1. Order processing and dispatch were fast. 2. They used reputable and efficient courier service ( UPS) rather than the useless Hermes/ Evri. 3. Most importantly, when I expressed concern over the... See more
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After waiting months for delivery of an upgrade kit from Bass Pro for my trolling motor I learned they were lying and would NEVER deliver since they only gordered from minkota who had discontinued the... See more
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My inbox is entirely overtaken by your email advertisements. I’ve had 6 separate emails since 7 am and it’s only 4pm. A company should stand on their quality and service, and trust customers to return... See more
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I ordered by phone on a Saturday. I needed it quickly so paid for two-day shipping and was assured it would go out Monday. My credit card was charged immediately, but I got nothing by email so calle... See more
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Company details
About FactoryOutletStore.com Reviews | Factory Outlet Store
Written by the company
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.
We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.
Read Factory Outlet Store reviews to learn more about our:
- Wide selection of great brands and products
- 24/7 customer support
- Free shipping on most orders
- Package deals and bulk discounts
- Discontinued and hard to find products
Great products, great brands
HOMEPAGE
SHOP BY BRAND
SHOP BY CATEGORY
Contact info
575 Underhill Blvd #350, 11791, Syosset, NY, United States
- (855) 661-1284
- customercare@factoryoutletstore.com
- www.factoryoutletstore.com
4.1
Great
19k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Quick & Easy!
8 October 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Valued Customer,
Thank you so much for taking the time to leave us this amazing review. We look forward to working with you again in the future!
Thank you,
Factory Outlet Store
This store is cheating the customers.
This store is cheating the customers.. we had placed an order on 26 (Order Date: 9/26/2023 7:14 PM) with 2 days shipment ("In-stock" item) after many follow-up's they found out that its backorder and NO ETA.. No Emails, No tracking information, No updates.. false promise to call back..
3 October 2023
Unprompted review
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
I would like to express my sincere gratitude for the opportunity to speak with you earlier today. Your time and valuable feedback are greatly appreciated.
We deeply regret that your recent shopping experience fell short of your expectations and for any inconvenience this may have caused you. We are incredibly sorry, the item is in back order and is being manufactured as quickly as possible. We will hold your place in line for when the stock does arrive. Please rest assured that we are committed to investigating the issue thoroughly and taking all necessary steps to rectify it promptly. Your satisfaction is of paramount importance to us, and we are dedicated to ensuring that every customer's experience with us is exceptional. If there is anything you require in the future, please do not hesitate to call us at 800-816-0810 or email us at Customerservice@factoryoutletstore.com. Your needs are our top priority.
We look forward to the privilege of serving you again in the near future, and we are committed to making your next visit a truly outstanding one.
Once again, thank you for choosing to shop with us. Your patronage is invaluable to us, and we eagerly anticipate the opportunity to do business with you again.
Warm regards,
Factory Outlet Store
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
Website was easy to find and easy to…Easy Peasy
Website was easy to find and easy to navigate. Prices for items were very good.
29 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
great customer help
28 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
Very happy!!!
Found exactly what I needed right away, good price and fast checkout. Very happy!!!
28 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
First -time ordering and it was a pleasant experience..Fast and easy which is great when you…
Fast and easy which is great when you have a busy schedule. The delivery was quick, and it was a good experience all around.
14 September 2023
Unprompted review
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
Garmin GPS refurbished
Had a bounce back email accepting my email and telling me within 24 hours I would be answered. 5 days later and still nothing and my garmin gps is broken. I have since emailed customercare email and still nothing. What is going on with this company. I am close to calling my credit card company and getting my money back. Service is shocking.
————-
Update. 4 days to respond. Tell me to deal direct with Garmin. They send me a link that is totally useless. I then email them again and that was 2 days ago again. Nothing. Please Please Please Garmin stop dealing with this company and secondly Please do not buy off this company. Absolute fraud and joke. I’m off to the ombudsman and my credit card company. Double shocking
22 September 2023
Unprompted review
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
I would like to express my sincere gratitude for the opportunity to speak with you earlier today. Your time and valuable feedback are greatly appreciated.
We deeply regret that your recent shopping experience fell short of your expectations and for any inconvenience this may have caused you. We are incredibly sorry as the item is beyond our return policy; we advised you to contact the manufacturer for the broken GPS. Please rest assured that we are committed to investigating the issue thoroughly and taking all necessary steps to rectify it promptly. Your satisfaction is of paramount importance to us, and we are dedicated to ensuring that every customer's experience with us is exceptional. If there is anything you require in the future, please do not hesitate to call us at 800-816-0810 or email us at Customerservice@factoryoutletstore.com. Your needs are our top priority.
We look forward to the privilege of serving you again in the near future, and we are committed to making your next visit a truly outstanding one.
Once again, thank you for choosing to shop with us. Your patronage is invaluable to us, and we eagerly anticipate the opportunity to do business with you again.
Warm regards,
Factory Outlet Store
Ease of purchase.
24 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Easy to find the battery I was looking…
Easy to find the battery I was looking for. Creating an account was also easy.
24 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Very easy to use and find part.
21 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
The Phone Source
Like the look of your website. Like the way you have organized the different phone categories. Comparable prices. Free shipping. Sweet!!
19 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Easy to find
19 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Stock availability is great
Stock availability is great. Could not find ready to ship stock anywhere else but they have it.
18 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
Numerous emails
Numerous emails, no response.
24 hrs and I will write full review but would NOT recommend using. Very scammy behaviour
14 September 2023
Unprompted review
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
I would like to express my sincere gratitude for the opportunity to speak with you earlier today. Your time and valuable feedback are greatly appreciated.
We deeply regret that your recent shopping experience fell short of your expectations and for any inconvenience this may have caused you. We have emailed you regarding returns as we were unable to reach you over the call. Please rest assured that we are committed to investigating the issue thoroughly and taking all necessary steps to rectify it promptly. Your satisfaction is of paramount importance to us, and we are dedicated to ensuring that every customer's experience with us is exceptional. If there is anything you require in the future, please do not hesitate to call us at 800-816-0810 or email us at Customerservice@factoryoutletstore.com. Your needs are our top priority.
We look forward to the privilege of serving you again in the near future, and we are committed to making your next visit a truly outstanding one.
Once again, thank you for choosing to shop with us. Your patronage is invaluable to us, and we eagerly anticipate the opportunity to do business with you again.
Warm regards,
Factory Outlet Store
Replacement cord easy to find.
16 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
easy website to use
15 September 2023
Reply from FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With Warm Regards,
FactoryOutletStore
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