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fabriczone.co.uk Reviews 1

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TrustScore 3.5 out of 5

3.3

Fabric Shop
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Company details

  1. Fabric Shop
  2. Haberdashery

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3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

Stock quantities not accurate

Placed order on a sunday, emailed the following Thursday to chase to be told they would ship that day. Then received another email saying that what I had ordered wasn’t in stock so asked to swap for same product by the metre instead of in a pack. Upon arrival realised that half of the fusible interfacing I was expecting was sew-in. Sent another email to enquire about this and was told that if I was unhappy I could send it back but due to my schedule I don’t have time. Sent another email to express my frustration that this wasn’t checked, to enquire about another product’s availability and that their 8% off code was not working for me, never received a response. Ordered my next batch on another website, same stock problem but customer service has been 10x better.

22 February 2023
Unprompted review

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