fearless-flyer.com Reviews 90

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and compassionate approach, making the entire experience pleasant and reassuring. Many highlight the life-changing impact of the course, enabling them to overcome their fear of flying and enjoy travel. The service, including online modules, zoom calls, and the experience flight, is frequently described as well-organized, informative, and highly effective in building confidence. However, some people mentioned experiencing a challenging take-off, despite the overall positive support. A few customers also noted that they were unable to complete the flight portion of the course, suggesting that while the course is highly effective for most, individual readiness and preparation are crucial for success.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff. Reviewers consistently praised the team's... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers felt taken care of and... See more

Holidays

Consumers find holidays to be ambiguous. Many reviewers express a strong desire to travel and explore the... See more

Service

Reviewers express high satisfaction with the service. Many customers highlight the care and dedication of the... See more

Location

People report ambiguous experiences with location. While some customers express a desire to live in places... See more

Based on these reviews

Rated 5 out of 5 stars

This course could not be better, totally blown away with how good everyone has been. It honestly has changed by life, please can you make sure Mark, Ian, Nicola and Laura know how wonderful they are,... See more

Rated 5 out of 5 stars

If, like me, you suffer from claustrophobia, panic attacks, agoraphobia or any other type of anxiety that is preventing you from flying - I urge you to do the Easyjet fear of flying course. Mark and... See more

Rated 5 out of 5 stars

Well, I finally made it!  After six years of thinking about it, I visited my daughter in Virginia. Your course, and particularly the experience flight, made me think that I really could do it.  I reco... See more

Rated 5 out of 5 stars

From booking the course, right through to the flight experience and the aftercare provided, the care and dedication from the whole team was second to none. The tools and advice given to me in order t... See more


Company details

Written by the company

The easyJet Fearless Flyer course has been helping people overcome their fear of flying since 2012. The course offers online and live course solutions with dedicated Experience Flights in a full crewed easyJet aircraft with the benefit of a captain's commentary throughout the journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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Rated 5 out of 5 stars

This has been life-altering...

I have nothing but praise for this course. I've been terrified of flying since I was a child and, while I made myself fly, it's always been an ordeal. In the last five or so years, my fear got worse, probably due to being quite seriously ill in 2019, swiftly followed by COVID - the two really damaging my confidence and sense of security. So this year, I decided enough was enough - there is a huge world out there and I want to see it. I was sceptical that anything could help me but I was so wrong.
The course is first rate - the online modules helped me hugely, especially the explanation of the whole technical side of flight. But it was the experience flight that really cemented things for me as I felt so taken care of and supported by the whole team. They genuinely wanted to help us all to take on this huge challenge, and succeed. I was still nervous on the flight but much calmer than usual and actually did not assume the brace position once! I also felt a rare but rather wonderful sense of excitement and exhilaration at the magic of flight.
On the back of this, I have now managed to book a flight to Norway in the summer, and will keep going with my new-found confidence and sense of freedom. Truly wonderful, and I feel so proud of me and so grateful to all the Fearless Flyer team who helped get me here. Thank you all from the bottom of my heart.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

From panic about flying to biscuit complaints

have had my fear from being 10 years old. I have tried to fight my fear my whole adult life with courses, hypnosis, medication and have tried so hard and have not wanted to give up trying. I did fly but just took as many pills as I could so I was drowsy to get on a plane. This was my last chance as if this hadn’t of worked I was giving up and I can’t believe it. I never thought I could feel like I do now about flying, I’m in a bit of shock really that I’ve had the result I have. Lawrence’s techniques are amazing. My husband said he couldn't believe I was complaining about the thickness of a biscuit when having coffee at the airport as usually I go completely into myself and don’t speak when at an airport. Having a fear of flying is a very lonely place when you are constantly trying to fight it from booking the holiday all the way through to coming home. Even though family and friends are supportive your are alone with your fear. I don’t feel alone anymore as know there is a community now of fearless flyers with easyJet and the support it there for me. I am so grateful to easyJet for this amazing course and its changing my life.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Fearless Flyer VIP Experience

I decided this year to take action to try and tackle what I consider a significant fear of flying.

Whilst I have flown multiple long haul flights, those flights were incredibly turbulent - combined with media reports of the 737 MAX issues and extreme turbulence videos, I was avoiding flying by any means.

I was at my worst when I booked a flight to Denmark as part of my job and cancelled the flight. I confessed to the company that I could do it and I arranged to take a bus from London to Copenhagen.

I was also invited abroad with my family to Florida (one of my previous destinations that I experienced turbulence). I initially agreed, feeling confident that I would be ok, of course the date to book the trip and commit was getting closer. I ended up making excuses such as “I have been before I don’t see the point” or “It’ll be the busy season, we should look at another date”, the reality was I couldn’t handle the stress.

