Faces By Bae Reviews 142

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I highl recommend faye and her team , such a lovely atmosphere, very friendly and they listen to you and do what u ask always and make you feel very welcome

Rated 5 out of 5 stars

Federica is amazing ! I was nervous having a procedure first time off , her experience and confidence in her work shone out , she reassured me treatment was right for me seriously I haven’t looked... See more

Rated 5 out of 5 stars

Highly recommend, have received several treatments- Botox, fillers, facials. Girls are highly knowledgeable, professional and super friendly. Make you feel at ease and welcomed. Have brought friends h... See more

Company replied

Rated 5 out of 5 stars

I’ve been to Bae so many times I can’t count. She and her team and absolutely amazing practitioners and so passionate about what they do. Just check out their instagram page - the results speak for... See more

Company details

  1. Skin care clinic
  2. Beauty Salon
  3. Laser hair removal service
  4. Specialised Clinic
  5. Tattoo-Removal Service
  6. Wellness centre

Written by the company

At Faces By Bae, our practitioners offer a range of advanced non-surgical treatments including dermal fillers, PDO threads, SPMU, Anti-wrinkle, Fat Removal and much more. Our practitioners strive to be the best and are all extremely sought after. Faces By Bae is recognised worldwide as an industry leader offering the best and highest quality of treatments, which is displayed clearly in our before and afters and client testimonials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

142 reviews

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Rated 1 out of 5 stars

So I went to the clinic today paid a 40…

So I went to the clinic today paid a 40 pint deposit was really looking forward to went to the clinic the lady at the reception was very ply also everyone was smiling and then obviously when I had my face numb to I obviously then was rejected treatment they said that I will have to dissolve everything hour and to have a new treatment I don't know why because they want they don't want anyone to get mixed up with their work and that they wanted to post my picture and then I don't know what they were saying but I just felt like a three-hours worth of journey the hassle to get here when they should have consultated that before me coming three hours all the way because obviously I saw the five stars thinking they're going to be the best in London very very disappointed we'll never get filled by the five stars again the staff were very intimidating they're all ganged up on me obviously saying that we're not going to give you treatment and then trying to offer me the most expensive treatment like teared through obviously that's not needed that's not what I came for I literally even said to them if they can enhance my looks I don't know wanted specific treatments I just wanted enhance my looks they then said horrible stuff about my previous state takes saying that she's not done the good job on you that I have to have autism and they're gonna charge me 800 pounds and I said look I came in as a model so therefore I was expected to pay 800 pounds today I've only gonna pay what I've confirmed on your Instagram I found these people through Instagram obviously I've been fooled please don't be fooled any people who are traveling out of Hampden town to get to this place have a stock hill please do it before they deal with your time because you'll be greatly disappointed not only that they're clinic was empty I hardly saw any customers I would only have the person in there I don't think they had any customers at all so now I know why so a bad feedback and obviously I wouldn't want anyone else to go through what I went through because now I'm very very disappointed and decided just made me even more down as I was before

13 December 2023
Unprompted review
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Reply from Faces By Bae

Hello Ree Naz,

We are sorry to hear about the dissatisfaction expressed in your review. However, we must clarify the events as they occurred during your visit.

Your original booking included the following treatments:
- Dissolving
- Nostril Slimming (with a trainee)
- Eyebrow Lift (with a trainee)
- Smile Line Filler

Upon arrival, you decided against proceeding with the dissolving treatment and instead wanted to refill your lips. During your consultation with the practitioner and trainee, it was explained that dissolving your current lip fillers was necessary due to significant lumps and superficial filler, which you mentioned were injected a month ago at another clinic. It was recommended that you return to that clinic to address these issues if you did not want to proceed with dissolving at our clinic.

Additionally, you were assessed for Botox suitability. However, due to the lack of movement in your facial expressions and your statement that you had received Botox only a month prior (resulting in full effect), it was determined that you were not yet suitable for another session. You also mentioned experiencing eyebrow ptosis from the previous treatment.

