The delivery guys from Fairway turned up on time , we're very polite and installed the furniture without any kind of disruption in our house. .This is the second time we have bought furniture from Fai... See more
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We always use Fairway for all our Furniture etc. From the Office to the salespeople and to the delivery service people the staff are very knowledgeable, friendly and patient. The products are alwa... See more
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Staff polite and very helpful. Recliner chairs kindly stored for us at Lee Mill for a month. One well known make of electric recliner chair faulty on delivery so awaiting engineer to visit on 26th M... See more
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I purchased a Swivel Recliner Chair and Stool Set. The team in store were helpful without being pushy. The two gentlemen who delivered the chair were so wonderfully helpful that I would give them more... See more
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Company details
- #89 of 395 best companies in Home Furniture Shop
- #27 of 117 best companies in Bed shop
- #52 of 228 best companies in Bedroom furniture shop
- #17 of 87 best companies in Flooring Shop
- #27 of 92 best companies in Sofa store
- #10 of 25 best companies in Upholstery shop
About Fairway Furniture - Tavistock
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
125 Plymouth Road, PL19 9DT, Tavistock, England, United Kingdom
- 01822 616051
4.8
Excellent
551 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Everything was great
Everything was great, from the service and expertise in the shop - offered in a non harrasing way, but there when you needed - to the delivery and, of course, the high quality of the goods we bought.
29 September 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for your review, we really appreciate it. We are so pleased to hear you are happy with the service you received, and we are thrilled that you are loving your new furniture. Thank you for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Service and quality product
26 October 2025
Non pushy help with the sale
Non pushy help with the sale. Kept me very well informed about delivery date and times. Helpful service. Delivery men helpful and advised raising headboard to fit new deeper mattress, something I may not have thought of.
14 October 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for your review of your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we have passed on your kind words to both the store and delivery team. Thanks again, and we look forward to seeing you in the future. Kind regards – Fairway Furniture
The quality and professionalism of your…
The quality and professionalism of your staff, especially Paula.
23 October 2025
Reply from Fairway Furniture - Tavistock
Thank you for your positive comments George. We will make sure that your comments are passed to the Tavistock store and Paul in particular.
Excellent service and product
Excellent service and product. Really pleased! Thank you!
6 November 2025
Reply from Fairway Furniture - Tavistock
Thank you Debbie! We're delighted you feel you had such a great experience shopping with us. Kind regards. Fairway Furniture
Fantastic company & service
Just had my two seater settees delivered this morning. I can not fault the sales staff in your Tavistock branch. They were very helpful, patient & informative.
After ordering, they kept in contact with me & the delivery arrived, just when they said it would. Fantastic company & service. Thank you.
26 September 2025
Unprompted review
Reply from Fairway Furniture - Tavistock
Thank you Jacqueline. We will make sure that your lovely comments are passed on to the Tavistock store. We work hard to make sure we offer the best customer service from sale through to delivery, so it is great to know that our customers appreciate our efforts.
Kind regards. Fairway Furniture
10/10 10/10 10/10
30 October 2025
Reply from Fairway Furniture - Tavistock
Good morning, all tens, cant beat that can we! Thank you so much for leaving your review, and we hope that you are enjoying your new furniture. Kind regards – Fairway Furniture
Very good service
Very good service. Good communication and updates throughout the process.
14 October 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, we are so pleased to hear you are happy with your shopping experience. We have passed on your kind words to the store team, and we hope that you are enjoying your new furniture! Kind regards – Fairway Furniture
Good service in the shop
Good service in the shop. contacted us for a delivery date and delivered on time.
14 October 2025
Reply from Fairway Furniture - Tavistock
Thank you for taking the time to share your review! We’re so pleased to hear you were happy with our service and that everything went smoothly from purchase to delivery. We really appreciate your support and hope to see you again soon!
Kind regards, Fairway Furniture
Excellent sales team
Excellent sales team advised on available options. Delivery was quicker than advised and brought into our house with care.
2 August 2025
Reply from Fairway Furniture - Tavistock
Thank you so much for your 5 star review! We’re delighted to hear that our sales team were able to guide you through your options and that your delivery arrived even sooner than expected. It’s great to know everything was handled with care, we’ll be sure to share your comments with the team. We hope you enjoy your new furniture and look forward to seeing you again!
Kind regards, Fairway Furniture
StaWent for a headboard and bought 2 armchairs as well!. Staff were knowledgeable about their…
Staff were knowledgeable about their products, as always, and the delivery people were friendly and efficient.
9 October 2025
Reply from Fairway Furniture - Tavistock
Thank you for your continued support and kind words! We’re thrilled to hear our team’s product knowledge and our delivery crew’s friendly, efficient service made your experience a positive one. We look forward to assisting you again soon!
Kind regards, Fairway Furniture
Respected property & belongings
Respected property & belongings. Worked efficiently. Arrived on time.
9 October 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review, we really appreciate it. We are so pleased to hear you are happy with the service you received from our delivery team, and we have passed on your kind words to them. Thank you for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Great service in the Tavistock branch
Great service in the Tavistock branch, good communication throughout. Super delivery. Very pleased 😀
2 October 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you for taking the time to review your recent purchase from our Tavistock store. We are so pleased to hear you are happy with the service you received, and we have passed on your kind words to them. Thanks again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Helpful in store
Helpful in store, ordering easy and delivery very quick and efficient. All round good service.
15 September 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear you are happy with the service you received, and we hope that you are loving your new furniture! Kind regards – Fairway Furniture
Helpful sales person
Helpful sales person. Speedy delivery time. Prompt and efficient delivery and set up.
6 October 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear our sales team were able to help you find what you were looking for, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
Knowledgable and helpful customer…
Knowledgable and helpful customer service from sales staff, good communication and updates after order placed, efficient and considerate delivery team and excellent product.
1 August 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are really pleased to hear you had a good shopping experience, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
Arrived on time
Arrived on time. I was kept informed of my delivery slot at all times. A message sent 30 minutes before it was due.
Lovely delivery men, helpful and friendly.
23 September 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we have passed on your kind words to our delivery team. Thank you very much for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Sofa order
Great service even when we needed to change original order, great contact from store, shame the delivery men where so unfriendly is my only moan, felt like they had a bad day and brought it to my door.
19 July 2025
Reply from Fairway Furniture - Tavistock
Thank you for taking the time to leave a review. We're really pleased to hear that you received great service from the team in-store and that communication throughout was helpful.
We're very sorry to hear that your delivery experience didn’t meet the high standards we aim for. This isn’t the level of service we expect from our delivery teams, and we’ll be sure to pass your comments on to the Logistics team for review and follow-up.
We do hope to welcome you back again in the future for a more seamless experience all around.
Kind regards,
Fairway Furniture
Great experience from start to finish
Great experience from start to finish, the delivery crew were excellent.
19 September 2025
Reply from Fairway Furniture - Tavistock
Thank you for your great review! We’re so pleased to hear you had a smooth experience from start to finish. Our delivery crew will be thrilled to know they made a positive impression.
We hope you enjoy your new furniture and look forward to seeing you again!
Kind regards,
Fairway Furniture
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