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Farmeci.com Reviews 

1,626
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 712 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the extremely smooth website navigation that makes online ordering very simple. People note that the overall service is efficient, reliable, and especially helpful when needing quick access to necessary medication. However, some customers also noted frustrating problems with order charges, such as unexpected cancellation fees or denied refund requests. A few reviewers experienced notable delivery delays or difficulties receiving their correct medication items as originally requested. These consumers expressed disappointment with how these specific transactional issues were handled by the support team.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt delivery, thorough medical checks, and an... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick dispatch,... See more

Order

Reviewers express mixed feelings regarding the order process, with many highlighting an easy-to-navigate... See more

Product

Reviewers highlight ambiguous experiences regarding the product, as while many consumers praised the... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the quick delivery and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This online pharmacy are absolutely fantastic, I ordered from them every few months because the sleeping tablets I use are not here in Scotland, and I also use them if I need extra medication for long... See more

Company replied

Rated 5 out of 5 stars

My skin condition was getting worse by the day, but I couldn't seem to resolve it. After a consultation from Farmeci and the appropriate medication prescribed, I can see results, and my condition look... See more

Company replied

Rated 5 out of 5 stars

I use Farmeci for my GLP1 medication. They are competitively priced and offer a quick service. You can arrange to speak with a pharmacist if you want to each monthly check in. Each email following del... See more

Company replied

Rated 5 out of 5 stars

This is the first time that I used Farmeci.com. When dealing with meds, the number one criteria is efficacy. Based on what I received, I know that my cream is legitimate. They also require you comp... See more

Company replied


Company details

  1. #78 of 115 best companies in Online Pharmacy

About Farmeci.com

Written by the company

Welcome to Farmeci, your reliable online healthcare platform for prescription and medicine services in the UK.

At Farmeci, we believe healthcare should be accessible and convenient for everyone. Through our platform, you can consult with licensed medical professionals and get prescriptions delivered to your doorstep, dispensed via our GPhC registered pharmacy partners.

Our team of experienced pharmacists and healthcare professionals is dedicated to providing high-quality care, because your health is our priority.

Our mission is to make healthcare more affordable and accessible, without compromising on quality or safety. With our online prescribing and medicine service, you can:

  • Skip the hassle of waiting in long pharmacy queues
  • Get a convenient alternative when a GP appointment isn't immediately available
  • Consult with our medical professionals from the comfort of home
  • Receive your prescriptions and medications in good time

We take your privacy and security seriously, with robust measures in place to keep your personal data safe.

Our platform is easy to use, and our customer support team is always on hand to help with any questions.

We're committed to helping you lead a healthy and fulfilling life.

Start Now

Written by the company

You Health, Delivered
Farmeci is a UK-based online pharmacy providing prescription treatments and healthcare services delivered to your door. Get the healthcare you deserve, without the wait. Access licensed prescribers from home, with treatments spanning weight loss, women's health, men's health, and everyday prescriptions, all backed by GPHC-registered clinicians. Join thousands of patients who've taken control of their health with fast, safe, and regulated online care.
Prescription treatments prescribers
Get clinically approved medication tailored to your needs, prescribed by our expert team.
Licensed prescribers
Speak with a licensed UK prescriber who takes the time to truly understand your health.
Discreet Delivery
Receive your medication at home, packaged safely and delivered straight to your door.
Ongoing clinical support
Stay connected with our clinical team throughout your treatment, every step of the way.

Discreet Delivery

Safe, regulated & always on your side

Your privacy matters to us, which is why all orders are sent in plain, unbranded packaging, with no reference to Farmeci or the treatment inside. There are no logos, no company names, and no indication of contents on the outside of the parcel, so you can order with complete confidence. We're committed to your safety, your privacy, and your results, from your first consultation to your last delivery.

Contact info

Promotion box for Farmeci.com

Explore weight loss treatments

Clinically proven treatments. Prescribed by UK experts.

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,626)

710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service

Simple website, quick decision making and fast service.

12 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Karen,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars
Farmeci.com logo

Reply from Farmeci.com

Dear Ann,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Bushra
Customer Support Team

Rated 5 out of 5 stars

Excellent service

Excellent service

11 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Clare,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Weight loss

Made an order from them, received my order within about 3 days,they kept me updated all the way even sent instructions of how to use great service.would truly recommend.

10 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Karen,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Order easily placed

Order easily placed , arrived very quickly , no problems whatsoever would definitely recommend

27 July 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Sharon,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Bushra
Customer Support Team

Rated 5 out of 5 stars

Great service very helpful thanks 😊

Great service very helpful thanks 😊

10 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Lesley,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Lehas
Customer Support Team

Rated 1 out of 5 stars

Very bad experience!

Very bad experience! I ordered some sleeping pills and was kept waiting the entire day until I received an email at 4.30pm saying that my purchase had been declined by the clinician. No reason was given and I was never contacted by the clinician. They are charging me £5 for nothing and delaying my refund by 10 days. This is absolutely terrible service!! A total scam operation.

17 August 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Thank you for your review. Please note that you were provided a reason on the direct communication chat on your order. In addition, you were informed on the questionnaire that "Please note that if you have not undertaken CBT-I, or there is no clinical reason why it cannot be attempted, you may not meet the criteria for this treatment." As you had not undertaken a prior treatment you were not eligible for the medication.

