Extera Direct Reviews 

876
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.

Rated 5 out of 5 stars

A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... See more

Rated 5 out of 5 stars

Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... See more

Rated 5 out of 5 stars

After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... See more

Company details

  1. Telecommunications service provider
  2. Phone and internet services

Information provided by various external sources

Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.


Contact info

5.0

Excellent

TrustScore 5 out of 5

876 reviews

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No recent history of asking for reviews

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5.0

All reviews

(876)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service and products!

I have been dealing with Extera for a few months now and they are an outstanding organisation!
I am with Virgin Broadband and had issues with my first VOIP phone due to the SIP settings as Virgin make it very difficult to use the VOIP phone with their super hub 2. Rob in technical did some researching and came back with a solution and new VOIP phone [Yealink] and the phone is brilliant and the clarity is superb with no loss of voice what so ever.
I would recommend Extera Direct to anyone!

Lee Rundle
Anaconda Marketing Ltd

28 March 2016
Unprompted review
Rated 5 out of 5 stars

Really good to deal with.

Excellent. Found Extera by chance on line when my normal supplier had no stock. Prices are very good, delivery was next day and communication regarding the progress of the order was first class. Highly recommended.

22 March 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant

After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution.
From the first contact I felt that these guys knew what they were talking about. Both Phil and Dan went above and beyond in resolving our problem and very soon the phones were up and running.
I cannot recommend Extera enough; we will be using them for all our telecoms maintenance and support from now on.

15 March 2016
Unprompted review
Rated 5 out of 5 stars

Very pleased with service

This is the first time I have used yourselves, the lady I spoke to initially was really helpful and knowledgeable about the headsets, delivery was next day as promised.
We had one faulty headset, again this was addressed and dealt with quickly with no fuss, replacement was with me the following day.

Very pleased with the service and would recommend you to colleagues, would also happily use you again

2 March 2016
Unprompted review
Rated 5 out of 5 stars

very helpful

I had to return items that I had ordered in error and before I could get them posted the replacement had arrived. This meant there was no down time and we could get on with taking calls. Fantastic.

17 February 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As the title say, Excellent Service. Opted for a free trial of a headset, as promised, it was delivered the next day. Extended a deal that was ending to allow me to fully test the headset and at the time of ordering, kept to their promises. Delivery again was next day and it was very refreshing to deal with a company that kept to their promises when relying on 3rd parties to deliver. Will definitely use again when required.

15 February 2016
Unprompted review
Rated 5 out of 5 stars

Really great service

From first contact to installation and aftercare, Extera have been extremely helpful and professional. In addition we received a really good price in comparison to the other quotes we received.

8 February 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent product - I have used this headset for years and wouldn't now know what to do with a normal phone. Great service and very prompt delivery. Thank you

30 January 2016
Unprompted review
Rated 5 out of 5 stars

Good value for money

Great little gadget. Does the job extremely well. Light on the are when using the clip.

19 January 2016
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Two orders placed, both received next morning. Invoices sent by email. Delivery notes accompanied goods. Securely packed. Helpful on the telephone when requesting ETA of oder.

23 December 2015
Unprompted review

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