Extreme Coffee Reviews 

1
TrustScore 3 out of 5

3.2

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Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Extreme Coffee is a family business with a passion for great coffee. Our combination of skills, experience and key partnerships ensures that we provide expert coffee machine service, maintenance, repair and refurbishment in addition to certified boiler...


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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

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Rated 1 out of 5 stars

Damaged my machine instead of fixing it.

Keith Smith of Extreme Coffee was supposed to repair my coffee machine.

Although he patched up a leak, he cut my thermostat rendering the machine incapable of producing hot water. He then held on to my machine for three months, finally returning it just as broken.

Now I have an espresso machine that does not work at all, courtesy of Keith Smith.

Also, did I mention that he will take a week to reply to your emails? He will completely ignore the majority of your emails and respond once a week, or once a fortnight.

Horrible customer service is one thing, but damaging a customer's equipment, charging a customer for it, and holding onto a customer's equipment for three months, is presposterous.

12 March 2019
Unprompted review

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