I was invited to a wedding in Lisbon this year, I decided enough was enough.

I booked the course and decided to give the VIP experience a go, this gives access to extra modules as well as an extended zoom session where you can go over your fears individually and during the experience flight you are escorted by a seasoned pilot.

The experience was a game changer, the escort experience with Richard (who narrates the course) was 100% worth it. He answered every single question I had with complete confidence (he explained procedural changes in the aviation industry post 737 MAX, the strict SOP rules the pilots have to follow and repercussions if they don’t, the pressure differential between cabin and outside the aircraft, how to approach sensations during turbulence e.g why you feel negative and positive G forces in the seat and the difference vs walking), these are just some of the questions I had as I asked many.

Interestingly I didn’t feel scared to board the plane, for the first time in years I was incredibly calm and in-fact the only thing bothering me was the air conditioning shutting down whilst the engines are started and the power switches from the APU to the engines.

The flight was incredibly smooth the captain and Richard both provided narration (Richard provided targeted commentary to our VIP group) and I have to say I felt massive relief. We did encounter some CAT on the way down likely due to other aircraft and this time I didn’t feel the panic rising, I do still feel a bit dizzy during turns or when walking but this is likely due to lack of exposure but this is a massive step forward.

To round of the experience Richard organised for me to have a look inside the cockpit as I was interested to see the inside of the new Airbus A320 Neo (I am a big fan of flight simulator games ironically).

I would 100% recommend the fearless flyer course and if you have a deep technical/psychological fear that you feel would benefit from targeted questions, the VIP experience is invaluable.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

I did this course on Saturday 21st…

I did this course on Saturday 21st March, absolutely amazing I wish I had done it years ago. Not been on a plane in 18 years . But after doing the course we are booking a big family holiday. From the online course before hand to the meeting the team and getting on the plane was just so amazing. The team help you every step of the way. Even on the day there is no pressure to do anything you don’t want to do. If you are reading this then please go ahead and book the course. I really didn’t think I’d be back on a plane after all these years. I was so relaxed using the techniques we had been shown. Do it and get that holiday booked and don’t look back.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

From booking the course, right through to the flight experience and the aftercare provided, the care and dedication from the whole team was second to none. The tools and advice given to me in order to prepare myself for the experience flight enabled me to be successful. Everything was explained clearly and it was very easy to access. I felt at ease knowing there were professionals who knew exactly what they were doing, they were compassionate and considerate of everyone who attended. The explanations were thorough and all questions were answered. I felt completely safe and well looked after throughout it all. Thanks to all the team, my fear of flying has now gone and l look forward to my next flight.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent course - big changes ahead for me!

With significant mental health difficulties, this was a really big step for me, however it's been worth every penny. The team were very supportive and I felt able to speak freely on my fears - which go further than simply the fear of flying element. When I arrived (in tears!), I was put at ease and a number of the team checked-in on me during the course, which made a huge difference. Thrilled to report I completed the flight!! An unexpected benefit of the online course is some coping strategies I learnt which has helped my OCD and Agorophobia. On its own, this was worth the cost of the course. I'm excited to see how my year unfolds - I really do see a different future ahead.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant course

Absolutely brilliant course. Did it online and then a flight. The crew were fantastic and were so reassuring. I had downloaded the course and listened it in real time, which was such a huge help. I then flew to Croatia, the first time with no meds. I cannot recommend this course enough. Just do it!

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Gamechanger !!!

The online course before the flight massively helped to change my mindset. Knowing to trust the process and those who fly/maintain the aircraft was key. The Fearless Flyer Team on board were reassuring and calm, giving lighthearted and confidence boosting interactions with everyone and having Captain Ian giving commentary in the cabin was the icing on the cake for me. Not worrying when the plane slows, turns or bumps and just accepting this as normal flight conditions, made me finally enjoy being in an aeroplane! Thank you for providing a fantastic opportunity to overcome my fear of flying. I’d recommend the course to anyone who’s looking to conquer their fear of flying.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I have no more fear of flying!

I recently completed the EasyJet Fearless Flyer course for people with aerophobia, and it was an excellent experience. The organisers created a very supportive and reassuring environment, explaining how flying works in a clear and calming way that really helped ease my worries.

The team were incredibly patient, knowledgeable, and encouraging throughout the course, and the techniques they shared made a real difference to my confidence.

