FabnessReviews 

4,948
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often exceeding expectations, and appreciate the wide variety of items available. The ordering process is frequently highlighted as easy and straightforward, with many noting the user-friendly website and platform for creating personalized items. Reviewers also commend the fast production and delivery, with products arriving promptly and in good condition. However, some customers also noted issues with product quality, such as faded colors, unsecured bindings, or items not matching descriptions, like clock mechanisms needing self-assembly or stubby coolers being too small. A few other people also felt that the software could be clunky or that photos were poorly cropped or doubled in their photobooks.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality and appearance.... See more

Quality

Customers consistently note positive experiences with quality, often describing products as having an... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and swift... See more

Order

Customers report positive experiences with the ordering process, often highlighting its ease and efficiency... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my canvas print and was so very happy with it, now I can see my Mother’s Day bouquet from my girls all year long, the colours are beautiful and the print even wraps around the edges, it arr... See more

Rated 5 out of 5 stars

I have made many photo books but first time using Fabness. The whole experience was great, easy to use, particularly how you scanned the QR code and imported photos straight from phone onto the platfo... See more

Rated 5 out of 5 stars

a very professional business. Ordering was easy and the site was easy to navigate. My order that I transacted from the UK to my family living in Victoria went very smoothly the products were loved st... See more

Rated 5 out of 5 stars

We love creating our own photo books using the Fabness platform. It gives us great flexibility of layout and backgrounds. Customer service is always top class. Regular sales mean the product is afford... See more


Company details

  1. Photo printing service
  2. Gift shop

Written by the company

At Fabness we love making your home look fabulous! We are a leading on demand personalised product supplier offering a large range of personalised products including wall art, canvas prints, personalised drinkware and a large range of personalised home decor items. Fabness is sure to have something to suit and ordering is fabulously easy. We ship anywhere in Australia plus for added peace of mind, Fabness quality is backed up by the Fabness 30-Day Quality Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

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4.7

All reviews

(4,948)

1,136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FABNESS are FABULOUS

This is the 2nd time I've used FABNESS and they ARE Fabulous!
Highly recommended. Great products, good prices. Will definitely be back!

23 April 2026
Rated 5 out of 5 stars

great contact

thanks for your action on the urgent printing and the prompt delivery! i appreciated the personal attention for a problem situation. you have my vote!!

22 April 2026
Rated 5 out of 5 stars

A+++ for customer service …

I ordered a photo clock and initially when it arrived in the mail the clock mechanism was broken. i contacted customer service and within 2 hours had received a response, they were very helpful and apologetic and a few days later i received a replacement part. Couldn’t be happier with the product and the customer service.

20 April 2026
Rated 5 out of 5 stars

Amazing!

The book itself and the photos printed were at such a high standard. I used my iPhone 11 to upload all my photos and they were so clear and the colour was so vibrant just as they appeared on my phone.
I was extremely impressed. I will be back to do my next holiday photo book for sure!

26 February 2026
Rated 1 out of 5 stars

The canvas is not like advertised

The canvas is not like advertised. It is not black and white. Rather green tinted and no fine lines.
Please advise how to return asap.
I have purchased many items of Fabness and this is the only one which disappoints

16 April 2026
Fabness logo

Reply from Fabness

Hi Carol,

I am extremely sorry to hear you're disappointed with your recent order! I have just reached out to you via email to assist you further.

Please get back to me when you can.

Kind regards,
Shannan

Rated 5 out of 5 stars

Great service at record speed

The communication was very clear and quick responses. They organised for an order to be cancelled (despite their policy) and then produced my new order in record time. The item looks great and I am very happy with it.

16 April 2026

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