EZOO Reviews 

117
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We required a 3 month subscription on an EV for our business while between cars. Sukhi at EZOO couldn't have been more helpful and efficient. He explained the whole process succinctly and got everythi... See more

Rated 5 out of 5 stars

Excellent company to work with. I approached EZOO in order to feature their leading electric car salary sacrifice offering in The Times newspaper. I have to say that Lash Saranna was fantastic throu... See more

Rated 5 out of 5 stars

Loving the Porsche Taycan! Great spec, good price and support throughout in getting this amazing car found, ordered and delivered has been a pleasure; despite me being very picky with a long wish list... See more

Company replied

Rated 4 out of 5 stars

Smooth delivery and collection procedures. Kia Niro nice to drive. Charging it was a nightmare though. Insufficient time spent on show and tell. This country is not ready for electric cars, especially... See more

Company details

  1. Leasing service

Written by the company

EZOO offers flexible electric vehicle solutions, including salary sacrifice schemes and business subscriptions. All cars include insurance, maintenance, tax, and breakdown cover, allowing you to enjoy the benefits of electric driving without the complexities of ownership. With EZOO's salary sacrifice scheme, employees can save up to 60% on a premium EV and employers can sign up for free, making it a cost-neutral option for businesses aiming to contribute to Net Zero goals. EZOO's business subscriptions offer a flexible alternative to traditional leasing or purchasing. With contracts starting from just three months, companies can access the latest EV models with minimal upfront costs and the flexibility to adapt to changing needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

All reviews

(117)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Just bought my wife a BMW i3 from ezoo…

Just bought my wife a BMW i3 from ezoo and dealt with Arron in Glasgow. I have to say what a fantastic experience Arron made it, we actually see him as a friend now. I can not recommend this company enough, honest genuine service. Thank you.

3 December 2024
Unprompted review
EZOO logo

Reply from EZOO

Hi William,

Thank you so much for your kind and positive review! We are happy to hear that you're enjoying your BMW i3.

Wishing you countless smiles per mile as you hit the road!

All the best,
The EZOO Team ⚡

Rated 5 out of 5 stars

Ecstatic

From the first viewing to then actually picking up the car Arron and Ross where there every step of the way constantly giving advice and keeping me in the loop and updated on everything that was going on. I really can not thank Arron and Ross enough for answering all my questions at any point of the day, they really have been so supportive and the help they have given goes above and beyond what you would expect their customer service really is 10/10 , to the car being perfectly clean when picking the vehicle up and having a full charge. I cant thank them enough they have made my driving experience 10x better and made me very calm and have zero stress about the whole situation. I really am ecstatic with the service and the vehicle I cant recommend a company and people anymore they really are the best

1 November 2024
Unprompted review
EZOO logo

Reply from EZOO


Hi Chloe,

Thank you so much for the wonderful review! We're thrilled to hear that you're enjoying your first experience driving an electric vehicle with us at EZOO. It’s great to know our service and team made a positive impact.

We hope you continue to enjoy an electrifying journey for many years to come!

Best regards,
The EZOO Team ⚡

Rated 5 out of 5 stars

Love my Porsche Taycan

Love my Porsche Taycan, that Ezoo arranged for me. Great to deal with and super efficient!

4 October 2024
Unprompted review
EZOO logo

Reply from EZOO

Hi Nigel,

Thank you so much for taking the time to share your positive feedback! We’re delighted to hear you’re enjoying your new Porsche Taycan, through our Salary Sacrifice Scheme.

Wishing you many exciting drives ahead!

Best Regards,
The EZOO Team ⚡

Rated 5 out of 5 stars

Loving the Porsche Taycan

Loving the Porsche Taycan! Great spec, good price and support throughout in getting this amazing car found, ordered and delivered has been a pleasure; despite me being very picky with a long wish list! Hiten and Lash were very patient and super super helpful! Here’s to a positive relationship with Ezoo for decades to come!

31 October 2024
Unprompted review
EZOO logo

Reply from EZOO

Hi Krupesh,

Thank you so much for taking the time and sharing your positive feedback! We’re delighted to hear that you’re enjoying your NEW Porsche Taycan, through our Salary Sacrifice Scheme.

At EZOO, we always strive to meet our customers' exact specifications and ensure every request is handled with care. We’re so glad we could make your experience a great one!

All The Best,
The EZOO Team⚡

Rated 5 out of 5 stars

A pleasure to deal with.....

Having been a very happy customer with ONTO since early 2020, driving 4/5 different cars and only recently forced into considering a change to another provider due to ONTO's demise, I took great care in reviewing and assessing the market for an alternative company from which to lease. All parts of the EZOO process has been a delight with every member of the team I have come across to date being extremely friendly, knowledgeable and professional. When collecting our vehicle from the Glasgow Hub, Ross was a pleasure to deal with and my wife and I look forward to watching EZOO continue to grow and develop towards becoming a leading provider of EV's throughout the UK (& beyond !)

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Flawless Service

After first making contact with EZOO, the whole process of selecting two EV's for our business could not have been easier. Given a single point of contact, Ross could not have been more helpful in setting things up. The cars were delivered on time on the date agreed and post customer followup by phone and email absolutely excellent.

