Fabric Land Reviews 

241
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company, praising the wonderful materials and efficient service. Consumers consistently point out the prompt delivery times and the amazing variety of wonderful fabrics available for their creative projects. Buyers are very happy with the helpful customer support, noting that staff members communicate quickly and handle orders smoothly. However, some customers also noted occasional issues, such as missing items in collection orders or unexpected discrepancies with color accuracy and returns. A few people also mentioned minor inconveniences like longer processing times for samples, items out of stock, or slightly imperfect materials.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and fantastic... See more

Delivery service

Consumers express great satisfaction with the fast and efficient delivery service. Reviewers frequently... See more

Quality

People report high satisfaction with the material quality, highlighting reasonable prices and speedy... See more

Service

Customers had positive experiences with service, frequently praising the fast shipping, quick delivery, and... See more

Order

Reviewers highlight positive aspects of order processes, expressing great satisfaction with prompt deliveries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought fabric from this company for many years. Always good quality and a huge selection at reasonable prices. Great haberdashery. Arrives quickly and helpful efficient girls who answer the... See more

Rated 5 out of 5 stars

Have used this company for some years, beginning with their shop in Portsmouth, then when this closed in Brighton and finally Southampton which has recently closed. Such good quality, selection and pr... See more

Rated 5 out of 5 stars

Wow! I'm over the moon with the material and the service. The prices are great value. The material was folded and packed so neatly, and a very generous metre measure. I will be recommending to all m... See more

Rated 5 out of 5 stars

Great prices and quick delivery. But most importantly good quality fabric. I usedct shirting to make a top and polycotton for a matching shirt, very pleased with the finished results, and under £15... See more


Company details

  1. #10 of 13 best companies in Fabric wholesaler
  2. #38 of 47 best companies in Fabric Shop

Written by the company

Fabric Land are the UK's Leading Fabric Supplier. For over five decades, Fabric Land has been a trusted source for fabrics and haberdashery in the UK. We are a family-run business boasting a wide selection of high-quality fabrics at competitive prices, available both online and in our physical shops located in across the South of England. Our friendly and knowledgeable staff are ready to help you with your order, so visit us online or in your local stop today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(241)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round great experience

Great quality, good selection, great prices (even without the special offers, although always welcome). Super speedy delivery

5 April 2025
Unprompted review
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Reply from Fabric Land

Hi there Julie, thanks very much for taking the time out to leave us your review. We really appreciate your positive feedback!

The Fabric Land Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I needed the fabric quickly and phoned before ordering to check that this was possible. Was reassured and advised to put a note on the order (and where to do so). The fabric which arrived was good quality, just what I needed and delivery was super fast.

27 March 2025
Unprompted review
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Reply from Fabric Land

Hi there Sara, thanks very much for taking the time out to leave us your review. We really appreciate your positive feedback!

The Fabric Land Team

Rated 5 out of 5 stars

An Aladdin’s Cave

I have been buying from Fabric land for many years, it’s my go to place for all my sewing needs. Always a great selection of fabrics and I end up buying more than need, an Aladdin’s cave for the sewing enthusiast.

10 March 2025
Unprompted review
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Reply from Fabric Land

Hi there Niki, thanks very much for taking the time out to leave us your review. We really appreciate your positive feedback!

The Fabric Land Team

Rated 5 out of 5 stars

Brilliant service, great material!!

Placed an order was very pleased how quickly it was dispatched and received, all well packed and at amazing prices. The polycotton is perfect for my needs and will definitely be ordering more. I really wish they had a store in the North West of England but at least the excellent postal service makes up for it.

19 March 2025
Unprompted review
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Reply from Fabric Land

Hi there both, thanks very much for taking the time out to leave us your review. We really appreciate your positive feedback!

The Fabric Land Team

Rated 5 out of 5 stars

Very helpful staff and prices are…

Very helpful staff and prices are unbelievable. I love to watch Maxine's videos showing the fabric. As I can't get to their shops it really helps to see how the fabrics look. It's the next best thing to bring able to touch them.

27 February 2025
Unprompted review
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Reply from Fabric Land

Hi there Jan, thanks very much for taking the time to leave us your review. We appreciate your positive feedback!

Rated 5 out of 5 stars

Love going in the Southampton shop the…

Love going in the Southampton shop the girls are always really helpful

5 March 2025
Unprompted review
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Reply from Fabric Land

Hi there Patricia, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and glad you enjoy visiting our shop!

Rated 5 out of 5 stars

Good quality fabric at affordable prices

Luv fabricland they have a wide variety of fabrics at great prices and the staff are always very helpful.

27 February 2025
Unprompted review
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Reply from Fabric Land

Hi there Carol, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 5 out of 5 stars

I have used Fabricland for many years…

I have used Fabricland for many years and have always been happy with the quality of fabrics and price. Delivery is always timely.

