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Fastlocksmithlondon Reviews 

620
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and locksmiths for being exceptionally kind, polite, and professional when handling stressful emergency situations. People also deeply appreciate the incredibly fast response times, noting that technicians arrive promptly and successfully resolve lock issues within a matter of minutes. However, some reviewers were not happy with the pricing structure, reporting unexpected price jumps and final bills that were significantly higher than the initial phone quotes. A few consumers also mentioned experiencing difficulties or dissatisfaction when questioning these excessive and unclear costs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very polite,... See more

Service

Customers consistently note positive experiences with service, highlighting fast response times and... See more

Price

Customers had ambiguous experiences with price, with some reporting fair rates and friendly service. However,... See more

Response time

Users describe positive interactions with response times, consistently highlighting fast arrival and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient, fast, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

620 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(620)

357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

SCAMMERS AND BULLY - EVIL

SCAM SCAM SCAM!!!!!!!! If you’ve come on here to report a scam and 1* review please keep leaving them. I’ve come back to this page nearly a year later to find whilst there’s hundreds more reviews of people being scammed they’ve outnumbered them with fake good reviews. SCAM!!!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

John was amazing

John was amazing. He came promptly with ETA updates. He got my door open and replaced my lock quickly. He was exceptionally kind regarding the cost.
A real gentleman. Thank you so much.
I would highly recommend him.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

The locksmith will scam you

The locksmith will charge you 1-2 pounds more, even though all he did was open the door with a card they are scammers and do this to multiple people from what I have read

5 February 2026
Unprompted review

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