I used Guildford garage for minor body repairs and after two weeks my Mercedes was returned in appalling condition. The interior was left filthy with dirt, dust, and debris all over the carpets, door... See more
Company replied
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Not only did they pick up the car, repair it and return it, they also found an unrelated problem left by the engineers during its last service (at the official dealer) and fixed that too! Exemplary... See more
Company replied
Excellent customer service so impressed with break down cost work involved repairing my car. Was kept updated with work being done ,with photo shots sent to me on my what’s app. Collected my car as... See more
I saw Sal at Mercedes Loughton today regarding a broken bumper. He was extremely helpful and not only assisted me in patching up the bumper temporarily to allow me to get home.. He also made... See more
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Company details
Written by the company
We have been delivering an uncompromising service to our clients for several years and are intent on continually setting a benchmark in the body shop industry. We pride ourselves on recognition we get within the industry as well as vehicle manufacturers. Every member of our accident repair team is manufacturer trained to the very highest standard. We only use genuine parts and tooling in accordance with manufacturer regulations. This enables us to offer a unique lifetime warranty for your total peace of mind.
Contact info
421 Centennial Park, WD6 3TN, Elstree, United Kingdom
- customerservice@fastlanepab.co.uk
- www.fastlanepab.co.uk
3.7
Average
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 24 hours
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Great follow up & perfect work!
It’s been quite awhile for having this company service for my bumper after our car got scratched by the other.
I thought I wrote a review but not sure where did that gone.
Many thanks to Jose for his prompt follow up. Super great communications without any complain. And the work, I was amazed when I got my car back! Flawless and clean like new!
Highly recommended!!!!
1 August 2022
Unprompted review
Just great company, with great communications.
Following a really bad insurance body work job, I insisted on getting my MB B class to be fixed by Fastlane, closely associated with MB.
What a joy was this. Personal communications, didn't even need to enquire about status - they always kept me in the loop, and if any delay - they informed me promptly. Mainly - great work, and attention to the details. Utterly happy, and thanks Chris for all your help.
24 April 2022
Unprompted review
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