I wish to check these reviews before. Absolutely disgusting customer service. I bought a PERSONALIZED THONG for my girlfriend. I filled the space with the name I wanted and proceeded to payment. My f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They take your money quickly enough, then when the product is not as described (despite the fact they have a refund/returns policy) it is like grappling with smoke trying to get a refund or a return o... See more
Do not believe these fake positive reviews as Fansfav.com is part of the same company as millybribal.org. I know how bad they are as I dealt with Millybridal.org unfortunately but after trying to deal... See more
Company replied
We love your website it is amazing to be able to browse through hundreds of amazing, beautiful dresses, choose what you want, have it custom made and shipped to you so quickly, packaged beautifully! M... See more
Company details
Information provided by various external sources
Who Are We FansFavs has been around since 2007, and has now become one of the most acclaimed online stores for teen prom and special occasion fashions. We are dedicated to providing the most cutting-edge fashion with some of the lowest prices in the entire industry. Products on FansFavs are being updated faster than most of its competitors, catering to the tastes of different customers. Our fashion team, searches multiple markets to bring only the newest and hottest looks for prom to FansFavs. In addition, we offer a range of homecoming, graduation, sweet 16 and evening dresses. We proudly carry more dresses than any other online retailer and offer you the largest selection on one website so you can find the perfect dress for every event. FansFavs's team draws on rich experience and great passion on providing fashionable perfect dresses for women from the ages of 18-28. Mission We are here to make memories that last a lifetime. We are here to help women feel confident, beautiful and look the best they can on their special night. At Studio FansFavs we understand that these significant nights represent so many memories and it's these nights that will never be forgetten. We want you to make it a night to remember, and for all the right reasons. With us we want you to find the dress of your dreams. FansFavs Girl She is the girl that wants all eyes on her and for all the right reasons.She wants to look sexy and confident whilst maintaining every bit of class and sophistication. She wants to feel comfortable and she wants to have fun.She doesn't let a dress overpower her. A FansFavs Girl's dress empowers her, and compliments her every curve, and every bit of her personality. She admires and recognizes quality and appreciates luxury. A FansFavs Girl looks for something fashion forward, yet classic and timeless. We Are The Best With the innovation from our design department, the wealth of experience from our purchasing department and supplier chain, FansFavs wants to make sure it’s the place where creativity is rewarded and full potential is realized. Our employees enjoy the excitement of developing new products and providing quality service. We guarantee efficient and quality products for our customers. FansFavs is committed to the satisfaction of every customer, which is why we have a knowledgeable in-house customer service team ready to offer any help you may need. We know that your dress is important to you, so we ensure that each dress is handled with care and arrives from our warehouse in style! We work hard to make FansFavs a safe and fun shopping destination. It's important to feel safe while shopping online, which is why we secure your personal information with 256 bit SSL secure connection, and will never sell your contact information. For your convenience, we happily accept Paypal and all major credit.
Contact info
United States
- www.fansfavs.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This dress fit perfectly.
We were worried the dress would not arrive in time, but it arrived just as promised. The color on the website was accurate. It is truly one of the most beautiful dresses I have ever seen. I absolutely recommend the custom sizing. My daughter is very short and very large busted, nothing ever fits right. This dress fit perfectly. Way to go FansFavs. I will always buy my formal wear here.
What a beautiful dress!
We love your website it is amazing to be able to browse through hundreds of amazing, beautiful dresses, choose what you want, have it custom made and shipped to you so quickly, packaged beautifully! My daughter had visualised what dress she wanted for her ball and found it on your site. She is tiny so we required custom fit and it was so easy. She loves her dress and we highly recommend your website.
pretty dress!
Very pretty dress! I really love this, every single bead is just like the picture. I've waited a bit too long for it, but Im still very happy with the dress. It fits good, and I expected it to fall off because its strapless but it stays perfectly in place. I bought it in the colour royal blue.
Making me feel like a QUEEN
I tried it on and it was PERFECT!!!!! Thank you for excellent services and for making me feel like a QUEEN. FansFavs will always be my first choice whenever I need to wear something special and beautiful!!!!!
Beautiful fabric
It was my first purchase and it will not be the last one. The dress corresponds perfectly to the description. Custom-made, taken care of in every detail. Beautiful fabric. Super satisfied with the timing, in 3 weeks purchased and worn.
