Fast Track Travel and Tourism Reviews 

175
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and accommodating nature, often noting the superb guidance provided. Many reviewers highlight the excellent customer service, appreciating the personalized support and quick responsiveness they received throughout their processes. The service provided is consistently described as efficient and smooth, leading to successful outcomes for customers, especially with visa applications. People frequently recommend the company due to the overall satisfaction with their assistance and reliable support, making transactions easy and convenient.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently commending their helpfulness,... See more

Service

Reviewers mention positive feedback about service, highlighting the fast and efficient transactions, with... See more

Customer service

People report positive experiences with customer service, highlighting excellent support and memorable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to commend KRIZZA for the fast service and accomodating my visa in Japan. I will surely recommend her and fast track travel and tourism for other people who wants to get their visa done p... See more

Rated 5 out of 5 stars

Many thanks for the excellent customer service and extra mile help from Ms. Paula. Everything went well. Her guidance is superb! God’s blessings.

Rated 5 out of 5 stars

Angelica and Bing have assisted me throughout the entire process of my visa application. I am grateful for both of them and will never regret obtaining the visa assistance service. With their help, I... See more

Rated 5 out of 5 stars

Excellent and very fast transaction. Specially to miss Hal. Thank you Very much.. more blessings to you.


Company details

  1. Travel agent

Information provided by various external sources

Fast Track Travel and Tourism is a leading travel agency in UAE which provides airport to airport visa change, UAE visit visa, Tickets, Armenia holiday package and many more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

175 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(175)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Armenia and Georgia trip

We went to Armenia and Georgia it was a very pleasant trip thank you for fast track agency especially thank you Danica she help us the hold trip until we come.

15 July 2023
Unprompted review
Rated 5 out of 5 stars

THANK YOU MS MAGGIE

Whenever you want to inquire/book something, look for Ms MAGGIE. I have a very good experience with her service. Very professional. She is very keen, will remind you everytime for all the documents needed, even when the visa will expire soon, she will update you and she is very accommodating unlike the others that I had to talk to when she was away. Thanks Ms Maggie for always giving a helping hand! Smooth transactions as always because of you.

12 February 2023
Unprompted review
Rated 1 out of 5 stars

I paid the visa cancellation because I…

I paid the visa cancellation because I need it urgently. But they take it for granted and just waited for the visa to expire. They asked 300aed for visa cancellation without doing anything. Good in money dealing but poor in service commitment.

18 June 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience. I'm stuck here in Bahrain for 4 nights now and I'm starting to have a terrible head ache due to anxiety. Please do something before something happens to me here.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied. I will definitely recommend to my friends & relatives. The staff are very kind & helpful, especially to "Mr. Justine Mateo" for more than 3hours of assisting me, my experience here is really the best.

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Worst experienced ever

Worst experienced ever. Zero rating!! Customer service sucks. Especially with agent Cristy who needed training so she can be more professional and knowledgeable. You planned for enjoyable weekend vacation with your family turned into a hell nightmare. They offered cheap travel package to Armenia but we suffered for agent negligence. We paid extra 1,200 aed cash for stupid online check in , which should be avoided if only this Cristy took time to explain the importance of that stupid online check in. Terrible indeed! Take note: she will not give you any details unless you ask. Maybe because you pay cheap package so her service was cheap as well. No coordination with their partner agency in Armenia. Both agency were all after with you paying extra with them. After getting payment from you, do not expect this agent will update you, inform you in details She doesnt have any intention of giving you all the things that you need to know. It is up to you now. If you ask maybe you can get answer/s but not in full details… because she doesnt know anything. Do not go with cheap flight ever. Especially with this agency. No refund for negligence, ignorance agent fault. She could be more helpful in selling chai perhaps.

11 June 2023
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, i dont know how Christy got positive reviews? the Travel Agent never provided complete details. You have to ask for information, i ended up paying 1200aed just so we can travel back to Dubai from Armenia. Not knowing that you need to checkin through the wizz air app to avoid paying ridiculous amount of money. Very bad experience. You need to extract all the information, or else they wont feed you the details that you need to know. Even the hotel we stayed whats horrendous!! Full of molds, hard bed, paper thin blanket, moldy pillows. We got sick and stayed in the hotel for 2 days and never enjoyed our "holiday". We had to force our selves to travel on the 3rd day to use the 700aed tour that i paid for. But never enjoyed due to being sick.
Never again. Best to arrange your own travel if you can. Else look for a reliable agency.

11 June 2023
Unprompted review

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