Ezy-Clean Windows Reviews 

590
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Keith is consistently first class. He has been cleaning our widows forever. We have never once experienced any issues or degradation of quality in his work and that's why we have stayed with Ezy-Clean... See more

Rated 2 out of 5 stars

Cleaner came every 3 weeks and despite asking for 6 weekly, quality poor with streaky windows and dirty window sills. Left gate latched open. not impressed. I did receive text messages and cancelle... See more

Company replied

Rated 5 out of 5 stars

Ian has been cleaning my windows efficiently for a number of years and is reliable, cheerful and always sends text before he comes.

Company replied

Rated 5 out of 5 stars

John is there, every other month without fail, following a courtesy warning when he would come (to leave a side gate open for him). He stops for a brief, friendly chat about business, his and mine, Co... See more

Company details

  1. Window treatment store

Information provided by various external sources

Welcome to the home of window cleaning in Kent, Sussex, Surrey & the South East of England. Call us now or check our online price estimator to find out more.


Contact info

4.2

Great

TrustScore 4 out of 5

590 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(590)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Cowboys

I had 3 window cleans. On 2 of these "cleans" they broke air vents on windows. No note left to tell me or phone call or email. I had to contact them. There is no way they didn't realize this had happened at the time of the "cleans". Then proceeded to ask me to pay for my last clean before they fixed them!! Nothing short of blackmail. I obviously said I would pay them once vents were fixed.
They arrived to fix the vents, didn't knock to let me know they were here, no pleasantries to apologize before they left, nothing. Came fixed it and left.
I'm sorry but I don't appreciate effectively paying someone to damage my property and then have attempted blackmail and complete rudeness when it's being fixed.
Do yourself a favor and hire the chuckle Brothers instead, they'd do a better job!!!!

1 September 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

We received images of the damaged air vents 2 weeks after the most recent window clean was carried out. We apologised and arranged for our operative to assess the vents 2 days later. Afterwards, the necessary parts were then ordered and we arranged a date to carry out the repair as soon as they arrived. The cost of the repair was covered by us, we just requested the customer paid for the window clean.

Rated 5 out of 5 stars

Great Service at Reasonable Price

Great Service at Reasonable Price.

Used Ezy Clean for 8 years. Timely and prompt service without any hassles. Paul from Ezy clean was efficient and meticulous.

Would highly recommend for Purley and nearby areas

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Consistent great service

I've been a customer for over 3 years and always receive a great service from Scott and Ezy-Clean. Fantastic communication and a professional job every time. Many thanks

25 June 2023
Unprompted review
Rated 2 out of 5 stars

No communication

We had been using them since 2019 with no problems. Window cleaner stopped coming with no explanation and found out they now won’t access our property the way they have been doing all this time. Disappointed with the complete lack of communication.

9 July 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your review. The window cleaner did leave a note through the door in March to say we're unable to continue cleaning the windows as this requires using a ladder at an unsafe height at the rear of the property. As we have stated previously, we are happy to clean your windows if rear access is available through the garage door instead.

Rated 3 out of 5 stars

Not a good clean!

Sadly they are a good price range but the quality of work is poor. After a window clean there are still cobwebs left on the windows and dirt on the windowsills, there is no attention to detail and they are so quick it’s no wonder it’s not a great clean.

6 June 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

We are very sorry that your last clean was not up to our usual standard.

We do provide a very strict quality promise, whereby if we were informed of any issues we will always offer a free of charge re-clean to try and resolve any problems.

Please contact Ezy-Clean and we can investigate this matter further.

Rated 5 out of 5 stars

Excellent service

Excellent service, always polite, discreet and reliable. Very pleased with their service.

12 May 2023
Unprompted review
Ezy-Clean Windows logo

Reply from Ezy-Clean Windows

Thank you for your review

Rated 5 out of 5 stars

Very efficient …

Very efficient and carried cleaning water to rear of house which meant that I did not need to move vehicles in garage. An excellent cleaning job and a courteous man.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Always a fantastic service

Fantastic service, have been a customer since 2018. They have never missed a cleaning, always of high quality and never any issues. Will be signing up again when I move to my new house!

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Windows not only look amazing but reliable, polite and helpful. It’s lovely after so much rain to see so clearly through the windows. Can’t recommend enough.

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

This is the first time I have used them and I'm happy with the service provided. Arrived on time explained about the product used and how it works.
Very good value for money with options of how to pay.
Have set up for monthly window clean. Deserving of 5 stars

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and efficient

Our window cleaner comes every 4 weeks. He is very reliable and efficient. He never misses any windows and is very careful when cleaning our leaded light windows. He also cleans all doors. Cannot fault him.

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Keith, Have a Lovely Christmas :)

Our new window cleaner (Keith) did a brilliant job, every window is spotless! The day he came was our bin day and he even got the empty bins in for us :) and left us our first Christmas card of the year.

7 December 2022
Unprompted review

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