Do not believe these fake positive…
Do not believe these fake positive reviews as Fansfav.com is part of the same company as millybribal.org. I know how bad they are as I dealt with Millybridal.org unfortunately but after trying to deal with a very evasive customer service I went direct to Paypal and thankfully today they refunded me the full amount of £188.08

Reply from Fansfavs
beautul dress
The dress is beautiful but it's not hug fitting but we ordered half size bigger to be on the safe side my problem is you can see the elastic on the sleeves and the zipper is always hard to zip. Overall pleased. We can take it to get tailored. Thanks a lot for getting it done so i can have it ready by the end of the month. Will recommend to my friends.
The dress looks exactly like the decription
I was really skeptical about buying a dress online but after reading the reviews I decided to order this dress in dusty rose. The dress looks exactly like the description, it's a beautiful dress. Got a lot of compliments, the dress was very well made. The dress does run small so I would recommend to either get it custom made or order one size bigger just in case. Customer service was also great. Will definitely recommend this site and buy from here again
It's exactly the same as in the photos on here.
My dress arrived today and I could not be happier. I absolutely love it, everything about it is amazing. The feel, the look the material, the fit. Absolutely everything. Thank you so much, my day is going to be even more beautiful now that I have this dress. It's exactly the same as in the photos on here if not better. Thank you so much.
The quality is great and the price was amazing...
Love my dress, ordered a size 24 since that is what fit me at other local stores, the only thing I have to do it is get it altered for length, I knew that when I ordered it so it's not a big thing.
The quality is great and the price was amazing... I love FansFavs and recommend it all the time when friends are looking for dress's... If you don't shop here......you are paying too much else where....this is surely a great place to buy your dress.....
Ordered this dress in red for my granddaughters graduation.
Ordered this dress in red for my granddaughters graduation, in a standard size 8, it arrived today just over 4 weeks since we ordered it. Fits perfectly and she loves it. Thank you very much, will definitely purchase again. I have only seen a photo so can't wait to see her in it at the graduation.
This was my first shopping experience on the site but not my last.
I ordered this dress in Lilac for my sister inlaw's prom this weekend and both quality and color was exactly what I pictured, so I was very pleased. Also I used the chat function and found it very helpful. Great service. This was my first shopping experience on the site but not my last.
Super happy with this purchase.
This dress is great! I got mine custom fitted so it took around 4 weeks to prepare. What I really love was how the dress got here within 6 days of it being shipped out. It fits perfectly and the adjustable straps really is the icing on top. Great dress and great company definitely would recommend.
the color was exactly as shown
We purchased this dress for prom. We chose the custom made option. I submitted my measurements and the dress arrived in just a few weeks. I️t fit perfectly, the color was exactly as shown. So many complements on this dress!!! Thank you FansFavs for a great experience.
I got it in white and it looked stunning.
Searched forever for the perfect dress and this gown did not disappoint!!! I got it in white and it looked stunning and complimented me perfectly! I liked how it was different from all the others, it flowed and fit beautifully . I felt like a princess, I wish I could wear this dress everyday.
The fabrics feel so luxurious.
I just received my prom dress, and it is just absolutely Gorgeous! Looking at the pictures on the Web page, I couldn't quite clearly see what the details looked, but now receiving it, all I can say is I just LOVE it! The dress is made with care, and the fabrics feel so luxurious, of which I was a bit skeptical when ordering. The dress looks and feels, and also is made of better quality than some of the dressed in our local prom dress shops. And also the delivery of the dress was very fast.
Solid purchase
Solid purchase. I was really skeptical about ordering a formal dress online, due to the fact I would have to have it altered regardless. The dress fit almost perfect, the material and really the over all appearance was perfect! FansFavs will definitely be my got to dress shop from now on! I ordered a size 2, I am 5'2, with a 32in bust, I only had to have the dress taken in about a quarter inch and shortened about an inch.
No regrets.
I love it..Actually everybody at my PROM did!!! I am a huge fan and costumer of FansFavs i will always recommend this website to anybody!! Fast shipping, good quality, lovely customer service, even though is a online store you should trust them 100%. I always order my dresses here!!! No regrets.
thanks a lot FansFavs.
The dress is of a superior quality however I did not expect it to be so high, cause the price for such a great prom dress is really unreal! lol and i love their good customer service indeed. i am so happy with my purchase from FansFavs, will order from you again in the future . thanks a lot FansFavs.
I ordered it in royal blue and they are just amazing!!!!
I have just received my order of this dress. I ordered it in royal blue and they are just amazing!!!! Absolutely love them and they are so well made. Can't wait to order the next two, am so delighted with these dresses, they are just beautiful, thank you FansFavs, everyone will look amazing at our prom. Thanks so much!! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







