Our home was paid for. We took a reverse mortgage for some home repairs. In October 2018, we received $9,400.00. This is the total amount of cash we have received.. period except a yearly deduction of... See more
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Due to the recent passing of my aunt instead of asking for the only amount that she ACTUALLY took they want the whole line of credit! They also don't forward mail so how is someone from another state... See more
Well unless your home is worth $200,000 or more, don't bother contacting this company because they could care less about you. Their CEO lives in a multimillion dollar mansion and doesn't want to be bo... See more
Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few thi... See more
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Company details
Written by the company
NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest
Contact info
8023 East 63rd Place, Suite 700 , 74133, Tulsa, OK, United States
- 855-421-4745
- contact@fareverse.com
- www.fareverse.com
2.2
Poor
619 reviews
Hasn’t replied to negative reviews
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Barbara helped a great deal along the…
Barbara helped a great deal along the way to obtaining the Refinance. She was very communicative about the process and I appreciated her help.
21 May 2022
Reply from Finance of America Reverse
Hi Dorothy,
Thank you for the review! We are delighted to hear that you felt supported by Barbara throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
You won't be disappointed!
Before we decided to do a Reverse Mortgage we did lot of research. Once we felt comfortable enough to proceed we then started looking into companies. Finance of America Reverse impressed us immediately, especially Senior Reverse Mortgage Consultant, Scott Zmikly. He is extremely knowledgeable, patient, responsive, etc., and we always felt that he was acting with our best interests in mind, right through closing. We strongly, and without hesitation, recommend Finance of America Reverse!
21 May 2022
Reply from Finance of America Reverse
Hi Frank,
Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Thank you
Thank you. All due respect, this is the 3rd review conducted either via emailor phone conversations. My experience with Finance of America was amazing & all made possible with the step-by-step guidance from Nicole Blane. She was extraordinary!!
21 May 2022
Reply from Finance of America Reverse
Hi Karen,
We sincerely appreciate all of the positive reviews you have left about FAR! Again, we are happy Nicole was able to assist you in achieving your financial goals.
19130 Osceola Road Apple Valley Ca
Mr Nielsen was out standing in making the whole process pleasant and rewarding
.
21 May 2022
Reply from Finance of America Reverse
Hi Carl,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Please reach out if there is anything we can do for you in the future.
Communication was only issue
I realize that they market was quite busy, but every step took a week or more, it was frustrating. Better communication would have relieved some of the frustration.
Over all, though, everything ended up well, we're happy we did it.
The person we dealt with directly wa able to answer all of our questions, and guide us through.
21 May 2022
Reply from Finance of America Reverse
Hi Keith,
I’m sorry to hear the communication you experienced wasn’t what you were hoping for. We’re committed to giving a better experience at FAR and we strive to make our customers feel well informed and supported through the process. Please reach out if there is anything we can do for you in the future.
Nicole was outstanding as usual!!
21 May 2022
Reply from Finance of America Reverse
Hi Patricia,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Please reach out if there is anything we can do for you in the future.
All aspects of process were carefully…
All aspects of process were carefully guided by my primary contact. However the process was very slow from fast start to snail finish. Paperwork and consultations were rgular and timely but aprasials were expensive and slow to get. Reverse financing was frustratingly slow taking six months to finish.
21 May 2022
Reply from Finance of America Reverse
Hi Charles,
Thank you for taking the time to leave a review about your experience. We appreciate your patience during the refi journey and are happy to hear that you were able to achieve your goals with FAR. Please reach out if there is anything we can do for you in the future.
Excellent Coaching by my Loan Officer…
Excellent Coaching by my Loan Officer Ryan Wall. He came through with an alternate option when our first choice was eliminated due to the Fed's action on Interest Rates. He promised and delivered more!!!
21 May 2022
Reply from Finance of America Reverse
Hi Klaus,
Thank you for taking the time to leave a review about your experience! I'm delighted to hear that Ryan was able to assist you in achieving your financial goals while keeping you informed.
all I wanted was a reduction in…
all I wanted was a reduction in interest. I was promised no closing cost. $2000.
my loan balance went from appropriate $330,000 to almost $400,000.
lies and deception.
