My order was never delivered and I…
My order was never delivered and I received no reply from customer service
31 January 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.2
Average
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good quality end-product, however slow and quiet
A good quality end-product, everything you'd want out of it being embroidered badges, quality prints where applicable, all the details, the right colours and everything. The only way I'd be able to tell it wasn't exactly the real deal is the fabric is ever so slightly different from the actual used fabric.
They are quite slow (which I think comes with the service) as I believe they are made to order, and my only real point of criticism would be the lack of communication or a good quality package tracking service/clarity of how it will be delivered.
I did not know until the day it was delivered that it was handed over to the nearest post office for me to collect pending a small customs fee. The app service they were using to share the tracking info with me was not even clear the jersey had even arrived in my country, and since my original order confirmation, I had only received one email noting the delay, so I can see how people may be sceptical and suspicious.
Nonetheless, I received a good quality product by the end of the process so I therefore cannot fault them too much.
(** I ordered a Springbok World Cup Jersey)
13 August 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.