Fat Buddha Store Reviews 

I ordered a pair of gloves from this site on the 17th November and when I received them they came up a little small so I requested an exchange and sent the item back. After waiting over a week I still hadn’t received my new item so I contacted them by email, I receive a reply that day saying the item was under the amount of money for an exchange and I would instead need a refund which I agreed to. Three weeks on and still no refund even after speaking to a member of staff who said he would escalate the issue to his manager. The phone now no longer gets answered and no matter what option you choose you just get sent to the shops answer machine. I have now had PayPal issue me a refund as they too haven’t been able to contact the shop.

Stay well clear of this place!

Great service - good price, easy website to navigate, fast delivery. Really nice company to deal with. Thank you!

Order placed over the Black Friday weekend. E mailed for delivery information on 8/12 as had not received any confirmation of the item being dispatched. Was told that they were unaware of why it hadn’t been dispatched. Now 14th and STILL NO COMMUNICATION. Called the store, unable to help - directed me to the warehouse, for no one to answer the phone. Voice mail left & no call back made. Hoping I may get some communication from them by leaving this review ??? Such a shame a I wanted to support an independent business.

Very efficient no hassle online experience and delivery

I had a wonderful experience with this company. I ordered something small, and although I had a few concerns about delivery, they were quick to respond and answered my questions when I needed them. I would definitely recommend buying from them. The thoughtful touch of a little bag of Haribo and a handwritten note in the package made it feel extra special. It’s true—we need to support small businesses, and this one really deserves it.

Wow.
This company is something else.
Placed an order for over £600, website states free next day delivery over £150. Three days later -NOTHING. It is also IMPOSSIBLE to get in touch with them, the phone number provided on the website goes to an answer machine, on the email order confirmation it actually states that they won't get back to you because they are busy?!?!? Unbelievable.
Emailed and they don't reply!?! I've tried to contact them via X, Instagram, Facebook - NOTHING.
Literally at the end of my tether with them. Looks like I'll need to see if the items arrive then get charged to return them now that the event has passed that I wanted the items for. First time I've used this company, 100% sure it's the LAST!!!

Such a lovely company with fast shipping and great customer service!Have purchased from them a few times now and always been very satisfied

I was looking for a specific backpack and prefer to buy from independent shops.
Came across Fat Buddha who not only had the backpack, but at a fantastic price.
Shipping was extremely quick and item was exactly as described.
Would certainly recommend and I'll definitely shop with them again.

Quick delivery and everything arrived in good condition. Good service and will definitely use this store again.

Great price for a great product. Delivery was quick too. Feels good quality and the pictures are lovely and clear. Christmas present, but I’d like them too!

Tidy wee shop with a nice range or products with helpful staff who leave you to look for your self and dont bombard you with quastions

Friendly small company with a good selection of items for sale.

Quick delivery

Great shop with great selection of items. Great prices too. Delivery was super fast. Bought a nice cap.

Item arrived within the time line stated.
Item was carefully packaged.
I received a lovely little pack of haribo as a thank you for using their company. Happy customer x
Would definitely recommend FAT BUDDHA STORE
I will definitely use them again
Excellent price, excellent product, excellent customer care.

Excellent price and prompt efficient delivery. Would definitely order again

great company to deal with. Prompt postage, items packaged well and free sweets to top it off.

Thanks 👍

Fast delivery and good communication throughout. Cheaper product than the bigger stores like Cotswold and tiso.

I bought a jacket of their website I'm really pleased with it and the quick delivery,definitely a 5star business.

I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting.

I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came.

Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). After checking other reviews... it appears to be that is the norm for them - oh what a slippery slope!

The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.

Your version of 'light' was enough to make an office full of people immediately go 'EWWWW'.

Aime is actually the owner Gillian and she loves to make sure she replies publicly to the replies rather than deliver good customer service in private. All for show - complete scammers owned by ex police. Keep going 👍🏽 it was all so easy to avoid, but you’ve been accused of being rude, racist and robbing people of money from several people now. I will not engage any further with scammers. 😁