I'd paid extra to have 3 inner tubes delivered in 48 hours, but they weren't despatched for 3 days. When they arrived, two were the wrong size. However, Farming Parts did their best to correct this a... See more
Company replied
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See what reviewers are saying
15 days after placing the order, my part has arrived. I have, in the meantime, had to pay a contractor to finish this piece of work. Have upped the star rating here, as I have received the part and th... See more
Company replied
Excellent service, todays order as always arrived safely and in perfect condition, used many times and totally recommend you to do the same. Great items always delivered on time... even last minute C... See more
Company replied
The quality of the Fendt t-shirt that we bought is excellent. Communication from the seller was good. The only potential negative point was the slowish delivery but we ordered in plenty of time so ver... See more
Company replied
Company details
- Tractor repair shop
- Agricultural Organisation
- Agricultural service
- Farm equipment supplier
- Farm shop
- Tractor dealer
Written by the company
Farming Parts are the UKs Largest Tractor and Machinery Parts store. Stocking genuine Massey Ferguson, Fendt & Valtra parts, spares and merchandise. We also stock the highest quality aftermarket parts for the worlds biggest tractor brands.
Contact info
24-26 Market street, BT536EB, Ballymoney, United Kingdom
- 02827663324
- info@farmingparts.com
- www.farmingparts.com
4.4
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality and service 👏
19 August 2022
Reply from Farming Parts
Hi Tom,
Thank you for taking the time to leave us a review. We are delighted to here you were happy with the service provided. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Two separate orders, two separate disappointments
I have only used this company for two separate orders and on both occasions I have been disappointed. After the failure with my first order earlier this year, they were courteous with their communications with me so I decided to give them the benefit of the doubt and try them again.
This time I ordered a pair of boots from a full range of sizes that were all shown as in stock and at a fair price. Great I thought, I'll risk another order.
One working day later my order was cancelled and I received an email stating that they had cancelled it because they only had one pair of size 12 in stock.
They were again courteous in their email but nonetheless this time seem to not maintain their web pages regularly.
16 August 2022
Unprompted review
Reply from Farming Parts
Hi Jonathan,
I hope you are well and thank you for taking the time to leave us a review.
We are extremely sorry for a second inconvenience with an order with us. Unfortunately for a short period of time our system set all of our products to available, even those that are out of stock. This situation is now resolved.
We refunded your order as soon as we were aware of the problem to ensure you were caused as little inconvenience as possible.
We are sincerely sorry for the inconvenience caused and thank you for choosing to shop with us again.
A member of our management team will contact you to ensure this doesn't happen again as we are disappointed you have been let down.
We look forward to hearing back from you
Kind Regards,
Farming Parts
Good fast delivery
16 August 2022
Reply from Farming Parts
Hi Helen,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided including the delivery times. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Reply from Farming Parts
Hi Robert,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Excellent service
15 August 2022
Reply from Farming Parts
Hi David,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Well priced
Well priced, quick delivery and an easy to use website to find the part your looking for.
15 August 2022
Reply from Farming Parts
Hi Sean,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided including price, delivery and ease of use of the website. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Reply from Farming Parts
Hi Stevan,
I hope you are well
Since this review we have been looking into this for you. The courier tried to delivery this to the postcode provided and could not find exact address. They citied that when a delivery was attempted the people at the address were not aware of the name on the order. We have since rectified this and sent out another parcel on Friday which should arrive with you soon. Any problems please let us know at info@farmingparts.com
We look forward to working with you again in the future
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Very good service.
11 August 2022
Reply from Farming Parts
Hi Margret,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Reply from Farming Parts
Hi Kenneth,
**Update 3**
Hi Kenneth,
We are unable to cancel or remove reviews as Trustpilot is a trustworthy source of feedback which relies solely on customer reviews. If you would like to remove the review there should be an option on the review where you can change the star rating, edit the review or remove it entirely.
We hope this helps. If there is anything else we can do to help please contact info@farmingparts.com
Kind Regards,
Farming Parts
***
**Update**
We have sent an email directly also. Please check your junk/spam folder
**
**Update 2**
Hi Kenneth,
Thank you for getting back to us.
As per our terms & conditions in some instances we have to contact the customer for additional shipping costs once the item has been weighed and packaged. We shop around for best price and contact the customer to see if they are happy to proceed otherwise we can offer a full refund. It is an anomaly when we have to do this as we try our best to cover additional shipping costs.
