Fairview Vehicle Hire Reviews 

693
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vehicles are brand new, spotlessly clean, and exceptionally comfortable for both small trips and large group journeys. Consumers highlight the remarkably smooth rental process, friendly staff members, and the excellent overall value provided. A few other people also felt that organizing last-minute bookings and utilizing flexible arrangements made their travels completely stress-free. Reviewers additionally appreciate the convenient free airport shuttle service, patient reception desk assistance, and exceptionally quick drop-off procedures. People note that the communication is clear, efficient, and ensures completely trouble-free transactions from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff members are extremely helpful,... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, welcoming, and... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the team for being... See more

Product

People report high satisfaction with the product, highlighting that vehicles are consistently brand new,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that vehicles are brand new,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

[Heathrow branch] Great value and a genuinely excellent service, that I will use again. The branch is a little distance from the airport, but well worth it. Paula (thank you, once again!) was e... See more

Company replied

Rated 5 out of 5 stars

Flawless service for over a year! We’ve been hiring from fairview for a full year now and couldn't be happier. We have never had a single issue with the vehicles, and their customer service is alwa... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience! The booking process was simple and straightforward, the car was clean, reliable, and exactly as described, and the pickup/drop-off was smooth with no hassle. The staff... See more

Rated 5 out of 5 stars

One of a few awesome hire companies I dealt with...this is the place how car hire should be,very smooth transaction, helpful and friendly staff, small issue solved instantly, car was in great conditi... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

We are an independent rental company based in the South East. We provide short and long term rental vehicles to both corporate clients and to the general public across the United Kingdom. With nearly 2,200 vehicles in our rental fleet, we are one of the UK’s largest independent vehicle rental companies. Whether you’re looking for a personal vehicle on a flexible basis, or you’re a business looking to take advantage of the benefits of long term rental, Fairview can help. Our diverse fleet ranges from small city cars to specialist commercial vehicles, and we also can order brand new vehicles to customers’ specifications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

693 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(693)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hire second time great service great van

Hire second time great service great van

2 February 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Hiring car second Great services

31 January 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great Car Rental - Heathrow

Rented a car from Fairview at Heathrow Airport in December for a Christmas trip. The rates were good, we got a free shuttle from the airport and we were sorted quickly upon arriving. The car was great and had no issues upon returning it. I have just booked another rental for the end of February!

23 December 2025
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great service

Great service, they were really accommodating and everything was so easy to sort out, would definitely recommend to a friend

10 January 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Hired a crafter on last minute

Hired a crafter on last minute. Good vehicles and very good customer services. Recommend to anyone!

23 January 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Goo service

Goo service . Brilliant car

20 January 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Hired van last minute and was a smooth…

Hired van last minute and was a smooth transaction. Good customer service & affordable

19 January 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I keep hiring with them and came to…

I keep hiring with them and came to know they hv free airport shuttle service which they offer me this time and was really impressed with excellent shuttle service to the branch and then drop the vehicle in east London branch. Always recommend!
Thanks you

17 January 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Good car and Good services

Good car and Good services

17 January 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 1 out of 5 stars

Absolutely horrible company

Absolutely horrible company.
Was not clear at all on the website that you have to be 23+ to hire a vehicle. No emails that was sent to me stated anything about being 23+ even though they sent an email about all the documents I need to bring.
After working for a hire company it is mandatory for the company to clearly state to you the requirements to hire a vehicle and they did not do this.
So I then lost my deposit as well as the hire charge as they would not refund it.
Firstly I would understand them keeping the hire charge, but there is absolutely no need to hold the deposit as the vehicle was not used and therefore was no damage. So I feel this company is not trustworthy !
Do not hire from these people in Milton Keynes. They are near enough scammers

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, reasonable car rates. Would definitely use again. Hired a car for at least a month and car was almost new and in great condition.

18 December 2025
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Hired few times by now and very good…

Hired few times by now and very good cars and service I had.

31 December 2025
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Good car good services

Good car good services

25 December 2025
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great service as always at the Barking…

Great service as always at the Barking branch.

20 December 2025
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Cars are absolutely brilliant always…

Cars are absolutely brilliant always brand new no issues, great service would recommend

20 December 2025
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Hide the van couple of time

Hide the van couple of time. Perfect van,perfect services.

19 December 2025
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

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