Faculty-X Reviews 

903
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Always 5 star, never let me down. The true quality of a company is how it deals with a problem, never had a single complaint it that department either. Can't seem to find them at the moment, hope they... See more

Rated 5 out of 5 stars

faculty-x will give good advice both before and after purchase and never ignore an email. I have purchased from them several times for myself and sent friends their way. Through no fault of theirs i... See more

Rated 5 out of 5 stars

Great company to deal with. Best price around on these homeplugs (Solwise 600mbps AV2). Had an email within minutes confirming order had been sent with tracking information. The homeplugs themselves... See more

Rated 5 out of 5 stars

Ordered a solwise PL-500AV-REVW ethernet wireless plug to add to existing network.Package was delivered earlier than expected and was connected within minutes to my secure network.These plugs are s... See more

Company details

  1. Telecommunications service provider
  2. Computer Shop

Information provided by various external sources

Custom made outdoor network cables in Cat5e, Shielded, Cat6 & Cat6a Networks the easy way with Homeplugs & WiFi


Contact info

5.0

Excellent

TrustScore 5 out of 5

903 reviews

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5.0

All reviews

(903)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well described and delivered as promised

I rang first as I had no idea which home plugs to buy. Store was very helpful. Ordered on-line and the plugs arrived in the stated timescale. This product works perfectly and is just what I needed.

15 October 2013
Unprompted review
Rated 5 out of 5 stars

Cheapest Prices coupled with efficient delivery

I received the items within the specified time. Packaging is OK (Jiffy Bag) could be better e.g. box with bubble wrap inserts. This is because one of the product boxes I purchased was damaged in a corner quite bad, probably by the courier. Fortunately the product was in an egg box inner so the product wasn't damaged (hence why 5 stars instead of 4 stars) however company should look at better method of packaging or better quality of courier.

I have used the Solwise 500mbps Pass through Homeplug NET-PL-500AV-PIGGY adapters and they have been great to add fixed wired internet when Wifi is slow due to multiple users. Have rigged one to my Sky HD Box which has now given me access to on demand without using Wifi. These adapters were highly rated on Amazon but cheaper here, found the company in the sponsored links on Amazon.

14 October 2013
Unprompted review
Rated 5 out of 5 stars

Good price and quick response

I originally chose faculty x because they were the cheapest for what I was after. However when I realised I'd asked for my order to be sent to my old house on the other side of the country (!) they were really helpful. I emailed them about half an hour before the parcel was due for delivery and they emailed back within 10 minutes saying they had sorted it and it would be delivered the next day to the right address!

10 October 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service from the start to finish.

Excellent service from initial email contact to ask for advice through to delivery of product and being kept updated throughout.
Super product, will be buying from Faculty-X in the future for further projects
Thanks again

8 October 2013
Unprompted review
Rated 5 out of 5 stars

Great item, great service.

I have used Faculty-x a number of times, previously for the 85 Mbps power lines a number of years ago, (over 5 years of almost continuous use). I have now upgraded to the Solwise 500 Mbps home plugs as I have had BT Infinity for a while now, but wasn't getting the best speeds. I have now gone from 13 Mbps download speeds to 40+ Mbps download speeds. All in all good service and good product, hopefully 5 more years of use!!

7 October 2013
Unprompted review
Rated 5 out of 5 stars

Efficient quick delivery

Ordered homeplugs on Friday midday and they arrived on Monday morning. Price was very good as well. Would definitely use Faculty-X again.

4 October 2013
Unprompted review
Rated 5 out of 5 stars

Great service!!

Placed the order and it arrived within the stated timeframe. Great website, great service. Would definitely use again.

3 October 2013
Unprompted review
Rated 5 out of 5 stars

Quick response with no registering

Thank goodness a company thinks about the dislike of registering! The less information out there the better. And a quick service too. The items work a treat as well! Thanks

1 October 2013
Unprompted review
Faculty-X logo

Reply from Faculty-X

Hello Richard,

Thank you for the review, we know what you mean.
We have tried hard to create a checkout that does away with all the annoyances of shopping online, i.e.

1. No registering, ever.
2. No hidden postage costs, it shows as soon as you click add to cart.
3. No spam, ever.
All you will receive from us is: order confirmation, shipping confirmation and review request.
We never use your email for any other purpose, never send marketing and spam emails and never pass it on to anybody else.

Rated 5 out of 5 stars

swift delivery and no quibble problem solving

I ordered some homeplugs which were delivered very quickly.
Unfortunately one of them went wrong within 2 days. I sent an email explaining the situation. They apologised and sent out a replacement and a prepaid bag to return the faulty item in, within 2 days of me telling them.
Fantastic service, highly recommended- thank you!

18 September 2013
Unprompted review
Rated 5 out of 5 stars

Best price and quick delivery

This was my first time ordering from Faculty-X and I am always a little wary of sellers I haven't ordered from previously (I buy a lot from Amazon, Ebuyer and DABS) but I am pleased to report a first class experience. The price was the most competitive and delivery was on a par, if not better, than my usual suppliers. I will definitely check them out next time I am buying.

16 September 2013
Unprompted review

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