great customer service on the English page, the German customer service needs to up their game. The only reason I don't 5 star rate fanatics, is u guys shipping caps sometimes in plastic bags with he... See more
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My experience was great cause i found some realy cool wwe merch for a great reduced price per piece, the delivery was quick and every piece looked as on the product pictures in reality. I hopeful... See more
Very good selection. Decent price and very timely delivery. I order a few times. I ordered NFL apparel, not so easy to come by here. Very satisfied.
Having problems with the delivery and my ordered stuff didn’t arrive. They took care about my complaint and offered a very satisfying solution
Company details
- #108 of 152 best companies in Sportswear Shop
Written by the company
Mit einem Durst nach Erfolg auf und neben dem Platz ist das Fanatiker-Erlebnis Von Fans, Für Fans; Wir wissen, was es für Sie bedeutet, unabhängig von den Farben Ihres Teams. Unser Fanatiker-Team lebt und atmet jeden Schuss, punktet und spart und bietet ein erstklassiges Fan-Erlebnis vom Anpfiff bis zum Schlusspfiff. Fans einen vollständigen Zugang zu offiziell lizenzierten Waren zu Hause, auf der Straße und im Stadion zu ermöglichen. Neben den Profis und den führenden Ligen, die Sie lieben, bietet unser offizieller Fanatics-Online-Shop die größte Auswahl an Fanwear im gesamten Profisport, was die Leidenschaft beflügelt, die Top-Teams und bahnbrechende Spieler zum Ruhm treibt. Unser umfassendes Sortiment an authentischen NBA-, NFL-, NHL-, MLB-, Fußball- und Rugby-Bekleidung reicht von Baseballmützen und vom Team ausgestellten T-Shirts bis hin zu klassischen Polos und Spezialtrikots, für die Fußball- und Rugby-Enthusiasten ausführlich gesorgt haben. Fanatiker, die den Charakter und die Farbe eines Matchday-Erlebnisses einfangen, haben keine Angst vor Innovationen, um diesen gewinnenden Touch zu erzielen, und nutzen das Know-how, das uns zu Spitzenreitern auf unserem Gebiet macht. In der Pole Position, um Verbindungen herzustellen und diese berühmten Siege zu verbessern, stehen Fanatiker rund um die Uhr zur Verfügung, damit Sie sich daran erinnern können, wo Sie waren - und was Sie trugen -, wo immer Ihre Loyalität liegt.
Contact info
Fanatics International Unit 61 Stakehill Industrial Estate Touchet Hall Road Middleton, M24 2FL, Manchester, United Kingdom
- +44 (0) 333 414 1460
- customer.services@fanatics-intl.com
- www.fanatics.de
4.2
Great
959 reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The product does not match the picture
The product does not match the picture. Paying for the return shipping is unacceptable.
7 April 2026
Reply from Fanatics Germany
Hello. Thank you for your feedback. I am sorry to hear that the item received does not match the image that you viewed online. I will be happy to investigate this further and will be contacting you directly to help you. I look forward to speaking to you soon! Sincerely, Stacy
Murky pricing for delivery
Hi there, I wanted to Place the order and more by coincidence discovered a twentysomething fee for delivery from the United States. I‘ve looked closely, there was no indication for the substancial charge. Only by reviewing the charges on Paypal it became apparent. Murky pricing is poor customer service.
Addition: after the complaint, the money for delivery has been refunded.
7 April 2026
Reply from Fanatics Germany
Hello RF, I am terribly sorry for any issues regarding a shipping charge, and an email has been sent to better assist you regarding this matter. Best regards, Shane
Everything perfectly
Very good service. Fast processing and delivery. Top quality. I am very satisfied with the products.
31 March 2026
Super fast overseas Delivery and Good…
Super fast overseas Delivery and Good quality of product. 10/10.
2 April 2026
Good quality clothing and fast…
Good quality clothing and fast delivery. Easy to use website and (unlike other providers) most products in stock.
1 April 2026
Good information from ordering to…
Good information from ordering to delivery.
good service when there is a fault. a new one was quickly sent
1 April 2026
Quality product and fair price
Quality product and fair price, looking for future commissions
7 February 2026
Fantastic Service
18 November 2025
Misleading pricing, low-quality packaging and stained products
I was really disappointed with my experience.
When I searched on the site, several items were shown with great discounted prices, so I added a shirt to my cart and checked out, assuming the offer was already included in the displayed price. Only after paying I realised that the discount only applied if you entered a promo code at the very end of checkout – but the site had shown the lower “offer” price the whole time. That felt very misleading.
I was so annoyed that I ordered the same shirt again using the promo code, which meant I ended up with two shirts: one at full price and one with the discount. My plan was to return the full-price one later.
When both shirts arrived, the packaging was very poor and both items had marks/stains on them. On top of that, the return process turned out to be complicated and expensive for me, so in the end I kept both shirts even though I wasn’t really happy with them.
Overall, the combination of confusing pricing, poor packaging, stained products and difficult returns means I would be very hesitant to order from this site again.
1 July 2025
Reply from Fanatics Germany
Hello Herve, Thank you for reaching out. I do apologize for any inconvenience this may have caused you. This is not the experience we want for our Fans; I am happy to help. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
Shipping costs.
I could not avoid the express shipping costs with apple pay. Was not able to avoid these high costs...
1 November 2025
Reply from Fanatics Germany
Hi JE ,
I am very sorry you had some issues regarding your recent order. This is not the experience we want for our customers! I have contacted you via email to resolve these matters. I look forward to hearing back from you! -Sharon
It appears to have already been worn.
Unfortunately not, the item is full of hair and looks like it's already been worn.
5 December 2025
Reply from Fanatics Germany
Oh no, Thomas! This is unacceptable. We have reached out via email to assist with this issue. Sincerely, Jordan.
Smooth process and great products
Smooth process and great products. Would buy again any time.
27 November 2025
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