You requested to speak with the manager, who then conducted another consultation. It was reiterated that, for your safety and the results that can be achieved, you were not suitable for the treatments you sought, and this decision was made to ensure your well-being.

At no point were you quoted £800. All quotes provided to you prior to your appointment were consistent with what was communicated on the day of your visit.

We understand and appreciate the effort you made to travel to our clinic. However, the travel time from Harpen is approximately 45 minutes, not three hours as stated in your review.

Faces by Bae is cherished by over 100K+ clients, admirers, and followers. We have more than 1,000+ real client reviews, we are often booked months ahead of time. For us, the safety and well-being of our clients are of the utmost priority. Therefore, we never push clients into treatments that are not best for them upon consultation. Consultations are standard practice in all clinics to determine the suitability of treatments. A decision to refuse treatment, made in the interest of your health and safety, should not result in a negative review.

We hope you take the time to reflect and reconsider the accuracy of the feedback you provided as there are multiple untrue statements in there for which we have CCTV footage as evidence. Our goal is always to ensure the best outcomes for our clients, even if that means advising against certain treatments when deemed unsuitable.

Kind Regards,

Faces By Bae
www.facesbybae.co.uk

Rated 5 out of 5 stars

Been a customer of FaceByBae for 4…

Been a customer of FaceByBae for 4 years now, they are better than anywhere else I’ve tried. Always the best quality treatments!

25 May 2024
Unprompted review
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Reply from Faces By Bae

Thank you so much for your loyalty over the past four years! We’re truly honored to be your go-to clinic. We all look forward to continuing to treat you for many more years to come!

Rated 5 out of 5 stars

I've been coming back to Facesoy Bae…

I've been coming back to Facesoy Bae for. my aesthetics treatments for 2 years by now and always loved the result.
I've always had a very professional and friendly service.
The staff is amazing and beautiful clinic.

25 May 2024
Unprompted review
Faces By Bae logo

Reply from Faces By Bae

Thank you for your wonderful review and for trusting Faces By Bae with your aesthetic treatments for the past two years! We’re so happy to hear that you’ve always loved your results and appreciated our professional and friendly service. We can’t wait to continue providing you with the same amazing service in the future!

Rated 5 out of 5 stars

My experience was fantastic

My experience was fantastic! Initially, I was quite nervous as it was my first time getting any procedure done to my face. I had done lots research to find the best place, especially since I had just turned 18 and wanted everything to be perfect as I can be quite picky when it comes to these things.

From the moment I arrived, my first impression was excellent. the place smelled and looked very clean and neat, the staff at Reception were very kind and helpful and the practitioners were just as great. I couldn't have asked for a better experience. I went in for lemon bottle fat dissolving in a small area under my chin. When it was my turn, the two ladies who assisted me explained the entire process, covering everything from the cosmetic benefits to the health aspects. She was extremely professional and kind, asking me numerous questions to understand exactly what I wanted.

What stood out to me was their honesty. They weren’t just there for the money; in fact, the she actually advised me not to proceed with the procedure because I didn't have enough fat in the area to benefit from it. She thoroughly explained how the procedure works, how it dissolves fat cells, and what aftercare would be required. Ultimately, she gave me a full refund.

I am incredibly grateful to the team for their professionalism and honesty and will definitely be back in the future for anything else I might want. For anyone who might have second thoughts or is struggling to find the perfect place, look no further this is the place!!!!!! thank you soo much and keep up the excellent work, and I wish your business continued success x!

17 May 2024
Unprompted review
Faces By Bae logo

Reply from Faces By Bae


Thank you so much, Carolina, for sharing your fantastic experience with us! We’re truly honored that you chose Faces By Bae for your first aesthetic procedure, and we’re delighted to hear that your experience exceeded your expectations from start to finish.