The main cost on your order appears to be the Canadian Import Duties which we are not responsible for. This is a cost of importing your good into Canada from the UK and we are unable to foresee these costs as they are not applied by us. This is carried out when the product reaches it's destination country.
We are sorry for any inconvenience this has caused. We will happily refund the price of the part as soon as it is returned to us.
We hope this helps
Kind Regards,
Farming Parts
Thank you for taking the time to leave us a review. We are sorry to hear you were disappointed with the service provided.
If you are importing good from Farming Parts, in the UK, to Canada duty fees may be applied to your order by Canadian customs. This is not a charge from us and it is one we are unable to foresee.
We ship to Canada multiple times a day and are yet to have feedback on customs costs so we are sorry this has caused you inconvenience.
Regarding additional shipping costs, we outline this in our terms & conditions. Again, shipping rates can fluctuate and occasionally depending on the package and location differ from the price paid at checkout due to the volumetric weight of the parcel being larger than the net weight. When this occurs we try to cover the cost or often shop around for a better rate - in this instance we found the best rate and contacted you to see if you would like to proceed or receive a full refund.
We are sorry this has caused inconvenience and that you were unhappy with the service.
If you would like to return the parcel, please do not hesitate to do so and we will get the price of the part refunded to you as soon as it arrives with us.
We will immediately contact you to discuss your concerns and explain the situation in full.
Kind Regards,
Farming Parts
Excellent service!
8 August 2022
Reply from Farming Parts
Hi Gary,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided. We look forward to working with you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Was looking for other parts and seen…
Was looking for other parts and seen these on “offer”and bought as was needing . Easy transaction via PayPal so no filling out endless forms. Parts arrived super quick to north west Scotland very quickly. Would defy use again. Thanks
6 August 2022
Reply from Farming Parts
Hi Roger,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided and look forward to working with you again in the future.
Thank you for choosing to shop with us.
Kind Regards,
Farming Parts
Great customer service
Great customer service
A personal contact
Fast and efficient
3 August 2022
Unprompted review
Reply from Farming Parts
Hi Richard,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided and we are glad we were able to sort this issue for you.
We look forward to serving you again in the future
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
It was my mistake when I discovered and farming parts sorted it for me and help me through it what to do, they were very nice about it also
Discovered it was my mistake, and farming parts were very helpful in getting it sorted fir me
24 July 2022
Reply from Farming Parts
Hi Declan,
** Update **
Order has now been received
***
Thank you for taking the time to leave us a review.
During checkout you selected bank transfer for your payment method. Due to this we are unable to process your order until the payment is received into our bank. We will contact you with information on how to do this or if you would prefer to pay using another method we can also organise this. We will contact you right away.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Excellent company to deal with 👍
24 July 2022
Reply from Farming Parts
Hi Iain,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided and look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Good quick delivery.
23 July 2022
Reply from Farming Parts
Hi Judy,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with your experience. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Fantastic business
Excellent service, website is incredible I’ll definitely return in the future :)
22 July 2022
Reply from Farming Parts
Hi Michael,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided.
We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Item ordered delivered quickly
19 July 2022
Reply from Farming Parts
Hi Stephen,
Thank you for taking the time to leave us a review. We are delighted to hear you were happy with the service provided including the delivery times. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Fantastic Farming Stuff
Excellent service, todays order as always arrived safely and in perfect condition, used many times and totally recommend you to do the same. Great items always delivered on time... even last minute Christmas presents
18 July 2022
Reply from Farming Parts
Hi,
Thank you for taking the time to leave us a review. We are delighted to hear you are consistently happy with the service provided and have chosen to shop with us on a number of occasions. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Small hiccup. Bits sorted
Was a hiccup with supply. But that was sorted out and fixed. Happy with the product.
14 July 2022
Reply from Farming Parts
Hi Rob,
** Update **
Hi Rob,
Thank you for taking the time to review us again. We really appreciate you taking the service into consideration after your initial disappointment.
We look forward to working with you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
*****
Thank you for taking the time to leave us a review.
Your order is currently being processed and will be dispatched as soon as possible. Some orders have experienced a delay due to the Bank Holiday in Northern Ireland.
We have contacted you via phone and email (please check spam/junk mail) to fully explain this issue. Please contact our customer service department on 02827663324 (Option 4) to let us know if you would like to update or amend the order.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
Reply from Farming Parts
Hi Lisa,
Thank you for taking the time to leave us a review. We are delighted you were happy with both the product and the delivery times. We look forward to serving you again in the future.
Thank you for choosing to shop with us
Kind Regards,
Farming Parts
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