A huge thank you to the organisers for such a well-run and genuinely helpful course. I would highly recommend it to anyone who struggles with a fear of flying. Japan, here I come!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

The Fearless flyer course and flight…

The Fearless flyer course and flight was such an empowering experience. I love to travel but have become increasingly fearful of flying over the past couple of years. Attending the course has given me new hope that I will fly with confidence, able to cope with my fears. A life-changing course - thank so much to everyone on the Fearless Flyer team!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Life changing

Can't recommend this course highly enough, it will be life changing for me. I hadn't flown for 33 years until last weekend and I'm now wishing I'd taken action sooner! The online course and zoom call were really helpful, the course is in very manageable chunks with a wealth of information. Having Mark and Pilot James on the zoom call was really useful as they provided additional tips and info that weren't on the course. I can't thank the staff on the experience day highly enough. They were so warm, friendly, compassionate, caring and really took care of us all. I also welcomed the chance to ask Pilot James a couple of additional questions that were important to me. The pilot commentary on the flight was really helpful in allaying my fears about engine noises and Mark's breathing exercise before we took off was very useful too. A very well put together programme, thank you so much again, the world has now opened up to me again!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

A great experience, worth every penny

This course and experience flight were worth every penny, I have had a fear of flying for about 10 years but the past 6 years was completely unable to bring myself to fly. The Fearless Flyer course made it much easier than I expected by preparing me with coping mechanisms alongside the technical information to help understand the airplane and flight.

The flight crew were excellent on the day and Pilot James explaining the noises and feelings that the aircraft was making really helped to settle my nerves. Mark is a very calming influence in the airport and once on the plane and being an ex-phobic he shows genuine care and understanding when he is dealing with attendees.

I never thought I would say that the flight was actually an enjoyable experience overall and I'm very pleased to have attended. Thank you to everybody involved, including the other attendees, for making the course and experience flight a memorable and positive experience for me.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I can honestly say this is one of the…

I can honestly say this is one of the best things I have ever done to help with my fear of flying. From start to finish the team has gone above and beyond to help support me through this process. The online course goes through every scenario and talks through everything from the noises to the sensations you feel while flying. From the minute I arrived at the airport, our captain, Richard, along with other staff, came over to reassure each and every one of us and continued to do this throughout the flight. They filled in all the gaps that we usually do ourselves and gave strategies to help keep calm and relaxed. I now have a flight booked and can’t wait to put what I’ve learned into practise. I can’t recommend this course enough. Thank you, Jayne Bayley

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience and an amazing team

Amazing experience and an amazing team. I took a flight in Birmingham on Sunday. I had never been on a plane before. I always said I would and could never step foot on one, but I did, I did it! The online modules were some insightful and the coping strategies really helped me through it. Although really really anxious the team done amazing at helping us stay calm and coming over if we were struggling. They talked about what each sound was and I definitely couldn't of got through it without them. If your hesitating this is a message to say, just go for it. 100% recommend!

8 February 2026
Unprompted review
Rated 5 out of 5 stars

You have changed my life!

What an amazing experience. I cannot express how life changing this course has been for me. From saying I would never fly again, to booking my next one within a week of the course, I would say it has performed a miracle for me. It has opened doors for me I didn’t know could open, and enabled me to go and make incredible memories with my family. Thank you all, you are a fantastic team.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Bristol Experience Flight

Flew last weekend from Bristol. I had flown many times in my teens but suddenly developed a fear in my twenties, can now say thanks to EasyJet I am free of this! I was definitely skeptical, and my fears were around claustrophobia, being out of control and turbulence. The course covered all of these and my mind is now at ease with them all.
I ended up feeling so relaxed on the experience flight I could’ve fallen asleep. The team really take care of you, and there aren’t any stupid questions or silly fears.

Definitely recommend this to take control of the fear!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. I really enjoyed the commentary pre flight and during the flight. It worked very well for me. I found the whole experience fascinating. I'd like to thank the whole team. Very good.
ps. I'm already planning a trip, by air not a ship, for the first time in ages!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

If you're unsure

If you're unsure, take the leap and do it. The team. pilots and Mark were exceptional; this course will soon make you feel at ease with flying 100/10.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

I finally got there!

Well, I finally made it!  After six years of thinking about it, I visited my daughter in Virginia. Your course, and particularly the experience flight, made me think that I really could do it.  I recommend Fearless Flyer to everyone: the online course, Meet the Team session, and flight, make the whole experience very enabling.  Now to plan a trip to Australia, to visit my other daughter! Thank you for getting me on that plane!

12 October 2025
Unprompted review
Rated 5 out of 5 stars

A great course for nervous flyers

A great course for nervous flyers. You receive two and a half hours of videos to watch that cover how planes fly, turbulence and how to stay calm when feeling nervous (plus loads more). You have a one hour zoom call two days before flying to meet the team that will be onboard your flight and they also reiterate how safe the flight is. On the day your flight is about an hour and you have onboard commentary from a pilot talking you through what is happening and what the noises you can hear mean. You’re encouraged to get up and walk around and go to the toilet so that you can see you’re not trapped and can move around. A really positive experience and everyone was lovely and caring

31 January 2026
Unprompted review

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