eyeZy Reviews 

Best app! & Best customer service. Sylvie Lagrande walked me through the whole process when I was having trouble. Highly recommend!

Hi, I've been using Eyezy Parent Tracking Program for a while. The user interface is quite simple and understandable. There's nothing complicated. The setup is also pretty simple. He makes everything Eyezy for you.

The most important thing in this type of application is to have many properties and work stability. Eyezy works stable, makes the data flow well. Also a program with all the features you need.

I had high hopes for Eyezy, but my experience was far from satisfactory. The interface is clunky and not user-friendly, making it difficult to navigate through the features. The customer support was unresponsive, and when I finally got a reply, it was generic and didn't address my specific issues.

The features promised on the website don't deliver as expected. The performance is slow, and the app frequently crashes, which is frustrating when you're trying to monitor activity in real-time. Additionally, the pricing is quite high for the value provided. There are better alternatives out there that offer more reliable service at a lower cost.

Overall, I wouldn't recommend Eyezy to anyone looking for a dependable monitoring solution. Save yourself the trouble and look elsewhere.

Shame NEVER hire Eyezy. I used Eyezy to mirror a mobile but I didn't succeed because the support replied that I need to know what kind of mobile it is. I don't know because the person in question is in Brazil So I have never used this service at all.I chatted with a guy from Eyezy the same day I was charged 529.15. SKR I asked for a refund and he replied that we should be able to arrange that. Then I see that they charged me again with SEK 853.46. When I contacted support again, I got a response that was like good day ax handle. They said again that I had to know which mobile it was, but I had already said that I didn't know. They totally ignored the fact that I was promised a refund. They also say that I have to pay for a subscription that I can't use? They are so rude. I could just as well burn up the money SEK 1382.61 to no avail. I'd rather burn the money than give it to these crooks. They say that these crazy prices are stated on general terms and conditions, but who reads that. They have put this into the system because they know that most people do not check the general conditions very carefully. It must be written in capital letters what you will be charged. But then they wouldn't get a fraction of these outrageous sums that they charge. I believe they stole the money from me. Hope these scammers get blacklisted for time and eternity.

This was a truly bad experience. As posted by others, the claimed services such as key loggers do not work on iPhone running latest firmware. The worst part of the experience was not expecting them to auto renew the subscription which it stated upon placing the order it would not do.

Don’t bother trying to resolve anything by chat they are rubbish and not very helpful. This really feels like a con and if not why make it difficult to cancel or why should I require live technical support????

Poor service!

Scam. Charged credit card 4 times immediately. 38.39 four times in a ro all with different names. Very shady. Thankfully my card caught it and declined them all.

This app has become a real helper in our family. It not only tracks locations but also improves online safety.

Hi,

I hope this message finds you well.

I’m reaching out because I’m quite frustrated and disappointed with the experience so far. Your website mentions that iCloud sync is sufficient to monitor the target device, but after completing the setup, the only data available on my dashboard includes contacts, events, photos, and videos.

I was specifically expecting access to the Social Spotlight feature and the keylogger, as advertised. These features were the main reason I purchased your product. Considering the premium price I paid, I feel let down as the product doesn’t meet my expectations or the claims on your website.

Please let me know how this can be resolved promptly. I’m counting on your support to ensure I receive the full value of what I paid for.

Looking forward to your response.

Best regards,

The fine print says you have to jailbreak the phone and you have to pay for premium service to get what you need. And you have to have your computer at home be on all the time to get updates on tracking. Even after signing up only an hour before, customer chat referred me to billing to try to get a refund, but there’s no phone number, only email. When they finally replied, no refund - but they can offer alternative software as a solution and offer free support, but too bad so sad because no refund! $120 for horrible customer service and less than user friendly app.

When they can’t even explain what is included in the package you’re purchasing and make you think you’re paying for a year of all this stuff they advertised… you know it’s fake!
It’s called False Advertisement & it’s illegal!
There is no real way to do everything they’re saying they will be able to do. They are so vague about what you can do with your purchase. But what you can do you can get with free software. If it worked, there wouldn’t be so many bad reviews. Bad reviews for these types of apps come from children that don’t like to be monitored. Not from paying customers who just wanted a software that did what it said it could do!

With it, I can confidently let my children go to parties, knowing I can find out where they are.

Eyezy has become my indispensable assistant during trips. I always know that everyone is okay.

Don’t trust Eyezy, the sales people on their chat are scammers who make crap up. I was told that if I purchased the ultra family package, it would come with functionality “x”, but as soon as I installed the software (also a scam they try to charge you for the 2nd+ devices) they said no “x” wouldn’t work. I’ve been fighting with billing for weeks they almost never respond and when they do they send me useless troubleshooting links. Oh, and I was told I could get a money back refund if unhappy but so far have not been able to get one. I’ll take this post down if they ever honor their word on a refund…

Don’t think by them responding that that have good service either. I’m 28 emails in between them and every email from them is the same… “you could read the product capabilities so we cannot offer you a refund…”. Their company has zero integrity and will never return your money

When Eyezy responded and say that they can help you solve the refund issues or when you resolve whatever people complained on this Eyezy. Don’t believe it because they will insist on the refund policy which is 14 days - And yet in a matter of few seconds canceling and asking to be refunded they won’t do it ! So , DO NOT Believe this site !

Matthew Stone helped me install my first device via sync. he was very patient and did a great job!

Matthew Stone did a great job. He helped me remotely set up my Eyezy account. Great Service!

The application does not work properly. Technical support is very poor. With each problem it guides you to switch to a higher payment plan. I do not recommend.

Matthew Stone was very helpful

The sales reps will tell you it can do a variety of things, but during setup you will find it cannot. They also will not refund even if it was never setup and it was within the refund policy.

The other reviews talking about how it is a scam are correct. Stay away.

I purchased a Premium plan that promised all the necessary features, such as social media monitoring and keylogging, and paid $110 for a full year. After installation, I was asked to pay an additional $460 to access the features that were initially promised. This so-called 'Family kit' isn't even advertised on their website because they want to catch people off guard after they've already paid a significant amount. This is a scam! Please be cautious and avoid using their app. They are misleading consumers and taking advantage of people. What's worse, if you're intoxicated or under the influence, you might end up paying another $460 without realizing it. Don't waste your money! They also denied my request for a refund, citing some unknown reason, and told me that I had agreed to the terms and should accept the situation. All 5 starts reviews here are fake!
------------ replay to scammers! ------------
I already sent you a message for refund and you declined. Be aware SCAMMERS!