Farrar & Tanner Reviews 

Arrived very quick and as ordered. Brilliant service!

Good delivery timescale and product as described.

Well priced knife set which you engraved beautifully. Easy to order, and efficient delivery which arrived on time.

Just what I was looking for. Quick and excellent service too! Highley recommend.

Great quality, great value, beautiful personalised gift. I was delighted with the music box. Very quick delivery, too. Brilliant service.

Excellent experience all round

I find your merchandise good quality at affordable prices. My 2 purchases from you have been birthday gifts and have been received with great pleasure by the recipients. So, thank you very much.

Beautiful etched gin glass for my sister-in-law’s special birthday. Arrived in good time.

Really nice nice chess pieces nice size and like the fact there made in Italy

Very quick delivery, the wooden poker set is exquisite! Thank you

We ordered glasses for our parents wedding anniversary and paid for the gift wrap service which was excellent - they were packaged so beautifully with our message handwritten on a gift tag which was a lovely touch. A quality product with quality service.

Item arrived damaged and I’m still awaiting a response email from my phone and email contact to your customer service to return & replace it!

Go a reply to this review from the company saying through my email and junk and it does not appear to they have emailed me but I am yet to find it! Checked be there. I have also followed up an email to confirm my review is genuine. I just want the item replaced but it seems to be becoming an admin task. First time I have ordered from this company and probably the last. Don't need the unnecessary hassle.

They offered me 40% off of a BROKEN item. Not even half price for if you particularly want a broken item.

Their niche in the market means you can’t get the personalised items just anywhere. So basically, I’m left without the item I chose particularly for its individual usefulness to me but because I can’t seem to find it anywhere else and the service was crap

Ordering was straight forward and choice of gifts impressive. My order arrived in perfect condition and looked even better in real life than online.

Beautiful watch arrived very quickly and surprised me by the speed of delivery. The item is very good quality and my husband, the recipient, was delighted by a lovely birthday gift.

Ordered silver T bar necklace, and it arrived two days later, fast efficient service, packaging was complete no rips or tears and pendant is beautiful, would order again from Farrar & Tanner.

Items arrived quickly, well packaged and well presented.
Very good quality

After a bad start having an item delivered with with a broken zip pull and the broken bits put inside the zipped area. I then drove to their actual store in Cheltenham to see what they could do about it as it was an anniversary gift and I needed a resolution as soon as humanly possible. After a sincere apology I was asked if a replacement would be acceptable, which I agreed to. What I wasn’t expecting was the replacement and personalisation would be done while I waited. Now that is what I call excellent customer service also a refund for gift packaging and post. Thank you so much for sorting everything out there and then. Will definitely be buying more of your items soon.

Very good quality product. Meets my expectation.

Excellent product and quick delivery thank you