Exportsnaps Reviews 7

TrustScore 4 out of 5

3.9

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Company details

  1. Software company

Written by the company

Fix Your Snapchat Memories Export Don't let your memories be lost in chaos. Restore capture dates, GPS coordinates, and metadata automatically.


Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars
Exportsnaps logo

Reply from Exportsnaps

Hi Eric, we reached out via email to understand the issue you were facing, but unfortunately, we never heard back from you. We're still happy to help. Please respond to our email, and we'll get it sorted right away.

Rated 5 out of 5 stars

Great app, great support

Had trouble with the V2.0 on IOS, but the support helped me really quickly und switched my licenses over to macOS.
The macOS version worked without a problem.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

10/10 - finally done with snapchat!

It works great, I was a bit skeptical at first because my exports contain sensitive information and it is not an open source program, but I monitored my network traffic and nothing appeared suspicious at all. (I am a paranoid person so forgive me lol)

I am also an extremely pick person, and this program actually accurately handles timestamps, gps coordinates, overlays, duplicate files (even multiple duplicates), and corrupt files.
(My snapchat export was definitely a worse case scenario in my opinion)

Overall, I'm so happy to finally get rid of snapchat! :) highly recommend

9 May 2026
Rated 5 out of 5 stars

100% worth the price

The website was easy to navigate, instructions were clear and the program helped me merge all the text files with the original picture/video file. The amount of time it would take to sort manually through all my memories makes the price for this service so worth it. It saved me countless of hours of manual labour.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

The best way to actually get your data back!

The application works exactly as described. Snapchat does not make it easy to get all of your own information from your photos. Simply export the memories json file, then upload it to Exportsnaps, and they handle the rest! Support was exceptional with quick responses and a bug fix to resolve an unexpected technical change from Snapchat. Well done!

26 March 2026
Unprompted review

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