I’ve enjoyed my experience using this website so far apart from little glitches here and there , I’m just frustrated with the payout issue it’s been over a week and I haven’t received anything since m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've never had an issue before with cash out and actually received my first payment no problem now it has been over a week and I have emailed more then 4 times with no response! I want to continue usi... See more
Company replied
I’ve genuinely enjoyed using the platform, but I’m becoming concerned about the length of time it’s taking to receive my payout. It has now been 12 days since I requested it, and I still haven... See more
Company replied
I am very happy with the service they have a timely response and are always friendly. However I didnt enjoy my fund being with held and no one reaching out in regards to breaking community guideline... See more
Company replied
Company details
Written by the company
FeetFinder is free for all users and makes buying and selling custom foot content easy, simple and safe. Buyers can send Sellers custom offers or purchase pre-made content instantly. FeetFinder is PCI compliant and is extremely secure to keep all users information safe. With tens of thousands of verified Buyers and Sellers already using the website, FeetFinder is the easiest and safest place for anyone who wants to buy or sell foot content
Contact info
United States
- hello@feetfinder.com
- www.feetfinder.com
3.1
Average
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I payed the money to sell my pictures…
I payed the money to sell my pictures and it won’t let me do any of it money has already came outta my account and still nothing. The only page it allows to on the the one where I pick which plan I want to sell my pictures.And yes I have reached out the customer service and still have t received nothing back . Really Disappointed .
27 May 2026
Unprompted review
Reply from FeetFinder
Hi Holly,
Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention and giving us the opportunity to look into your concern.
Our team has responded to your email, and we’re glad to confirm that the issue has now been resolved. We understand how frustrating this experience must have been, especially after seeing a payment leave your account without being able to access the full service as expected.
We sincerely thank you for your patience and collaboration while we worked through this. Your feedback helps us improve, and we truly appreciate you being part of that process.
Best,
FeetFinder Support Team
great service!
they helped resolve my issue with my banking info! i love that respond fairly quickly! and are very respectful, love the support team!
26 May 2026
Unprompted review
Reply from FeetFinder
Hi Hana,
Thank you so much for your kind feedback! We’re very happy to hear that our team was able to help resolve your banking information issue and provide a positive support experience.
We truly appreciate your patience and your kind words about our response time and support team. Feedback like yours means a lot to us and encourages us to continue providing the best assistance possible.
Thank you again for your support!
Best,
FeetFinder Support Team
Great help setting up my payout method
Great help setting up my payout method, as I wasn’t sure of what platform to use . Response and help was perfect thank you for your help xoxox
25 May 2026
Unprompted review
Reply from FeetFinder
Hi there,
We truly appreciate your lovely feedback!
We're so happy to hear that our team was able to guide you through setting up your payout method and help make the whole process feel simple and stress-free.
Thank you again for taking the time to share your kind words and support; it genuinely means a lot to our team.
Best,
FeetFinder Support Team
Assistance with account issues
Due to an issue with my account verification, I was prompted to reach out to the support team with FF. The initial conversation was not able to resolve my issue but the support team did give a genuine effort. After reaching out a second time for assistance my issue was resolved successfully. Throughout the entire experience, the support team prompt in responding and was very helpful. I greatly appreciate the assistance received and look forward to continuing to use this platform in the future.
18 May 2026
Unprompted review
Reply from FeetFinder
Hi there!
Thank you for sharing your experience with us.
We appreciate your patience while working through the account verification issue and are glad our team was ultimately able to help resolve it successfully.
We’re also grateful for your kind words about our support team’s responsiveness and efforts throughout the process. Your feedback means a lot to us, and we’re happy to hear you look forward to continuing to use the platform.
Thank you again for your support!
Best,
FeetFinder Support Team
Mixed experience with site and support but eventually turned around by a different support team
The site is okay and works fairly well, but their payment provider Segpay randomly reverted one of my transactions and FF thought I've initiated a refund so they suspended my account. It was left to me to mail Segpay and then send the proof to FF. Their usual address (hello@) was not responsive but the day was saved by one of their compliance agents. S/he is the only reason I'm still using the site. I hope they improve this experience.
24 May 2026
Unprompted review
Reply from FeetFinder
Hi Ankush!
Thank you for taking the time to share your experience with us. We’re sorry to hear about the frustration caused by the account suspension and communication delays. We understand how important timely and clear support is, especially when resolving payment-related concerns.
We’re glad our compliance team was able to assist and help work toward a resolution for you. Your feedback is valuable, and we’ll continue working to improve both our support experience and internal processes moving forward. We appreciate you giving us the opportunity to make things right.
Best,
FeetFinder Support Team
Prompt action and processing of…
Prompt action and processing of complaint.
