fastfitz.co.uk Reviews 

283
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their overall satisfaction. Customers frequently praise the professional service, noting that staff arrive promptly, communicate clearly, and complete installations efficiently without any hassle. Many people also note the extremely competitive prices, excellent communication, and top quality products received throughout the entire process. However, some people mentioned that the service is especially convenient because expert technicians travel directly to your home for the fitting. Reviewers also noted that scheduling appointments can be easily arranged to accommodate personal schedules, making the whole experience smooth and stress-free.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, frequently highlighting punctual, friendly staff and... See more

Staff

People report positive experiences with staff, frequently highlighting their professional approach,... See more

Price

Reviewers highlight great satisfaction regarding the price, noting that quotes are very reasonable,... See more

Product

Clients share satisfaction on product quality, frequently praising the reliable tow bars and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got a quote to install detachable swan neck towbar and 13pin socket on my bmw 3 series that was nearly 40% cheaper compared to local trailer fitters. The offer sounded too good to be true. Shortly a... See more

Rated 5 out of 5 stars

Used Fastfitz ( northern) to install a tow bar to my Jaguar e pace.The fitter,Michael,arrived bang on time.He treat my car as if it was his own.Totally professional in everything he did.Couldnt fault... See more

Rated 5 out of 5 stars

Got a quote from Matt that was excellent - clearly much more expert than the several other companies I had got quotes ,from equalling the best price I had got. I was very keen to get him to do the wo... See more

Rated 5 out of 5 stars

Matt was very knowledgeable, very polite and friendly and did a really good job fitting my towbar. He was on time for the appointment and tidied everything up afterwards; very pleased indeed thank yo... See more


Company details

  1. Car accessories shop
  2. also in
  3. Auto parts shop

Written by the company

fastfitz.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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No history of asking for reviews

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4.9

All reviews

(283)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

after a bit of a hitch due to a fitters…

after a bit of a hitch due to a fitters van breaking down
the job was carried out with great care and professionalism,and for a much better price and more
convieniently than at a main dealer,all in all 11/10.
very much recomended.
(I think I have a good idea of what is good and bad in this
regard I have had cars for over 60 years)

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from a very professional and reputable company.
Quality product and great that they come to your house to fit the towbar.
Thank you very much indeed

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Amazing service, Matt was very professional and explained all he had done once completed. We have towed our caravan since and no issues so far so all good!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service - a great price and fitted at my convenience and very professional, will be recommending to friends and family. Thank you for looking after us.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

I was very impressed with the service I received, I had great communication throughout, and the actual fitting took no time at all
Overall very impressed with the whole experience

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Taken to court following botched fitting that rendered car illegal. Myriad excuses and then personal abuse.

We had a towbar fitted in late April. Four days afterwards, the car failed its MOT due a non-working reverse light. We surmised (correctly) that this was due to a botched installation, but instead were met with excuse after excuse - "it's the bulb" (it wasn't) - "it's the reverse sensor" (it wasn't.) Fastfitz sent us on various goose chases to Halfords and suggested we go to the manufacturer for a warranty repair, when in reality it was their mistake all along.

Eventually and after much back and forth, FastFitz sent a different technician who fixed the fault in about five minutes, saying "it's an easy mistake to make." This was after much wasted time and having to hire a car for five days to move ourselves and our children around. We messaged the company about this, but had our e-mails ignored for two months.

We are now suing this company for the cost of the car and the money wasted on their excuses. I would strongly counsel anyone reading this review to take their car to a local, rather than mobile service - if anything goes awry (and it does) you'll have a godawful time dealing with these lot.

Edit 1/7/26: since taking legal action, we have met with a flurry of e-mails admitting liability and offering compensation on the proviso that this review was removed. The e-mails further state "another CCJ will not matter to me"; one cannot help but wonder just how many they have, and why.

Edit 2/7/26: the company has been sending repeated e-mails demanding that this review be taken down, sent abusive memes to my personal phone number and posted a reply lying about the circumstances, resorting to ad hominem attacks and the posting of my personal information online. This doesn't bother us, per se, but it should clue any reader into the character of these people.

30 June 2026
Unprompted review
fastfitz.co.uk logo

Reply from fastfitz.co.uk

fast fitz provides a professional service in chineham and we fitted the towbar to our usual high standard.
1 week later we were alerted to an issue and the reverse lamp on the vehicle was inoperative. we quickly returned and rectified this and the customer appeared happy.
several weeks later we received an invoice for a car hire at £125 which i kindly agreed to pay. after many unanswered phone calls to and emails the customer has escalated this to the small claims court and has declined my payment and wants the courts to decide.
i have done everything humanly possible to rectify the problem but the customer appears to gain some sort of weird gratification from his actions and uses trustpilot to make life difficult for business by finding fault and has left 23 poor reviews in his miserable keyboard crusade.
basically he is the type of complex,unhappy character who is looking for a banana skin to slip on in a supermarket. this is a stupid review and nothing actually makes sense!

Rated 5 out of 5 stars

Five star service for our small baby…

Five star service for our small baby loss charity. A fantastic job, at a very, very good price for us. Tony arrived on time and completed the job quickly and efficiently. Special thanks to Matt for his support - much appreciated. THANKYOU!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Excellent communication, super quick responses, easy booking and Tony who fitted the tow bar was brilliant, on time, quick and efficient- job done! And just to top it off, excellent price… much cheaper than some of the quotes I got from local places near me!
Thank you so much 😊

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommendable

Used Fastfitz ( northern) to install a tow bar to my Jaguar e pace.The fitter,Michael,arrived bang on time.He treat my car as if it was his own.Totally professional in everything he did.Couldnt fault his work. Michael was pleasant and affible. Would highly recommend.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Matt is incredible - 100% recommend!

Matt is incredible! Such a nice guy, very professional and goes the extra mile every time! Matt went above and beyond to be accommodating and to make sure everything was perfect! Would recommend 100%!

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Michael delivered excellent job

I got a quote to install detachable swan neck towbar and 13pin socket on my bmw 3 series that was nearly 40% cheaper compared to local trailer fitters. The offer sounded too good to be true. Shortly after requesting quote from FastFitz i got contacted by Michael. He asked for £400 deposit for the parts, what sounded like a red flag for me, combined with the fact the whole job was quoted much cheaper then competitors. Michael was very responsive, throught the whole process. Long story short, Michael was very professional, responsive, showed up exactly on time, informed me upfront what he will be doing. After the job was done, he showed me a proof electrics are working, showed me how to attach/detach towbar, showed me all his changes to the car. I'm extremely happy with the whole experience.

5 December 2025
Unprompted review

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