EZ Living Interiors - Boucher Road Reviews 

2,097
TrustScore 5 out of 5

4.9

Unit 4 Shane Retail Park, Boucher Road, BT12 6HR Belfast, Northern Ireland, GB


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Rated 5 out of 5 stars

Friendly customer service, fast delivery time, and affordable payment plans. When we were looking for a new sofa suite we wanted somewhere we could trust. This was our first time using EZ living and w... See more

Company replied

Rated 5 out of 5 stars

My husband & I called into the Boucher branch of ezliving… we found a beautiful dining table & chairs… Jonny H was fantastic… absolutely no hard sell and no chasing us around the shop. Professional,... See more

Company replied

Rated 5 out of 5 stars

Great quality furniture with a massive choice. Jonny H was exceptionally helpful with a massive product knowledge. Could not have been more helpful. We would thoroughly recommend everything about our... See more

Company replied

Rated 5 out of 5 stars

Was served by lovely gentleman called Jonny Harrison. Very informative and had great knowledge on our purchases. Very straight forward purchase on our furniture and explained process of delivery and... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Accessories
  4. Mattress Shop
  5. Sofa store

About EZ Living Interiors - Boucher Road

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 4 Shane Retail Park, Boucher Road, BT12 6HR, Belfast, Northern Ireland, United Kingdom

  • +442890662265

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,097)

2,681 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jonny H from the boucher road has been…

Jonny H from the boucher road has been very helpful in getting things sorted for us

13 June 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Danny,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really friendly and helpful service…

Really friendly and helpful service from Johnny

13 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Paul,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really positive experience!

Ordered two items of furniture today. Stevie was so helpful and explained the process really clearly. Really well organised and straightforward process. Offered tea and coffee and the shop was beautifully presented. Really positive buying experience. Looking forward to receiving my furniture!

7 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Fiona,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Wrong table delivered

Wrong table delivered . Contacted customer service 6 days ago . No contact m recieved email today stating it would be afurther 3 days to respond. Further to this .. the customer servicecteam informed me that the emails were down until today
Also your staff member placed the wrong order . Table was wrongly delivered ... after fall to store . Who I quote " what was he on " making such a mess . If the store would like to contact me directly to arrange refund & collection of wrong order .

16 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Angela,

Thank you for sharing your experience with us

To provide further context, you contacted our Customer Care team by email on 1st July regarding your order, and we responded on 2nd July. Following this, our team sent you several further emails in an effort to assist, and we were awaiting your response before we could progress the matter.

We would also like to clarify that the table you received is the same model as detailed on your signed sales invoice. This invoice was provided to you at the time of purchase, and the item supplied matches the product that was ordered and agreed upon.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Called into boucher road today dealt…

Called into boucher road today dealt with John R and he was very knowledgeable and helpful. Lovely store with loads of eye catching furniture etc.

6 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Jacqueline,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff

15 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Bryan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful staff especially…

Very helpful staff especially Cloe@boucher road.

12 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi John,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great experience

Great experience. John R was really friendly. Got some great items

6 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Christopher,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I visited both stores on boucher…

I visited both stores on boucher seeking a new mattress. Staff in both were very helpful and courteous. No issues with delivery etc. Would use EZ living again.

12 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

John R

John R, was super helpful!

5 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Jack,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great shopping experience

I have purchased from this store before. Keep coming back for huge selection of furnishings at great prices and sales bargains.
Staff are super friendly too!

5 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Shirley,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

First time sofa shopping and John R was…

First time sofa shopping and John R was great help!

4 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Rachel,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Simon Mc Connell from the EZ Living…

Simon Mc Connell from the EZ Living Shane Retail Park store look after myself and my wife very well.
We hadn't bought a mattress for many years, so were a bit apprehensive.
Simon put us at ease, listened to our preferences and took note of our budget.
He soon found a suitable mattress, we ordered it and were on our way.
Simple, quick and easy!

27 June 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Mr Roddy,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

John Rogers was super helpful and kind…

John Rogers was super helpful and kind today and went above and beyond to help me and my family in EZ Living Interiors. Thank you John!!

2 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Tara,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful and friendly team…

Very helpful and friendly team especially John Rodger’s. Have shopped many times here before and will definitely do so again.

2 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Danny,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Fantastic Customer service from Simon…

Fantastic Customer service from Simon McConnell from Boucher road store. He was super helpful and knowledgeable with information about our sideboard also giving us space before making our final decision. Would recommend

27 June 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Sophie,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Simon on Boucher Road was excellent…

Simon on Boucher Road was excellent came in not knowing what I wanted as first time ever buying a sofa but Simon put me on ease, explained everything and finally made my decision with great help by him

29 June 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Shirrilynn,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

2 damaged tables

We had ordered a table before- it was delivered damaged. EZ Living customer service were great, very responsive and we are being refunded. The table was collected from the house. We have since bought another table from EZ Living and it was damaged in the same place on delivery!! Their delivery folks need to be more careful... make sure you are in when they are delivering! We need a table at this stage so I'm not even bothering fussing over it with a refund etc. but its disappointing for sure.

9 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.

This will allow me to look into the matter and offer the best steps to resolve the matter.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Service was amazing

Service was amazing, shop is very neat and the furniture is flawless and comfy! Our number 1 furniture shop to go to. The beds have a great look and no scratches, burns or dents are to be seen. Kind workers and Stevie was a great help.

27 June 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Jolita,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good in store assistance

Good in store assistance. Good updates re expected schedule, and delivery.

4 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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