Also please note that it up to your bank how fast they provide the funds back to you. We refunded the order today and the speed of return of the funds depends on your own bank unfortunately.

Rated 5 out of 5 stars
Farmeci.com logo

Reply from Farmeci.com

Dear Mr Price,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Alrist
Customer Support Team

Rated 1 out of 5 stars

Worst company ever

I ordered mounjaro and it never arrived. I rang Farmeci every day but no one answers the phone. I sent 5 messages to their “support” email and only got one reply, saying they could do nothing. I asked for a refund and they never answered me. I am completely left stranded. This company is a scam! Do NOT buy anything from them.

17 August 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Hi Adrian,

We are sorry about the issues you have faced with the service. Can you let me know your order number so we can look into this urgently for you?

[edit] We have requested your order number however you seem to be refusing to provide one to prove you have an order with us?

[edit 2] Following your refusal to provide an order number we will end this support chat request.

Best
Support

Rated 1 out of 5 stars

This is the worst online pharmacy I…

This is the worst online pharmacy I have used, they have taken my money and it’s been over 10 days since I placed my order, I have raised that it has not arrived and asked for updates but there has been no acknowledgement of this at all. They say dispatch within 3-5 days - this has not happened. Very very disappointed, I will not be using them again - stick to the better known ones like medexpress etc. I doubt I will get my money back and I am now doubting that I will receive the medication.

EDIT - Lovely passive aggressive answer from the customer services team below too. Order number 117574. Perhaps check your emails as I have emailed asking for a response.

EDIT 2 - I emailed 13/08 where part of my email was responded to, no acknowledgement of my order query I then followed up 16/08 and 17/08 and yes you have just replied following this review I left.
I think you should also revert to your original reply to me stating I was ‘refusing to provide an order number to prove I really had an order’ - this would give customers a much better idea of the customer services team they are dealing with, it took me leaving a bad review to be responded to. Still the worst online pharmacy out there, by a long shot.

17 August 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Dear Sian,

We are very sorry about your delay. We cannot find an order with your name on it, can you please let us know your order number so we can urgently look into this?

[edit] Thank you for your order number. We can see that your order was placed on the afternoon of 7 August and it was dispatched on 10 August. You were sent an email of dispatch with tracking on 10 August. We note that you emailed us on 16 August that the Royal Mail tracking was not moving and we responded to you earlier today that your order is being resent and provided you with a tracking number.

We are sorry for any inconvenience caused by the delivery carrier.

I hope the team has helped deal with this issue sufficiently and good luck with your treatment!

[edit]
Sorry i have just seen the lower part of your email on the 13th, as you had split the emai queries in two i missed that also! Appologies.
With regards to our response, we have been receiving several reviews with no order number or any provided so we are chasing these so we can ensure a full resolution to any issues.
Also please note that we responded to your email (at 9.45am) before you provided your order number on this review (at 10.02am), rather than your review prompting an answer.

Best
Support Team

Rated 5 out of 5 stars

Very good service

7 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Mrs Carole,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Afreen
Customer Support Team

Rated 4 out of 5 stars

Good service /Delivery Service

Good service and Delivery Service

23 July 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Femi,

Thank you so much for taking the time to leave us a 4-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Bushra
Customer Support Team

Rated 5 out of 5 stars
Farmeci.com logo

Reply from Farmeci.com

Dear Catherine,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Quick service very easy to order

Quick service very easy to order, arrived very quickly.
Would recommend!!

23 July 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Karen,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Browyn
Customer Support Team

Rated 5 out of 5 stars

Great service

Great service. Very quick

22 July 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Customer,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Mariel
Customer Support Team

Rated 5 out of 5 stars

Speedy and reliable.


Speedy and reliable.

5 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Denise,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Esmée
Customer Support Team

Rated 5 out of 5 stars

Swift and helpful

4 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Glenda,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Melanie
Customer Support Team

Rated 5 out of 5 stars

Great service with excellent

Great service with excellent, speedy correspondence.

4 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear KN,

Thank you so much for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Darshan
Customer Support Team

Rated 4 out of 5 stars

good experience

good experience, just expensive postage

4 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Phillips,

Thank you so much for taking the time to leave us a 4-star review!

We are delighted to hear that you had a positive experience with Farmeci. Your kind feedback means a great deal to our team and is greatly appreciated.

Thank you again for choosing Farmeci and for your support. We look forward to assisting you again in the future!

Kind regards,

Darshan
Customer Support Team

Rated 1 out of 5 stars

Paid for next day service but tablets…

Paid for next day service but tablets took three days to come after having to phone twice to chase them. Very poor service when someone is ill.

4 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Evelyn,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

Your order was placed over the weekend, when our pharmacy is closed, and unfortunately we experienced a backlog of weekend orders which caused a delay in dispatch. We appreciate that this was frustrating, especially as you also had to contact us to chase the order, and we sincerely apologise for the inconvenience caused.

For clarity, the delivery service selected was Tracked 24, which refers to delivery within 24 hours after clinical approval and dispatch; it does not guarantee next-day delivery from the time the order is placed.

That said, we completely understand your disappointment and appreciate your feedback. We are continually reviewing our processes to improve the service we provide.

If you would like to discuss your order further, please contact us directly and we will be happy to assist.

Warm regards,

Darshan
Customer Support Team

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