Orders take a long time to arrive; I'm still waiting for two packages after a month, and the quality, in my opinion, doesn't match the price. I don't think I'll ever buy from them again.
Company replied
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See what reviewers are saying
The delivery person went above and beyond just for us to get our parcel despite the problems.
Product fantastic quality and post on time
Easy check out process and they delivered a lot earlier than expected.
Company details
- #127 of 156 best companies in Sportswear Shop
Written by the company
Con sed de éxito tanto dentro como fuera de la cancha, la experiencia Fanatics es By Fans, For Fans; sabemos lo que significa para ti, sean cuales sean los colores de tu equipo. Viviendo y respirando cada disparo, anotación y salvamento, nuestro equipo de Fanáticos se destaca por brindar una experiencia de primer nivel para los fanáticos desde el inicio hasta el pitido final; proporcionando a los aficionados un acceso consumado a mercancías con licencia oficial, en casa, en las calles y en el estadio. Además de los profesionales y las principales ligas que amas, nuestra tienda oficial en línea de Fanatics alberga la más amplia selección de ropa para fanáticos en todo el deporte profesional, lo que alimenta la pasión que impulsa a los mejores equipos y jugadores que cambian el juego a la gloria. Una tienda integral que abarca todo el mundo deportivo, desde los pesos pesados europeos hasta lo mejor de los EE. UU., Nuestra amplia gama de ropa auténtica de la NBA, NFL, NHL, MLB, fútbol y rugby abarca desde gorras de béisbol y camisetas del equipo hasta polos clásicos. y camisetas especiales, con una amplia oferta para los entusiastas del fútbol y el rugby. Al capturar el carácter y el color de la experiencia de un día de partido, los fanáticos no tienen miedo de innovar para brindar ese toque ganador, utilizando la experiencia que nos convierte en pioneros en nuestro campo. En la pole position para crear conexiones y mejorar esas famosas victorias, los Fanatics están disponibles las 24 horas del día para ayudarlo a recordar dónde estaba, y qué vestía, donde sea que esté su lealtad.
Contact info
Fanatics International Unit 61 Stakehill Industrial Estate Touchet Hall Road Middleton, M24 2FL, Manchester, United Kingdom
- +44 (0) 333 331 2071
- customer.service@fanatics-intl.com
- www.fanatics.es
4.0
Great
450 reviews
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Happy with the purchase
I didn't know the store, but I was pleasantly surprised. They had a great offer, and it arrived on time and in perfect condition.
13 April 2026
Super fast shipping to Spain
Super fast shipping to Spain. Antway, still wondering about the common said poor quality of the print and clothes in general but will see by my own in the future and they offer return without problem and that's why I'm not offering 5-stars but also because of the poor quality of the previous purchase and size (XL in Europe is smaller than an American XL). This time I chose the other hoodie model.
Finally, please improve your quality.
7 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Price of ítems refund
6 April 2026
Reply from Fanatics Spain
Hello Santi, Thanks for reaching out - I’m happy to help with this. I hope you're doing well. I've looked into your concern, and I'm sorry to hear that this is happening to you. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
Orders take a long time to arrive
Orders take a long time to arrive; I'm still waiting for two packages after a month, and the quality, in my opinion, doesn't match the price. I don't think I'll ever buy from them again.
30 March 2026
Reply from Fanatics Spain
Hello Luis,
Thank you for sharing your concerns, and I'm sorry we let you down. I located your order and reviewed the tracking details. To ensure we make this right, I reached out using the provided contact information. I look forward to your response at your earliest convenience. Best, Madison
The size I ordered was too big
The size I ordered was too big so I messaged you at the time and asked if I could return to you an get size 2XL instead.
Sadly you did not bother to reply to my email.
5 September 2025
Reply from Fanatics Spain
Hello Anthony, thank you for reaching out to us. We’re sorry for any confusion, but we don’t seem to have a record of your previous email. We completely understand how frustrating that can be and want to help resolve your issue as quickly as possible. To exchange this item for a different one, you may return it for a refund and order the size or item you prefer. I hope that my actions will help in finding an appropriate solution as soon as possible. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna
Reply from Fanatics Spain
Dear Manuel, we are very sorry that you have not yet received your refund for your return; we fully understand how frustrating this situation can be. As the return was not processed through our portal, could you please send us the tracking number and the name of the carrier you used to send it? With this information, we will be able to review it as soon as possible and help you resolve the issue as quickly as possible. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna
Reply from Fanatics Spain
Dear Es, we are very sorry that the item did not meet your expectations. I have contacted you by email to offer further assistance. I hope that my actions will help to find a satisfactory solution for you. Warm regards, Adrianna
Great experience.
27 November 2025
I want to purchase sports trading cards…
I want to purchase sports trading cards and you don't have enough to choose from. Other than that, it's great...
25 November 2025
Reply from Fanatics Spain
Hello Frank, thank you very much for your comment and your positive words about our shop. We are very sorry that you did not find enough sports cards to choose from. We understand how frustrating this can be, and we want you to know that we are working to expand our selection and offer more variety to our customers. I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna
The delivery person went above and…
The delivery person went above and beyond just for us to get our parcel despite the problems.
3 April 2025
Easy check out process and they…
Easy check out process and they delivered a lot earlier than expected.
2 January 2025
Returns and changes
Envie un mail para la devolucion hace dias y no he recibido contestacion. I sent an email but after much than 10 days they don't response. They charge 15 € for a size change, it is to much.
2 January 2025
Reply from Fanatics Spain
Estimado David, su satisfacción es nuestra principal prioridad y haremos todo lo posible para resolver este asunto. Espero que mis acciones ayuden a encontrar una solución adecuada lo antes posible. Estamos a su disposición para cualquier ayuda que necesite. Me he puesto en contacto con usted por correo electrónico para ofrecerle asistencia adicional. Saludos, Adrianna
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