20 May 2022
Reply from Finance of America Reverse
Hi Mark,
We are not able to discuss loan information in a public forum. Our goal is to provide the best experience, and we’re sorry we failed to meet your expectations. Please reach out to Reviews@far.com so we can help resolve the issues.
All involved in this process were…
All involved in this process were professional, knowledgeable and courteous.
A special person is Jason Chambers....always there and helpfull.
20 May 2022
Reply from Finance of America Reverse
Hi Clyde,
We are delighted to hear that you felt supported by Jason throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Superb experience
Superb experience. Loan officer Ali Tofighi is extremely capable, knowledgeable and a delight to work with.
20 May 2022
Reply from Finance of America Reverse
Hi Barbara,
Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Although we made the original call to…
Although we made the original call to start the reverse mortgage I was not totally sold on doing it yet. Working with Scott Zmikly Who must have a lot of understanding and patience; we decided to go with the reverse mortgage. We contacted him many times and he had the answers we needed To put our minds at ease no matter what time of the day. I give you five stars for his knowledge and his ability
20 May 2022
Reply from Finance of America Reverse
Hi Jim,
Thank you for the review! Scott is a great asset to our team and I'm delighted to hear that he was able to help you achieve your goals while keeping you informed. Please let us know if there is anything further we can do for you.
I am very happy with the service that I…outstandng
I am very happy with the service that I received in applying for the reverse mortgage. The loan originator, Dana Leigh was very helpful and knowledgeable. I've been on the website several times. Also very helpful.
20 May 2022
Reply from Finance of America Reverse
Hi David,
We are delighted to hear that you felt supported by Dana throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
I would use this company again.
The process of obtaining the reverse mortgage was handled well. The best part of the process was dealing with Shelby Cissell. She knew her job well, and has excellent people skills. She maintained in contact with me through the whole thing, and was helpful and friendly.
20 May 2022
Reply from Finance of America Reverse
Hi Valerie,
Thank you for taking the time to leave a review about your experience! We are delighted to hear that you felt supported by Shelby throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Great caring service.
20 May 2022
Reply from Finance of America Reverse
Hi Ruth,
Thank you for the review! I'm so delighted to hear that somebody was able to keep you informed throughout the process of achieving your goals.
Please let us know if there is anything further we can do for you.
Taylor
Taylor, our FAR representative, is outstanding. He has helped us through an initial mortgage and two refinances. Always prompt, communicative, and thorough.
20 May 2022
Reply from Finance of America Reverse
Hi John and Karelle,
We are delighted to hear that you felt supported by Taylor throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
The only reason I gave you 4 stars is…
The only reason I gave you 4 stars is because was not informed that we could not access our LOC for approx. 2 to 3 weeks. I am 83 therefore, that information was important to me. I will say I did get the money after 1 week or so of closing. My contact Ali was very nice to work with. Other than the above stmt. I give Ali a "10". Barbara Kay Breeling
20 May 2022
Reply from Finance of America Reverse
Hi Barbara,
Thank you for taking the time to leave a review about your experience! I will be sure to pass on your feedback to our team members here, and we will work hard to ensure that we maintain transparency going forward.
I'm happy to hear Ali was able to assist you in achieving your goals. Please let us know if there is anything further we can do for you.
Our experience was
Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few things better which might have saved us a little time in the process, but she left FAR and a new loan officer took over. He picked up the transaction in the middle and did a great job, allowing for timely closing before rate lock expiration. Overall FAR showed us a professional and efficient experience.
20 May 2022
Reply from Finance of America Reverse
Hi Therese,
Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Everything was fine.
20 May 2022
Reply from Finance of America Reverse
Hi Edd,
We appreciate your feedback and are so happy to hear that your experience was fantastic!
Absolutely HORRIBLE this time
Absolutely HORRIBLE this time. Last time was find. Do not use Taylor Williams in Indianapolis for anything…
20 May 2022
Reply from Finance of America Reverse
Thank you for taking the time to review our services, Tim. I am sorry to hear that your experience was less than desirable and that we were not able to meet your needs. We take pride in providing a professional service and would like to ensure this is reflected in all our interactions with customers. If there are any specific details about your application or the process you would like us to investigate, please let me know so that we can make sure these issues do not happen again.
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