Fastlocksmithlondon Reviews 

621
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 380 reviews, reviewers overwhelmingly had a great experience with this company. Clients are genuinely impressed by the incredibly fast response times during urgent lockouts, with workers arriving within just a few minutes to safely solve the urgent problem. Consumers frequently mention that the team members are exceptionally polite, reassuring, and skillful when handling emergency situations with great care. However, some customers also noted serious issues regarding unexpectedly high pricing and a frustrating lack of transparent cost explanations before starting. A few individuals experienced sudden price increases after the service began and described deeply disappointing interactions with rude staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very polite,... See more

Service

Customers consistently note positive experiences with service, highlighting fast response times and... See more

Price

Customers had ambiguous experiences with price, with some reporting fair rates and friendly service. However,... See more

Response time

Users describe positive interactions with response times, consistently highlighting fast arrival and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient, fast, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(621)

357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience with Mike quick…

Good experience with Mike quick efficient, always contact the locksmith for direct quote as the call center gives you a 49 pound starting price.
I contacted Mike and he said this lock is 100 so be wary, otherwise great experience were here in 20 minutes

Great communication from Mike

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient

The lock on my front door broke. Mike was fast, professional and extremely helpful. He immediately knew how to approach the issue and fixed it very quickly. He is the reason I didn’t miss my flight!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Bobby was very professional

Bobby was very professional, and compassionate. He tried every means to ensure our door was unlocked and we were not left outside in the cold. Thank you Bobby.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Very kind staff member!

Amazing, Bobby set out to see me immediately even though it was midnight, and called me to keep me updated, and was very kind to me when I had made a mistake with my booking.

Haven’t had to use an emergency locksmith before and hopefully won’t need them again but definitely very impressed with this company and especially Bobby, thank you so much! Xx

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Locksmith with Bobby

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast, without causing any damage, and explained everything clearly along the way. The service was friendly, efficient, and reasonably priced.

If you ever find yourself locked out, this is absolutely the person you want to call. Highly recommended!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Door unlocked in less than a minute from arrival!

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this predicament again I will most definitely be calling them again. I recommend you call them if you have any lock problem and live in the London area. Adrian was amazing he unlocked my door in a minute or from him arriving and he was on time. I'm very grateful.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Bedroom door jammed

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open within another 2 minutes, really quick service and saved us a lot of hassle. Would highly recommend if you're in trouble.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and John and get things handled.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Mike was very helpful and efficient. Would definitely recommend to anyone who wants a reliable locksmith.

4 December 2025
Unprompted review

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