It’s wonderful to know that our clinic’s cleanliness, the kindness of our reception team, and the professionalism of our practitioners left such a positive impression. We pride ourselves on maintaining a high level of integrity, so we’re especially grateful that you appreciated the honesty and care shown by our team in advising you about your treatment. Your satisfaction and comfort are always our top priority, and we’re glad you felt that throughout your visit.

We can’t wait to welcome you back for any future treatments you may want. Thank you again for your kind words and for recommending Faces By Bae—your support means the world to us!

Rated 5 out of 5 stars

Highly recommend

Highly recommend, have received several treatments- Botox, fillers, facials. Girls are highly knowledgeable, professional and super friendly. Make you feel at ease and welcomed. Have brought friends here as the results are amazing. Bae and Federica are at the top of the game and really know what they’re doing.

9 May 2024
Unprompted review
Faces By Bae logo

Reply from Faces By Bae

Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you’ve had such positive experiences with a variety of treatments at Faces By Bae. It’s great to know that our team, especially Bae and Federica, have made you feel at ease and delivered amazing results each time. We truly value your trust and appreciate you bringing your friends along to experience our services as well!

We look forward to welcoming you back soon for more treatments!

Rated 5 out of 5 stars

Excellent

Excellent! My first experience with Faces By Bae and I’m just so happy that I’ve choose , the staff was amazing and The treatment I got done was Non Surgical Rhinoplasty- Revolax was 10/10 super happy with the look !

5 May 2024
Unprompted review
Faces By Bae logo

Reply from Faces By Bae

Thank you Ceedem, enjoy your new nose!

Rated 5 out of 5 stars

Go to for Aesthetics

My go to in London for aesthetics, I moved to London two years ago and have been going to Faces By Bae for Botox and fillers since. Always get the best advice when getting treated and the girls are always so lovely to be around. Everything is always perfect!

3 May 2024
Unprompted review
Faces By Bae logo

Reply from Faces By Bae

Thank you Ashleigh, we are lucky to have you as a client!

Rated 5 out of 5 stars

Lovely staff

Lovely staff, friendly service. Very clean highly recommend

3 May 2024
Unprompted review
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Reply from Faces By Bae

Thank you so much! Have a great day.

Rated 5 out of 5 stars

Highly recommend faces by bae

All of the staff at faces by bae are so lovely & welcoming. I’ve had treatments with Diana, Bae & Frederica and they all make you feel at ease and reassure you giving you so much detail. I would highly recommend faces by bae and wouldn’t go anywhere else for my treatments. X

24 April 2024
Unprompted review
Faces By Bae logo

Reply from Faces By Bae

Thank you so much for your lovely review! We’re thrilled to hear that you’ve had such positive experiences with Diana, Bae, and Federica. Making our clients feel at ease and providing detailed care is always our focus, so it’s wonderful to know that you feel reassured and well taken care of.
We truly appreciate your recommendation and are honored to be your trusted clinic for treatments.

Rated 5 out of 5 stars

Professional & Caring

I went there two month ago, I had a Botox treatment, I was very impress how caring and sweet were everyone. I will book soon other treatment, very happy about the service.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

I had 5 mil package in December also I…

I had 5 mil package in December also I had a eyebrow lift,I’m so happy with the outcome😍😍😍😍I’ve recommended faces by bae to many of my friends and family.Looking forward to my next visit 🥰🥰🥰🥰🥰

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Filler

I had a great experience with facesbybae. The receptionist made me feel really welcome and was very kind. The clinic is really clean and very beautiful. Bae was really helpful with answering all my questions and made me feel really welcome.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

The best aesthetic clinic in London!

I had an amazing experience with both practitioners! They were so lovely and answered all the questions I had. They also advised me on what was the best options to have that suit my face. I will definitely be a regular customer! Love them so much! The best aesthetic clinic I’ve ever been to!

28 December 2023
Unprompted review
Rated 5 out of 5 stars

5star experience

Amazing results after just one lemon bottle session😍 Everything went smooth, was seen at the time of my appointment, no waiting. Definitely recommend

28 January 2024
Unprompted review

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