Visited their new shop just opened. Very friendly and helpful staff. Bought a mattress, took a while to make a decision but there was no rush and we could take our time. Easy ordering process, the onl... See more
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Location
Switch locationBrannams Retail Park, Oakwood Close, Roundswell, EX31 3NJ Barnstaple, Devon, GB
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Table arrived and the two guys set it up for us . Really pleased with it but think the delivery price is a bit steep . You have given us a lovely new shop which is three miles from us . If we order fu... See more
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The staff in the shop were very knowledgeable about the furniture and were able to answer our questions when asked. Left us to have a good look around the store and time for us to think of our option... See more
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Chloe Woolacott at Barnstaple store was very easy to chat with and knowledgeable about the products. Initial chat in store, followed up with a phone call and emails before placing the order for bedroo... See more
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Company details
About Fairway Furniture - Barnstaple
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
Brannams Retail Park, Oakwood Close, Roundswell, EX31 3NJ, Barnstaple, Devon, United Kingdom
- 01271 448866
4.3
Excellent
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great friendly and helpful staff
11 September 2026
Reply from Fairway Furniture - Barnstaple
Thank you for your kind feedback. We're delighted to hear that you found our team friendly and helpful. Providing a welcoming and supportive service is something we pride ourselves on, so it's wonderful to know this made a positive impression. We appreciate your support and look forward to helping you again in the future.
Table arrived and the two guys set it…
Table arrived and the two guys set it up for us . Really pleased with it but think the delivery price is a bit steep . You have given us a lovely new shop which is three miles from us . If we order furniture and are charged £100 each time we make a purchase , it makes it very expensive . I do know it has to come from Plymouth .
8 October 2026
Reply from Fairway Furniture - Barnstaple
Thank you for your review. We're delighted to hear you're so pleased with your new table and that our delivery team provided a helpful setup service for you. It's also wonderful to know you're enjoying having our new store close by.
We also appreciate your comments regarding the delivery charge. Thank you for choosing Fairway Furniture, and we hope you enjoy your table for many years to come.
Visited their new shop just opened
Visited their new shop just opened. Very friendly and helpful staff. Bought a mattress, took a while to make a decision but there was no rush and we could take our time. Easy ordering process, the only thing I would say is delivery time took a while and an extra £99 but they did agree to do this half price, about a month to come but had a phone call halfway through to say how things were going and a time slot on the day. Delivery men friendly and helpful too.
5 September 2026
Reply from Fairway Furniture - Barnstaple
Thank you for taking the time to share your experience! We’re delighted to hear that our team made you feel welcome and supported you in finding the right mattress, without any pressure. We’re also pleased that the ordering process was straightforward and that our delivery team provided friendly and helpful service. We appreciate your feedback regarding the delivery time and charge, and thank you for choosing Fairway Furniture. We hope you enjoy your new mattress!
Kind regards,
Fairway Furniture
Staff in the shop was great not pushy
Staff in the shop was great not pushy. Explained about the table left us alone to think about it. Delivery was very good. Great all round
17 September 2026
Reply from Fairway Furniture - Barnstaple
Thank you for your fantastic feedback! We're delighted to hear that our showroom team took the time to explain your options without being pushy and gave you the space you needed to make your decision. It's also wonderful to know that your delivery experience was good. We truly appreciate your kind words and are pleased everything went so smoothly from start to finish. Thank you for choosing Fairway Furniture!
Attentive staff and good choice
Attentive staff but willing to give us 'space' to discuss and consider options.
Good range of furniture to compare.
12 September 2026
Reply from Fairway Furniture - Barnstaple
Thank you for your lovely feedback. We're delighted to hear that our team was attentive while also giving you the space and time to discuss your options without feeling pressured. It's great to know you enjoyed browsing our wide range of furniture and comparing different choices. We appreciate your support and hope you enjoy your new furniture for many years to come.
Very happy with the service and…
Very happy with the service and delivery of our chairs.
17 September 2026
Reply from Fairway Furniture - Barnstaple
Thank you for your kind feedback.
We're delighted to hear that you were very happy with both the service you received and the delivery of your chairs. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Staff so helpfull
Staff so helpfull, & knowledgeable, great service, delivery on time & guys were friendly & helpfull.
24 September 2026
Reply from Fairway Furniture - Barnstaple
Thank you for your kind feedback. We're delighted to hear that you found our team helpful and knowledgeable, and that you were pleased with the service. It's great to know your delivery arrived on time and that our delivery team made a positive impression. We really appreciate your support and hope to see you again soon!
Overall experience of shopping at Fairway Furnishes Barnstaple
The staff in the shop were very knowledgeable about the furniture and were able to answer our questions when asked. Left us to have a good look around the store and time for us to think of our options. When we had decided what we wanted to buy the process from start to finish was an easy process. Explained very well by the member of staff at each stage. We were updated by telephone about best time for delivery.
The delivery men were very pleasant , listened to where we wanted the furniture and cleaned up afterwards.
9 September 2026
Reply from Fairway Furniture - Barnstaple
Thank you for your lovely review. We're delighted to hear that our team in store provided knowledgeable, helpful service and gave you the time and space to make the right decision. It's also wonderful to know that our delivery team were pleasant, helpful and left everything tidy afterwards.
We appreciate your kind feedback and thank you for choosing Fairway Furniture.
Great Service from Chloe at Barnstaple
Chloe Woolacott at Barnstaple store was very easy to chat with and knowledgeable about the products. Initial chat in store, followed up with a phone call and emails before placing the order for bedroom furniture
19 September 2026
Unprompted review
Reply from Fairway Furniture - Barnstaple
Thank you for your review. We're delighted to hear that Chloe at our Barnstaple store was friendly, knowledgeable, and able to help you throughout your furniture purchase. It's great to know that her support in store, along with the follow-up phone calls and emails, made the ordering process smooth and enjoyable. We really appreciate your feedback and thank you for choosing Fairway Furniture.
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