Ordered a garment item that claimed to be an adult large, from the sizing chart offered. What came was a child's large, if that. When I asked to exchange for a larger size, which they claimed the... See more
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Package just wasnt arriving. They sed wouldn't help until 8 weeks from last update. Pressed and pressed and eventually got a updated tracking which send it had been rejected by customs for missing... See more
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I have been buying from this website since 2019 and I am rarely let down. Any problems or questions, I have always been promptly helped. They don't delete or filter product reviews so you don't have t... See more
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Probably the best online site for adult BDSM shopping. Great selection, intuitive website, and great customer service both before and after the sale. Extreme Restraints is unlike some other sites th... See more
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Company details
Information provided by various external sources
ExtremeRestraints.com features the best extreme sex toys, bondage, fucking machines for sale, and much more; all specially selected to let you explore your wildest fantasies. Whether you're a beginner or a hardcore enthusiast, explore our wide selectio...
Contact info
Pipeline Lane 15251, 92649, Huntington Beach, United States
- www.extremerestraints.com
Replied to 63% of negative reviews
Typically replies within 2 weeks
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A-1 service!
I have order products many times from them and never had an issue. This time when I received my order it was completely wrong. Using their customer service was a breeze! After going through the steps that they asked, they had the right items packaged and sent out in a day! I had originally paid for 3 day shipping, but they sent the corrected order overnight!! Wyatt, the customer service representative that I was texting with, was very helpful and pleasant to work with. Great customer service and great customer experience! I will continue to use them, and am very satisfied with my experience with this company!

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Loved the speedy delivery service and…
Loved the speedy delivery service and the Japanese nipple clamps were outstanding. ! !

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Just my opinion.
Good quality products but not enuff pluse sizes for bigger girls like me on certain harnesses and slings there larges where still small. Label how big they are in waist inches plz. Great stuff other than that.

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Have never gone wrong with anything
I like the explanations given behind each product. There was nothing hidden from the pictures to the product received. We have, well my wife really enjoys the STRICT brand line, it is challenging for me but I deliciously enjoy the "pleasure" I receive. We are repeat buyers and will come here again when we add more to our collection

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Easy and Fast
Spend the extra on premium stuff. The quality is better, but even on a budget, you can get some great stuff here.

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Easy to order - GREAT Company to do business
Easy to order, discreet and customer service is fantastic...I've had a couple of issues and had things taken care of with no hassles

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Wyatt is the most amazing customer…
Wyatt is the most amazing customer service representative I have ever had the pleasure of working with 💯🔥😈 Every problem with my order was not only solved, the results were well beyond my expectations. The items were delivered timely, with a high level of care and consideration. I am definitely leaving this experience a happy customer.

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My Satisfaction
Hi, I bought couple of items from ER and I got to say that I am totaly satisfied. As always they have excellent quality product to satisfy my needs when its time to play. YB

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Like A Belt!
The descriptions have videos of people using the products and nothing is blurry and it’s just the best shopping experience.
The strap itself is a rubber doubled over belt sensation. It’s loud and stings and gives you lots of time to work someone over with it. You can build intensity and definitely eventually bruise someone but you have a while of playing before so. Great option for someone who likes a belt!

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Unable to Cancel Orders
Their website clearly states:
> In attempt to cancel or update your order, please send your request immediately after placing your order to us at info@***com.
Unfortunately, even though I emailed within 1 hour of placing the order - they denied my cancellation request. They stated the order was already shipped and provided a USPS label that states the item in fact had not shipped yet.

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The toy is okay
The toy was okay. The suction was fine, but the handle is awkwardly shaped and a bit short. We tried using it as a couple and it was a bit bulky and loud. Not terrible, but not the best for couples play.

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My first ever handheld vacuum pump…
My first ever handheld vacuum pump stopped working on the third day and ER got me a full in store credit so I could purchase the battery operated pump. WowZa! What a product!!! It didn’t come with instructions but was easy to figure out after a couple of tries. I’m so jazzed, and so very pumped up!!! Thanks!

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Couldn’t speak highly enough about this…
Couldn’t speak highly enough about this Company. I emailed them with the issue and they got my replacement order to me in 3 days. As for me, they have a customer for life.

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Lack of information on this product
Lack of information on this product
D'Luxe Entry Love Sling with Seat SKU: AC778
No seating height is it adjustable other than just the leg harness
most home have standard size door.
so is it counter height seat or bar stool seat

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1 screw broke another got stripped..
1 screw broke another got stripped..
A screw hole was widened. Asking for a refund now i got to fill out a survey and rate my experience. Lets see what happens.

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Like the products although I believe…
Like the products although I believe prices to be high compared to others. The return policy for unopened merchandise for store credit only sucks.

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Bought the item gates of hell does not…
Bought the item gates of hell does not work as advertised, they said if it did not work to spread rings, they were all welded shut, product does not work

Reply from Extreme Restraints
They sent my order to a different state…
They sent my order to a different state by accident. FedEx took a picture of someone else’s package on my doorstep to “prove” it arrived, but I didn’t have any package from the company at all. On investigation, the staff argued with me that it was delivered when I explained it wasn’t and fedex got it wrong. I had to talk to 4 different people and tell them the exact same thing to figure out what went wrong. I got so frustrated at it that I just decided to ask for a refund. They refused to give me a refund, said they could either send the package again or I could get store credit. This was my first time using this site, and already spending over $100 on an item that got lost and not get my money back when it’s their fault is crazy! They even told me if I wanted the package sent again, I would still have to pay $50 shipping fee. I’m never using this site again. If you want to avoid the hassle of getting some sexy stuff, drive to an actual local store. At least you know you will have what you want in your hands when you leave. I had to wait 2-3 weeks after I reported the package missing before I got some damn answers. Waste of my time and money. They sent it again and the product sucks. Don’t order from them.

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