this year. By then we had convinced other family and friends to go and we ended up being a group of 9 in a private tour with Explorandes.

The itinerary was very well set up with time to acclimate in the Sacred Valley, the 5-day Inca Trail adventure with plenty of time to visit Machu Picchu and the final day touring Cusco. Explorandes office staff were very helpful and informative throughout the planning and booking process. Staff on the ground - drivers, folks helping us with airport transfers, checking into flights, etc. - were also most helpful.

The staff on the Inca Trail from the porters to the cooks to our guides were absolutely amazing! Miguel, our main guide, was unbelievably great. He was a wealth of information about the trail and the pre-columbian history and culture. He was warm, funny, very patient and always made us feel like we were his top priority. His command of English (and Italian!) was excellent! Elena was also a great assistant guide, always making sure we were taken care of an no one was being left behind.

We were amazed by the quality of the food on the trail, the quality of the camping equipment and the staff. How can they cook some really good pasta at 9,000 feet?

The hotels chosen by Explorandes and that were all part of the package were amazing. A very luxurious hotel in the Sacred Valley, a good hotel in Aguas Calientes (Machu Picchu) and a fantastic hotel in Cusco.

I could not recommend Explorandes more. They will make sure you have a wonderful experience. The Inca Trail is very challenging, specially for a group like ours where many of the participants were over 60. But the Explorandes staff made sure that we could make it through and have a lot of fun in the process.

Thank you for an amazing experience, Explorandes!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

The Best Trip to Peru + Amazing Service

We couldn't be happier with our choice to use Explorandes for our Inca Trail Trek to Machu Picchu. I've worked in travel for more than a decade with some of the top tour operators and lodges in the world and every detail about this trip was amazing. The itinerary, the guides (OMG the best guides), the accommodations (modest but great), the food (I'm vegetarian), and the service from booking to the final day were all incredible.

This feels like a once-in-a-lifetime trip because of just how smooth everything went, we were able to relax and focus on soaking up every minute without the stress of having to plan everything ourselves. Also, highly recommend making the trek to Machu Picchu! Truly a special place and experience.

We can't wait to get back to Peru and have another adventure with them.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

The first and most likely still the best

What an unforgettable experience we had thanks to Banesa and her team’s meticulous planning for every aspect and phase of our adventure which took us from Lima to the Amazon rain forest, to the cloud forest, Cusco, Machu Picchu, Lake Titicaca, Paracas and the amazing Nazca Lines overflight as the grand finale. All of our escorts and guides were so efficient and attentive to our needs and nothing was too much trouble for them as was the case with the staff in every lodge and hotel we stayed at. All of the guides undergo such rigorous training to gain their positions that they possess an encyclopedic knowledge of their assigned territory and have a ready and informed answer to every question you might put to them and their command of english put us to shame with our limited spanish! Peru is a country of so many contrasts so 2-3 weeks of travel will never be enough to cover each and every major site but we came away with the feeling that we had not missed out on anything. You may find other companies who can make similar itineraries for less money but in the end quality is remembered long after price is forgotten and the personal touch that Explorandes offers is priceless. We look forward to our return and Explorandes will definitely be our provider once again.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Experience of a Lifetime

Even before we arived to Peru, our travel specialist, Banesa, was so helpful, informative, and patient as we discussed our many options. Once we arrived, our guide, our porters, our accommodations were all truly the best! From day one, our guide Miguel was so personal and engaging. We spoke about the history and culture thst was during the Inca period and even present day.
Waking up to coca tea each day, and continuing with a snack for the hike and excellently prepared meals, we were so spoiled throughout this amazing hike. My daughter were so pleased with each and every aspect of this hike and I would love to go again one day.

15 October 2023
Rated 5 out of 5 stars

An Incredible 5 Day Inca Trek - Should have booked entire Peru Trip with them

So many good things to say…will try to keep it short.
- Original booking was in 2019 but did not travel until 2023 for obvious reasons
- They communicated for all those years on a regular basis even with multiple “agents” coming and going
- Kept a small deposit the whole time but honored the original price. Amazing integrity through the whole process
- Our guide Wilfredo was excellent. Incredibly knowledgeable and shared some unique experiences and places on the 5 day Inca Trail hike.
- Staff was amazing and accommodated allergies and vegetarians from some of our party but also served meat for the rest. They went out of the way to make something special for everyone. Camp and tents were always ready and clean…especially the Banos
- Route and camp locations were well chosen and some were private to Explorandes.
- Wish we had used them for the rest of our adventures in Peru

14 May 2023
Rated 5 out of 5 stars

Luxury Inca Trail

The trip was beautiful, We loved the more secluded camping sites, smaller group, and incredible food. Explorandes helped make our trip to Cusco, the Inca trail, and rainbow mountain a fantastic, elevated experience

9 August 2023
Rated 5 out of 5 stars

Amazing trip on the Inca Trail

Our trip was amazing! Our guide, German, was incredibly knowledgeable and attended to every detail and took wonderful care of us. Due to his strategic planning, we hiked most days on the Inca Trail without seeing any other hikers! The rest of the work crew were fabulous- so kind and hard working! The scenery was stunning and learning about the Inca history was fascinating. I would 100% recommend this trip and this company to anyone wanting to go to Peru!

24 September 2023
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