24 May 2026
Unprompted review
Reply from FeetFinder
Hi Ruby,
Thank you for your feedback!
We're glad we could assist you promptly and help process your concern smoothly. Providing timely support and making sure our users feel heard is very important to us.
We truly appreciate you taking the time to share your experience, and we’re grateful for your support.
Best,
FeetFinder Support Team
Great Support
they were fast to resolve the issue with great customer service
22 May 2026
Unprompted review
Reply from FeetFinder
Hi Heather,
Thank you for your kind feedback!
We’re so glad to hear your issue was resolved quickly and that you had a positive experience with our support team. Providing fast, helpful, and friendly support is always our goal, so it means a lot to know we were able to assist you effectively.
We truly appreciate you taking the time to share your experience with us, and we’re grateful for your support!
Best,
FeetFinder Support Team
Great customer support
I had trouble navigating the website in terms of scammers and my payment method, but feet finder support was more than just regular support!! I felt like I was emailing a real person - not a bot. I felt appreciated and seen with my issue, even though I was initially frustrated and sent a heated email. I really do appreciate the help and kindness. Feet finder has some of the best customer service and action I’ve ever seen!!
21 May 2026
Unprompted review
Reply from FeetFinder
Hi Chloe,
Thank you so much for your thoughtful review!
We’re really glad our support team was able to help and make you feel heard throughout the process. We understand how frustrating situations involving account security and payments can be, and we truly appreciate your patience and kind words.
Your feedback means a lot to us, and we’ll be sure to share it with the team!
Best,
FeetFinder Support Team
Changing my email
I told them I wanted to change my email, they asked why, I told them why, and they changed it there was no back and forth I didnt have to go through this whole process and they responded back within that day
21 May 2026
Unprompted review
Reply from FeetFinder
Hi Princess,
Thanks for sharing your experience!
We’re glad the email change process was quick and straightforward for you. Our team always aims to make things as simple and efficient as possible, and we appreciate you taking the time to leave a review.
Your feedback helps us improve, and we appreciate you being part of that process!
Best,
FeetFinder Support Team
Had an issue that wasn’t able to be…
Had an issue that wasn’t able to be addressed immediately but customer service did amazing at helping me with it and finding a resolution. Thanks!!!
13 May 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you so much for sharing your experience!
We truly appreciate your patience while we worked through the issue, and we’re glad our support team was able to help find a resolution for you.
Your kind words mean a lot to us, and we’ll be sure to share your feedback with the team. Thanks again for being part of the FeetFinder community!
Best,
FeetFinder Support Team
LEGAL ESCALATION
13 days and still no payout. Beyond a joke and nobody gets in touch, quick enough to take their cut but no money in bank and no way of contact in other than email
Update, money was recieved although they couldn’t find my account after this review… 🙈 Thank you, but wouldn’t advise joining this company, ATW all the way for selling content 🙌
7 May 2026
Unprompted review
Reply from FeetFinder
Hi Nina,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and truly appreciate you bringing this to our attention.
At the moment, we’re unable to locate your account based on the information available here. To ensure we can assist you properly, please reach out to us directly at hello@feetfinder.com and use “Trustpilot Review” in the subject line so our team can look into this for you.
We’d really appreciate the opportunity to help and work toward resolving your concerns.
Best,
FeetFinder Support Team
I made the payment but it did not go…
I made the payment but it did not go through
I have even written the mail but I havent received any response yet
18 May 2026
Unprompted review
Reply from FeetFinder
Hi Asmita,
We’re sorry to hear about the trouble you experienced with your payment and the delay in communication. We understand how frustrating that can be.
Our team has now responded to your email and provided a resolution regarding your concern. We genuinely appreciate the opportunity to assist and hope we can help turn this experience around for you.
Best,
FeetFinder Support Team
Very quick with responding and finding…
Very quick with responding and finding solutions!
17 May 2026
Unprompted review
Reply from FeetFinder
Hi Aaliyah,
Thank you so much for your kind feedback!
We’re really glad to hear you had a positive experience and that our team was able to respond quickly and help find solutions. We truly appreciate you taking the time to share this, and we’re always here if you need anything in the future.
Best,
FeetFinder Support Team
I requested my payout in May 2 and I…
I requested my payout in May 2 and I still haven’t received any I’m very concerned and my subscription got automatically got paid which I didn’t sign up for this..please pay me my earned money
17 May 2026
Unprompted review
Reply from FeetFinder
Hi Aprily,
Thank you for taking the time to share your concerns, and we’re sorry to hear about the issues you’ve experienced. We understand how important timely payouts are, and we know how frustrating this situation must feel.
Our team is actively working on addressing your questions and concerns. We genuinely appreciate the opportunity to assist and hope we can help turn this experience around for you.