We would highly recommend EZOO and if you can get Ross to look after you.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service, excellent vehicles

I have been working with EZOO for almost 3 years, the service has always been fantastic, and they provide great spec, reliable vehicles. Ross was very helpful in guiding me to a vehicle that perfectly meets my need, and my budget. Delivery was easy and the driver was very helpful in showing me how to use the vehicle. The MG is excellent: comfortable and very well equipped. I am happy to recommend EZOO and the MG4 EV Trophy Long Range.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ross was helpful, accomodating and responsive throughout.
Tesla Y delivered on time, beautifully clean and by a friendly driver.
We have another car on order with EZOO (Ross even managed to find the colour requested) and likely another 2 to come. Highly recommend EZOO

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer

I've have experience brilliant customer service

Rory was great while I was swapping over from my zoe to my kona details down to a T

Delivery of the Kona Bavli was so knowledgeable of the vehicle and was very helpful and pleasant.

And Ross for me stood out as after a week of having the Kona I was having issues which he had got it book in the Hyundai to have a Look at apart from the rear camera that needed fixing was told it was fine. 2 hours late I contacted Ross on Friday night so out of office who gave me the Details Of AA. At this point told me car was only safe to drive back to Hyundai. Great! let Ross know he messaged me each day to make sure I was ok and letting me know Monday morning this was being sorted
And he kept to his word by Monday mid afternoon I had a new Kona delivered

These 3 people are a credit to ezoo and I want to thank Ross for sorting so quickly making sure I could make the hospital appointments I need to and get there safe

20 May 2024
Unprompted review
Rated 1 out of 5 stars

If you want unsafe cars failing MOT at silly prices, EZOO is for you!

They find the worst possible car available to max out their profits. We complained about our car and a few months into the rental, no surprise, our car failed the MOT. The EZOO-appointed companies who collected/fixed/delivered the car to solve the MOT issue actually damaged the car. EZOO refuses to accept their responsibility, dismisses our evidence and is obviously attempting to charge ludicrous repairs costs. If you want to drive unsafe cars failing MOT, not get any apologies and pay silly money, EZOO is definitely the right company for you.

1 February 2024
Unprompted review
EZOO logo

Reply from EZOO

Hi There,

We cannot find your details on file at the moment but I want to assure you where damage is caused to our vehicles, we do not profit from repairs as these are carried out at external repair centres, but we always ensure these costs are fair to our customers.

Although, we strive to provide safe and reliable vehicles, there are sometimes situations out of our control where vehicles experience mechanical defaults, where this happens, we consistently ensure that vehicles are repaired promptly.

We hope that whichever company this was supposed to relate to has dealt with you as we would do.

Thanks,
EZOO.

Rated 5 out of 5 stars

More great service

More great service. I had an email query which was responded to promptly by email and the EZOO representative (Tanesha) actually gave me a follow-up phone call to check that everthing was dealt with to my satisfaction. Amazing!

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I bought a Renault Zoe second hand from Ezoo and Sukhi was so incredibly helpful, going above and beyond to make sure I had all the information I needed and even arranged a next day delivery of the vehicle which was amazing. He took great care explaining the features of the car and made sure I had everything I needed. I really cannot fault this experience - it’s certainly set the bar high! Thank you so much Sukhi 😁

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Seemless process

We found the entire process with choosing, booking our business car and the on boarding a straight forward process.

The vehicle was delivered on time and spotlessly clean and as booked.

Ross at Ezoo was did Ezoo proud in on boarding us

2 April 2024
Unprompted review
Rated 4 out of 5 stars

Great customer service from both Ross…

Great customer service from both Ross and Sharon. The Audi Q4 Etron 35 was subscribed and delivered on time. Thank you for accommodating us in finding an EV car immediately available at such emergency.

The only minor comment would be that the car when delivered was not professionally clean.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service in an emergency

Somehow, don’t ask how, I locked my car key in the boot of my car. The Ezoo helpline worked perfectly and I was able to call the VW assist who came out within half an hour but sadly could not open the car. Lash the CEO messaged me with a solution and within 45 mins he had left me a spare key at my local gym! Job done! I can’t thank them enough!

17 February 2024
Unprompted review
EZOO logo

Reply from EZOO

Thanks for sharing your experience with us. Glad we could help.

Rated 1 out of 5 stars

Have repair and had an amazing response

The manager Ross dealt with the situation with the best of his capabilities amazing thanks so much

5 February 2024
Unprompted review
EZOO logo

Reply from EZOO

Hi There,

We cannot find your details on file at the moment but I want to assure you that where our customers have had to have windows replaced we have done this as quickly as possible.

There are however sometimes difficulties getting hold of the necessary parts or getting the parts fitted at a time/place which is available from the repair centre and convenient to our customers.

We hope that whichever company this was supposed to relate to has dealt with you as we would do.

Thanks,

EZOO

Rated 5 out of 5 stars

Vehicle in excellent conditions and…

Vehicle in excellent conditions and delivered exactly in time, agent kept in contact during the whole process as I was travelling from away to pick up the car and we had to meet (company does not deliver at my address like others did)

23 January 2024
Unprompted review
EZOO logo

Reply from EZOO

Hi Ricky,

We're absolutely thrilled to read your review! Thank you for taking the time to share your experience with EZOO.

It's wonderful to hear that the vehicle met your expectations and was delivered right on time. We understand the importance of clear communication, especially when you're travelling from afar to pick up a car. We're glad our agent was able to keep in touch throughout the process and ensure a smooth handover, despite the delivery limitations to your address.

Your satisfaction is our top priority, and reviews like yours make all our efforts worthwhile. We're committed to providing exceptional service to all our customers, and we're delighted we could make your experience a positive one.

Should you need any further assistance or have any more journeys planned with us, please don't hesitate to get in touch. We look forward to serving you again!

EZOO

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