2 March 2025
Unprompted review
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Reply from Fabric Land

Hi there Pamela, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 4 out of 5 stars

Great fabrics good choice of…

Great fabrics good choice of haberdashery.
I dropped a point because of the high postage to the Isle of Wight..it’s cheaper for me to buy a return for the ferry than have it posted.if the postage was cheaper I would buy more

14 January 2025
Unprompted review
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Reply from Fabric Land

Hi there Patricia, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Our delivery service is at cost but unfortunately we are bound by the postal services pricing. But your concerns are duly noted and we will see what we can do in the future for our Isle of Wight customers.

Rated 5 out of 5 stars

Great service

Fabric descriptions accurate and swift despatch. Weekend order arrived Tuesday, excellent service

15 February 2025
Unprompted review
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Reply from Fabric Land

Hi there Julie, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 5 out of 5 stars

Brilliant choice, excellent service, prompt delivery.

Once again Fabric Land and their excellent staff have come through with the goods. Brilliant choice of fabtics at amazing prices, they never disappoint. I would thoroughly recommend them.

19 February 2025
Unprompted review
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Reply from Fabric Land

Hi Mary, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 2 out of 5 stars

Misleading product description and images

Like another customer below, I was misled by the description and images on the website, and then found the aftersales unhelpful. I bought some satin which was described as 'emerald green' and it appeared emerald green in the pictures. When it arrived, it was more of a murky green, and no use to me. After I emailed Fabric Love, including a photo taken on my own phone, I received a phone call from a staff member, who said she had tried taking a picture of the fabric on the roll for comparison, and it had come out as blue. She said this proved the problem was just 'screen resolution'. When I asked if I could return the fabric - 2.5m, which I would consider an easy cut for resale - she said no, and that I should get a swatch next time. I almost always buy my fabric online and have never had this problem before. I felt the description of the fabric was misleading and the aftersales service was poor. Now, I am stuck with fabric I can't use.

27 January 2025
Unprompted review
Rated 4 out of 5 stars

Excellent company

Excellent company, great range of fabrics, accurate orders are delivered quickly. Only downside is the delivery costs can be a bit too high compared to other fabric suppliers. I guess it is Because they use Royal Mail .

30 January 2025
Unprompted review
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Reply from Fabric Land

Hi there Zoe, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom! Our postage is at cost and we are bound by our postal services pricing unfortunately.

Rated 5 out of 5 stars

Best fabrics shop in Bristol.

Best fabrics shop in Bristol.
Variety of fabrics and value for money.

22 January 2025
Unprompted review
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Reply from Fabric Land

Hi there, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom! Come and visit us at our Bristol shop soon :)

Rated 1 out of 5 stars

Do not buy from this company

This company trades on the pictures they have on the website which are very misleading and false.
I purchased some fabric that clearly showed 2 colours side by side, white and ivory, I chose the ivory, when it arrived it was so white I placed it against my white door and it clearly showed it was pure white, I contacted them with the pictures I took, to be told it’s a bespoke cut length not refundable, when questioned on the colour their poor excuse was the other white is a brilliant white, shocking customer service and also misleading pictures, should be prosecuted under trading standards for misleading customers, their postal charges are a total rip off, shameful company.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, I recently placed order and left note asking for urgent delivery and got my order delivered for next day, prices and fabric quality brilliant as well. I’m so pleased with my purchase. Thank you

15 January 2025
Unprompted review
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Reply from Fabric Land

Hi there Alina, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 5 out of 5 stars

Thank you Fabricland

Yet another really positive experience buying online from Fabricland - great prices and the staff are really helpful and friendly. The delivery is always quick and well packed. They are my first port of call when looking for fabric. My only wish is that the Brighton store could reopen!

7 January 2025
Unprompted review
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Reply from Fabric Land

Hi there Jo, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 5 out of 5 stars

Reliable, Great prices & Fast Delivery!

You'd be hard-pushed to find a cheaper fabric shop online! I've been ordering from Fabric Land for over 10 years now and the staff are always super helpful and friendly. Delivery is fast usually the next day too :)

29 October 2024
Unprompted review
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Reply from Fabric Land

Hi there, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 5 out of 5 stars

Best prices, quickest delivery & great service

I have sung this companies praises in the past but just had to drop a line at how consistant & superb their serive is.
I probably get a monthly order depending on time of year. You place the order on their website & get Free delivery if you spend over £70 & more often than not it turns up on your doorstep the next day.
I am amazed by the great prices on fabrics which can be up to twice the cost elsewhere.
These guys need a huge well done !!

24 September 2024
Unprompted review
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Reply from Fabric Land

Hi there, thanks very much for taking the time to leave us your review. We really appreciate your positive feedback and your custom!

Rated 5 out of 5 stars

Brilliant

I found Fabric land after not being able to phone a company I had dealt with, all I wanted was advice, as it so happened I found what I needed on Fabric land's website without having to call, I ordered, paid and the stuff arrived the very next day, good service, if I'm in need of any material at any time in the future ( NOT time travel future you understand) then Fabric land will be my first port of call.

8 August 2024
Unprompted review
Fabric Land logo

Reply from Fabric Land

Hi Bunny, thank you so much for your positive review! Quality of service, fast delivery and low prices are really important to us so we glad you had a great experience with us.

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