Best,
FeetFinder Support Team
Seller of a year, 1k followers.. if you like getting paid on time, this isnt the site for you
I have been a seller on Feetfinder for a year, with 1000 followers and regular earnings.
I have made the leave decision to leave feetfinder for multiple reasons, one of the main reasons are payments. Ive been waiting over 10 DAYS for my withdrawals, a regular occurrence, and im questioning if I will even BE paid considering I am leaving. Of course, no response from customer services.
What is more concerning, is the toxicity and bullying that happens there, but thats a whole other story.
At the end of the day, I just want my money, why is that too much to ask?
Size2foryoux - Before you respond advising you cant locate my account
17 May 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. We understand how important timely payouts and responsive support are, and we take concerns like this seriously.
We also take reports of community behavior seriously, as maintaining a respectful and safe environment is important to us.
Our team is actively working on addressing your questions and concerns. We genuinely appreciate the opportunity to assist and hope we can help turn this experience around for you.
We appreciate your time on the platform and your feedback, and we remain available to assist further if you’d like us to look into your account directly.
Best,
FeetFinder Support Team
FeetFinder gang has been very polite
FeetFinder gang has been very polite, professional, prompt . Answered all my questions, concerns. I feel very comfortable with them and I don’t hesitate to ask them anything. Try them, you won’t be sorry .!
15 May 2026
Unprompted review
Reply from FeetFinder
Hi Sandy!
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad to hear that you’ve felt comfortable reaching out and that our team has been able to support you promptly and professionally.
We truly appreciate your trust and are always here if you ever need anything further.
Best,
FeetFinder Support Team
Need my bank info approved
Thank you for the communication before. I updated my payment info and submitted a legitimate bank account rather than a third-party service like Cash App. If possible, I would really appreciate if yall took a look as I’d love to finally receive my payment.
Thank you for your time and help again!
14 May 2026
Unprompted review
Reply from FeetFinder
Hi Angelina,
Thank you for your cooperation and for taking the time to update your payment information. We truly appreciate your willingness to work with us throughout the process, and we understand how important this matter is to you.
However, before our team was able to complete a full review and verification of the updated banking details you submitted, we noticed that your account had already been deleted from the platform.
We’re sorry to see you go, and we appreciate the time you spent with our community.
Best,
FeetFinder Support Team
So far so good
So far so good , took about 8 business days to review my payout and show how I knew the buyer. Then its was no issues getting the payout processed 1-5 business days. And I understand better be safe then sorry. SELLING WISE- seems like a great site if you already have a community that wants to buy. So far no one from the site have bought anything but ppl I bring in do.
9 May 2026
Unprompted review
Reply from FeetFinder
Hi Valentinewar,
Thank you for sharing your experience and feedback. We’re glad to hear that your payout was successfully processed and that things went smoothly after the review period.
We also appreciate your patience during the verification process. These steps are in place to help maintain a safe and secure environment for all users, even though we understand they can sometimes take a bit of time.
Regarding your feedback on sales activity, we hear you. Growth in buyer engagement can vary depending on many factors, and we’re continuously working on improving visibility and discovery within the platform to support creators in reaching more potential buyers.
Thank you again for your honest review, as it really helps us improve.
Best,
FeetFinder Support Team
I was charged $74 AUD for a recurring…
I was charged $74 AUD for a recurring subscription. I have never been able to use the account, as it was quite difficult to set up. I have sent an email requesting a refund, but have had no acknowledgment or reply.
8 May 2026
Unprompted review
Reply from FeetFinder
Hi Rebekah,
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulty you experienced in reaching us, and we understand how frustrating that can be.
We want to assure you that your email has been received, and our team has already responded and is actively looking into your questions and concerns.
We genuinely appreciate the opportunity to assist and hope we can help turn this experience around for you.
Best,
FeetFinder Support Team
Issues with customer support
I’ve enjoyed my experience using this website so far apart from little glitches here and there , I’m just frustrated with the payout issue it’s been over a week and I haven’t received anything since my last request. I had no issues the first time I used the payout request but now I haven’t received my money. I’ve emailed customer support twice and I haven’t heard anything back. I think they just need to improve on customer support and the website would be really good !
9 May 2026
Unprompted review
Reply from FeetFinder
Hi Rubytoes,
Thank you for sharing your experience with us.
We’re very sorry to hear about the frustration and difficulties you encountered with your payout request. Your feedback is important to us, and we understand how disappointing this situation must have been.
Unfortunately, we’re unable to identify your account based on the details provided in the review. So we can investigate this further and provide proper assistance, please contact us directly at hello@feetfinder.com with the subject line “Trustpilot Review.”
Once we receive your email, our team will review your case and do our best to address your concerns.
We appreciate you bringing this matter to our attention and hope to have the chance to improve your experience.
Best,
FeetFinder Support Team
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