Acting on behalf of Rowan Rose solicitors. Been communicating for 7 months now (when they reply). Am no better off than I originally was
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See what reviewers are saying
My answer to this is simple - Because you demonstrate that you care that the PPI refund that is owed to customers are refunded. FastTrack Claim was relentless in their effort to see that I receive my... See more
Company replied
Unable to contact this company via the email supplied on their web page. Would like to retract the enquiry I submitted however there seems to be no way of contacting them via email. This has not fille... See more
Company replied
I gave 4 starts as I am still waiting for the outcome of the claim. However the rest 4 starts as system gives full support, the fact we receive a reminder we feel empowered, it is also easy and quick... See more
Company replied
Company details
Written by the company
Check & Claim back PPI after the deadline using the legal route
Contact info
United Kingdom
- www.fasttrackreclaim.com
3.3
Average
968 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst service I have ever used rude…
Worst service I have ever used rude staff & awful communication. I would never use or recommended anyone to use this service! In fact I recommend other business who offer better services.
4 October 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Rohit Verma,
Thank you for your review and for providing additional information when requested.
Since you last spoke to us on the 1st July 2024, we have had no indication that you were unhappy with the service that you have received or that you thought our staff were rude.
Your review appears to have prompted been by an automated text message being sent to you when the instalment to the agreed payment plan had not been made, however, a complaint has been logged on your behalf and will be acknowledged by email, and then we will review all contact you have had with FTR.
Kind regards,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear dan freed,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
Fraud!
Any one who’s not used this company but they are billing you. Please report as fraud to 0300 1232040. This company needs to be stopped!
27 September 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Donna,
This is the second review you have left and both times we have reached out through Trustpilot for further details, but both times no contact was received.
As Trustpilot now allows anyone to leave a review, whether they have been a client of the company or if the review is truthful, we do not know if you have been a client of ours but if you have, and you could like us to look into your concerns, please contact us on complaints@fasttrackreclaim.com.
Kind regards,
Fast Track Reclaim
To stop this company being on your…
To stop this company being on your shoulder, just do : The General Data Protection Regulation (GDPR) gives individuals the right to request that their personal data be deleted, also known as the "right to be forgotten".
This will make sure they cannot claim anything else from you as they have to delete your details for good.
19 September 2024
Unprompted review
Reply from Fast Track Reclaim
Dear tim lod,
We have reached out through Trustpilot for further details from you, but we have received no response.
As Trustpilot now allows anyone to leave a review, whether they have been a client of the company or if the review is truthful, we do not know if you have been a client of ours but if you have, and you could like us to look into your concerns, please contact us on complaints@fasttrackreclaim.com.
Kind regards,
Fast Track Reclaim
i didnt asked hmrc tax claim but they…
i didnt asked hmrc tax claim but they claim and charge me 301£ i didnt pay that
they put the country court my credit file also affect i dont know how to stop this scam
17 September 2024
Unprompted review
Reply from Fast Track Reclaim
Dear thei piri,
We have reached out through Trustpilot for further details from you, but we have received no response.
As Trustpilot now allows anyone to leave a review, whether they have been a client of the company or if the review is truthful, we do not know if you have been a client of ours but if you have, and you could like us to look into your concerns, please contact us on complaints@fasttrackreclaim.com.
Kind regards,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Kenneth Sumpton,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
Quite simple questions
Quite simple questions, easy to answer and form very easy to navigate.
13 September 2024
Unprompted review
Reply from Fast Track Reclaim
Dear UK,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Joseph Obi,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
Your questions were straight forward
Your questions were straight forward
11 September 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Patrick Donnelly,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
AVOID THIS COMPANY ITS A SCAM.
AVOID THIS COMPANY ITS A SCAM.
If I could give zero stars as a review I would. Initially this company were very helpful and I did get the claim and money promised, but it has now become apparent that this company is nothing but a scam.
Once you allow them access to claim through HMRC they continue to check your HMRC account and know when you have received a rebate/refund and then send emails and messages saying they have helped you obtain the money and want a cut of the rebate/refund even though they have had nothing to do with it.
It turns out that when you agree for this company to make a claim on your behalf they then continue to look into your personal HMRC account and try to obtain money from you for claims they have had nothing to do with. AVOID THIS COMPANY
31 August 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Sara Hughes,
Thank you for providing additional information when requested.
As explained in the response to your complaint, the contingency fee invoiced has been charged in line with the Terms & Conditions (T&C) you confirmed you had read and agreed to when you engaged our services.
A repayment plan has been agreed to allow you to spread the cost of the invoice.
Yours sincerely,
Fast Track Reclaim
PCP ClaimHopefully
Hopefully, they will get some compensation for me. Everything seemed okay.
10 September 2024
Unprompted review
Reply from Fast Track Reclaim
Dear jayne baumber,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
Easy quick questionaire
8 September 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Peter Hendry,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Sean Vickers,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Kind regards,
Fast Track Reclaim
This is a legal scam company
This is a legal scam company!
If you use them once then they try and claim about 34% of any future claims especially with HMRC without any involvement or being asked to be involved.
They ignore all emails where you point out they are to only engage at your request and they just keep harrassing you.
Be very careful signing up or even looking them up due to very dubious terms and conditions.
4 August 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Steve Jones,
Thank you for providing additional information when requested.
As explained in the response to your complaint and subsequent emails, the contingency fee invoiced has been charged in line with the Terms & Conditions (T&C) you confirmed you had read and agreed to when you engaged our services.
Having checked your account, we have replied to every email received from you and are unable to agree that all of your emails have been ignored as you have stated.
Yours sincerely,
Fast Track Reclaim
Easy to use.....let's see if I'm owed…
Easy to use.....let's see if I'm owed anything
14 August 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Shaun Ashford,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
Easy to follow process
13 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Andy p,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
Very easy too follow and was easy too…
Very easy too follow and was easy too read
9 August 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Dean,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Chelsey M,
Thank you for your review.
We are pleased to read that you found our sign-up process to be easy to complete. Please do not hesitate to contact us if you have any queries going forward.
Kind Regards,
Fast Track Reclaim
Pcpclaim2014
It was an easy and quick form to go through and structured to make it an easy thing for the customer
2 August 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Mark Murphy,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Straight forward and well explained
2 August 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Peter Macintyre,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
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